Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 13,064 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 13,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 1 star review on 7th August 2025

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, item is exactly as described and great value”

Helpful Report

Posted 9 hours ago

“Ordering was easy and the price of the panels was cheaper than other suppliers ,delivery was good.”

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Posted 1 day ago

“Good qualify products at affordable prices. I had to return part of the order due to a manufactorer defect on a bath tap but Rubberduck were able to get a replacement within a few days without any fuss or any extra charge. Great service!”

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Posted 1 day ago

“My item arrived on time and I was kept informed of delivery. The item was in good conditiona and looks good, athough I have not installed it of yet.”

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Posted 1 day ago

“Always supplies decent quality stuff and reasonable prices!”

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Posted 2 days ago

“Fast delivery, great product and at a fair price. Thank you!”

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Posted 2 days ago

“Good product but the instructions could be more clear.”

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Posted 2 days ago

“After over 3 weeks now still no sign of mirror or delivery email. As I am trade and this is for a customer very bad communication ! Will not be returning customer”

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Posted 2 days ago

Good morning Gordon, We're very sorry to hear you are still waiting on your delivery. We do think there must have been a miscommunication along the way however, we can see your outstanding mirror was dispatched on the 1st of August. Looking at the tracking details (see attached image) it appears there has been a delay with DHL, which we can only apologise for. We'll have the team chase that order up for you asap this morning with an update to follow. Apologies again for the delay Gordon, we'll get to the bottom of things for you. Rubberduck Bathrooms Team

Posted 2 days ago

“I bought a new bathroom cabinet from Rubberduck. It was extremely competitively priced, beautifully packaged, carefully delivered exactly when promised.”

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Posted 3 days ago

“Good service, we had 3 shower panels delivered with care and attention well packaged. Unfortunately we had some upvc cladding for ceiling delivered by another delivery firm Unfortunately we had some damaged panels . Still waiting for replacement's .”

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Posted 3 days ago

“Very quick delivery goods as described all good”

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Posted 3 days ago

“I've used these guys before and they've never let me down. They were one of very few companies that kept a functioning customer service during the 'lockdown' . Best price on the net for multi panel, deliver when they promised to, definitely 5 stars.”

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Posted 3 days ago

“Easily ordered, arrived promptly and well wrapped. Lovely tap, very elegant”

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Posted 3 days ago

“Great price for quality tap. Order placement easy and confirmation of order details and delivery communicated promptly. Delivered on time and no problem with product which us now fitted and working.”

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Posted 3 days ago

“I bought a shower, enclosure, bath & all the fittings via the very helpful team in the Redcar showroom ( which was full of great products and inspiration). Eventually got round to installing recently and needed an extra trim length. Easily found on the website and collected a few days later from the warehouse in Middlesbrough. Our new shower is looking fab, so thanks to everyone at Rubber Duck. Will happily be shopping with you sometime soon. ☺️”

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Posted 3 days ago

“Super good and efficient.”

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Posted 3 days ago

“These guys are good! I asked them to ship a very heavy 3 door mirror cabinet out express and they obliged same day using their second choice courier to meet my needs. My Mistake with the courier though as I agreed to DHL being used and although they met my deadline, the driver acted like an idiot. The heavy glass cabinet was standing on end in the truck and he just pushed it over and it hit the truck bed with an almighty crash. I expected glass to be broken and asked him what he thought he was doing with a parcel marked up as glass and fragile. He said he didn't care and so what, he was busy and tired. We unpacked on the drive after my wife and I got it off the truck. The driver had an unmarked van so maybe a sub contractor and couldn't get away quick enough when we started taking pics.The cabinet was damaged (door actually came off). We were able to repair the cabinet with the help of our carpenter as felt Rubberduck didn't need the hassle and to meet our deadline. Bottom line is. Buy from RUBBERDUCK, dont use DHL!!”

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Posted 3 days ago

“Very happy. Quick delivery and lovely bathroom. Will definitely use again”

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Posted 3 days ago

“Very good customer service.Thanks”

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Posted 3 days ago

“Fast order processing. Top-Fit kitchen tap is excellent and easy to fit”

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Posted 3 days ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 13,064 reviews