Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 13,176 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 13,176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 24th July 2025

391

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Calliente hot water tap. £166 delivered. Tap, Boiler, Filter Incredible value Simple installation Next day delivery TOP NOTCH”

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Posted 3 hours ago

“Delivery was good didn’t have to wait to long friendly man thank you”

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Posted 4 hours ago

“5star service, have not used the tap yet but it looks aquality item.”

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Posted 5 hours ago

“Great to order from quick delivery item quality as described”

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Posted 6 hours ago

“Turned up on time, everything in the box as ordered.”

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Posted 7 hours ago

“Excellent service. Ordered on a bank holiday Sunday, and all items arrived by the Wednesday.”

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Posted 7 hours ago

“Everything we looked at and ordered was perfect. The only snag was when we purchased other bits to go along side our fitting of the bathroom they sent in separate o Delivery vans, one item was sent in error but had to wait another 3 days”

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Posted 7 hours ago

“Super fast delivery from time of placing order with great delivery driver keeping me up to speed on delivery time”

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Posted 8 hours ago

“Great product and delivery time 😃”

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Posted 9 hours ago

“Bent over backwards to help us out when WE accidentally caused damage to an item we’d bought whilst fitting it. 11/10 for customer service.”

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Posted 23 hours ago

“Excellent service from them- when there was an issue with delivery they sorted it straight away. I am really pleased with the items I bought from them, and I love the name!”

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Posted 1 day ago

“Excellent delivery; product is also perfect”

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Posted 1 day ago

“They delivered what they promised when they promised! 😀”

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Posted 4 days ago

“Your assistents at Rubberduck have been amazing! Really helpful, knowledgeble and personable. I am very pleased with the products i have bought from Rubberduck. The delivery is fast too.”

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Posted 4 days ago

“We were very disappointed with the delivery of our items !! It changed day by day i.e. It will be tomorrow didn’t arrive etc etc Would not use this company again”

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Posted 4 days ago

Good Morning Cynthia, Thanks for your feedback, and we’re really sorry to hear about the problems with your delivery. The items ordered were dispatched directly by the manufacturer, which unfortunately meant we had no control over the delivery process. We completely understand how frustrating it must have been to be told different dates and still be left waiting. Following feedback from customers like yourself, we’ve extended the delivery window shown on these items while the manufacturer works on resolving their fulfilment issues. This way, we hope to set clearer expectations pre-sale and avoid further disappointment. Apologies again for the inconvenience caused, and thank you for bringing this to our attention. Rubberduck Bathrooms Team

Posted 4 days ago

“Easy to order, despatched quickly and quality product.”

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Posted 4 days ago

“Delivery time was excellent.”

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Posted 4 days ago

“Absolutely superb. Ordered cabinet, delivered 2 days later. Quality unit, really pleased with it. Contacted customer service with a technical question, answered straight away. Flawless service”

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Posted 5 days ago

“Very disappointed with a very misleading issue on the website. As a result I paid about £86 for an item when an equivalent on their website would have cost £30. Additionally the website (and a call to their support staff) led me to believe that the item (an electic element for a towel radiator) would be factory fitted into my radiator of choice; it wasn't! When I followed up afterwards I was told I had bought the wrong radiator. "So show me the radiator I should have bought" I said, the reply "oh, we don't have that one on our website". After sales staff refused any refund and just kept saying "You got what you ordered!" Beware, because even if you check before ordering..they get it wrong!”

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Posted 5 days ago

Good Morning Brian, We're sorry to hear you've been unhappy with the service provided. We display towel warmers and elements from numerous brands, with varying price points to suit all budgets. We cannot recommend buying a towel warmer from one company and then a cheaper element from another, as this can invalidate any warranty provided. With regards to the fitting of the element, when looking to install an electric only system we can request that the element be factory fitted by the manufacturer. That service needs to be requested however and does come at a cost, which is why we ask customers to call if that is the case. Sorry again for the confusion Brian, we do our best to display the correct info across our website and we have a phone line for any customers wanting to clarify anything before placing an order. Rubberduck Bathrooms Team

Posted 4 days ago

“Great website easy to navigate, great range of products, good prices and great service l Delivered on time. great Quality too!”

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Posted 5 days ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 13,176 reviews