Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,587 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,587 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and good delivery. I will definitely be placing more orders.”

Helpful Report

Posted 4 months ago

“Excellent communication form the team. Had a stock issue with an item, but was called in person straight after placing the order online. Was offered a suitable solution, which even came with a refund my way. Just fantastic from start to delivery!”

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Posted 4 months ago

“Fantastic products provided very fast. I had another supplier let me down and finding the alternatives here was easy and smoothed out the whole process of having our new bathroom fitted.”

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Posted 4 months ago

“Great products. Good prices. Swift delivery.”

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Posted 4 months ago

“Essentially, I ordered and was given delivery window. Communications were good, and the goods arrived in good condition inside the window. Would use again.”

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Posted 4 months ago

“Brilliant prices, and great customer service. Once I’d chosen my pieces, I rang to check they were in stock and the team were able to confirm and give me a timeline for delivery. When the glass of the shower had to be replaced (the warehouse pickers discovered it was broken before it was sent), the team were really helpful and clear on the new timeline so I could plan around it. We had one small piece delivered broken and it was replaced immediately and swiftly. All in all a great experience and would definitely buy again. I’ve recommended to friends.”

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Posted 4 months ago

“Excellent service. I stupidly mistyped my email and so had no idea of delivery details. Solved super easily, and with great humour. The product is exactly what I was looking for and delivered with care. Many thanks”

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Posted 4 months ago

“I ordered two packs of pipe covers and collars. DHL in their wisdom decided to try and force this package through my door. It inevitably cracked or broke 3 of the 4 collars. I contacted both DHL and rubber duck bathroom immediately. Rubber duck bathrooms responded quickly and asked for photographs of the damaged items which I duly sent. They then very quickly replaced one of the packs which did indeed replace 2 of the 3 damaged collars but not the third one. I have now sent two emails regarding this but to no avail so far so I am left one collar short. Update- Another packet arrived and so I now have enough undamaged collars to complete the work. I must emphasise that the fault lay with DHL for their ridiculous act of trying to force the package through the letterbox. Rubberduck responded by ensuring I had the product I needed. I am very satisfied.”

Helpful Report

Posted 4 months ago

Good Morning Denise, Thanks for your feedback, and we’re sorry again for the trouble you had with your order. It was frustrating to see the way DHL handled the delivery, and while we’re glad we were able to replace the damaged items quickly, we apologise for the delay in getting the final collar to you. We’re pleased to confirm this has since been delivered, and we’ll review why your follow-up emails weren’t picked up sooner so the same issue doesn’t happen again. Rubberduck Bathrooms Team 🛁

Posted 4 months ago

“Found exactly the radiator valves I needed. Best price on the Internet and speedy delivery”

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Posted 4 months ago

“efficient delivery of product”

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Posted 4 months ago

“Excellent customer service high quality products”

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Posted 4 months ago

“Easy site to navigate and when part of order did not arrive they had contacted delivery and sorted very quickly.”

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Posted 4 months ago

“very quick and easy to deal with. great product too”

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Posted 4 months ago

“I am impressed by this family business who go out of their way to fulfill customers wishes.”

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Posted 4 months ago

“I am pleased with the company and the product I purchased which is of a good quality and finish. I will buy from them again. Thank you.”

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Posted 4 months ago

“Sales guy was very helpful and well informed, information regarding progress of order and delivery was excellent.”

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Posted 4 months ago

“order delivered on time every thing was well packed and clearly marked would recomend this company to everyone”

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Posted 4 months ago

“Very helpful and my order was dispatched very quickly - highly recommended.”

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Posted 4 months ago

“Fantastic service and delivery was quick”

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Posted 4 months ago

“Separate packages but delivered very quick and packaged well.”

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Posted 4 months ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,587 reviews