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Rubberduck Bathrooms Ltd Reviews

4.7 Rating 11,462 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

Company Reviews

Product Reviews

4.7

Based on 11,462 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 3 star review on 10th May 2024

Rubberduck Bathrooms Ltd 1 star review on 8th April 2024

Rubberduck Bathrooms Ltd 3 star review on 2nd April 2024

Rubberduck Bathrooms Ltd 5 star review on 25th March 2024

Rubberduck Bathrooms Ltd 5 star review on 25th March 2024

Rubberduck Bathrooms Ltd 5 star review on 25th March 2024

Rubberduck Bathrooms Ltd 5 star review on 26th February 2024

322

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service, when I get damage item, they sent replacement very quick,”

Posted 11 months ago

“Very good product with fast delivery. The service was excellent.”

Posted 11 months ago

“The trim and shower seal arrived as promised and complete. When I use you again hopefully the basket will keep things in it rather than having to start again each time.”

Rubberduck Bathrooms Ltd 4 star review on 22nd May 2023

Posted 11 months ago

Hi Tim, Thanks for the feedback on your recent order. If you wish you can save the items in your basket during the checkout phase. Which will allow you to recall all items at a later date. See attached image. When customers add to their basket the website automatically reserves the stock in place. If you do not complete your purchase and/or navigate away from the website, the basket is emptied and the items are re-stocked for others to purchase. This helps us manage stock levels and to display accurate delivery windows for customers when browsing the website pre-purchase. We hope this helps explain things somewhat and we look forward to seeing you again Tim! Rubberduck Bathrooms Team

Posted 11 months ago

“Across several orders I obtained what I wanted at good price and time I also got to speak with a person directly for service /advice -well done”

Posted 11 months ago

“You’ve been great! BUT I haven’t received the seat to the toilet that arrived a few weeks ago…. Can you update me, please? 07900 324582 Sue Davies-Scourfield”

Posted 11 months ago

“Unfortunately the first tap decided to leak which was reported to Rubberduck. They were out of stock as were the suppliers! However after a short wait the new tap has arrived. Seem to be all ok now. 🤞”

Posted 1 year ago

“Order was handled and delivered quickly. Apart from a slight delay in the delivery (a few hours) the overall service was excellent”

Posted 1 year ago

“I ordered 2 matching frameless shower cubicles, which are really great quality however it took my fitter 6hrs to fit the 1st one and it took 2 people to do it. Today the 2nd one is going in and again we've 2 people on the cahttps://groceries.asda.com/search/steakse - hopefully it'll be a less lengthy operation, they're 2 hours in so far. It's unfortunate they take so long to fit as they could've got on with a lot of other stuff. Delivery was super fast (next day infact!) and I'm looking forward to getting my kids back into their ensuites in the coming days to use their new showers. It's not Rubberduck's fault the frames were tricky to fit but bear that in mind if you choose the same ones.”

Posted 1 year ago

“Product is excellent, unfortunately badly let down by couriers otherwise this would have been a 5*”

Posted 1 year ago

“Minor delay with the delivery, I suspect due to the Bank Holiday, but self-install so not too disruptive. Overall great product and service.”

Posted 1 year ago

“Promptly dealt with order and shipping”

Posted 1 year ago

“Delivery was quick.”

Posted 1 year ago

“Great product and personal service but sub contracted courier split the order and took 9 days to deliver the second part otherwise 5stars”

Posted 1 year ago

“Very prompt service. Not used seal yet so can't comment on how effective it is.”

Posted 1 year ago

“Item dispatched and delivered on time. Communication was good.”

Posted 1 year ago

“Very happy with delivery . Items arrived well packaged and during the time slot advised 🤩”

Posted 1 year ago

“Excellent customer service”

Posted 1 year ago

“Product was as expected delivery was very good all in all great”

Posted 1 year ago

“I was really pleased with my ordering experience: I had left some items in the cart while I did some work, and got a call from Rubberduck to check all was ok and to help complete the order. The guy I spoke with was very helpful. The products I ordered arrived well packed, and exactly as described on a very solid pallet. I'm really happy with them, and have had no issues with the project. The sole issue was that the delivery company used by Rubberduck didn't meet the expected deadline - not Rubberduck's fault.”

Posted 1 year ago

“Really helpful with finding a replacement product when the original one ordered was delayed. I did have to chase on the phone a few times, I assume because they are busy, but very helpful whenever I spoke to a staff member.”

Posted 1 year ago

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Rubberduck Bathrooms Ltd is rated 4.7 based on 11,462 reviews