Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,747 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 3rd July 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything has been brilliant”

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Posted 1 year ago

“Items ordered arrived on time and very well packaged”

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Posted 1 year ago

“Ordering & subsequent delivery was easy & efficient, phone call i made to the office for some clarification on my preferred choices was extremely helpful and the advisor pointed me in the right direction following my questions. Will certainly recommend Rubberduck to friends & family.”

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Posted 1 year ago

“Item arrive smashed. It took me a week for a response to my emails, and that was only after reviewing on trust pilot. It then took a further week to confirm a return, which is still ongoing.”

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Posted 1 year ago

Good Morning Kate, Again, we're sorry for the initial issue with your delivery. We try our best to get items out to customers as quick and as cheap as possible, it's unfortunate that couriers can at times be a little heavy handed. As confirmed in the email sent to you at 9:36am yesterday morning, the manufacturer has stated that they do not require a return for the refund to be issued. We have since passed up your refund to be processed as soon as possible from our side. All of the above has been confirmed by email. Rubberduck Bathrooms Team

Posted 1 year ago

“Competitive price and swift delivery. Highly recommend.”

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Posted 1 year ago

“Quicker than expected delivery time, good customer service experience over the phone, very happy experience”

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Posted 1 year ago

“ordering was easy and clear, the items arrived promptly, unfortunately there was a fault with the shower tray which had a surface defect from the manufacturer which could not be seen with the packaging on as it was hidden under a big sticker. Reported the fault and it was resolved quickly with a prompt re-delivery so thanks”

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Posted 1 year ago

“Straight forward prompt delivery....cannot fault them”

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Posted 1 year ago

“DHL left my delivery on open driveway and was subsequently taken.”

Rubberduck Bathrooms Ltd 1 star review on 8th May 2025

Helpful Report

Posted 1 year ago

Good Morning Craig, We're sorry to hear about the issues with your delivery. Looking back we can see you placed your order with us late Friday morning and it was dispatched within a couple of hours for delivery on Monday. The delivery service was tracked with a notification containing your ETA going out on dispatch, another notification going out to you on the day of delivery all with tracking details to monitor the item in transit to you. The item was delivered without issue as planned and given there was no answer, it left in a safe place in front of the vehicle on the drive as shown in the image. We do our best to deliver items in good time and at very low prices - it's unfortunate to hear you find us to blame in this situation. Rubberduck Bathrooms Team

Posted 1 year ago

“Great price, fast delivery”

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Posted 1 year ago

“Got our full bathroom suite supplied by rubberduck and they were great, the prices couldn’t be competed with delivery was fairly prompt and any minor issues that we did have were rectified super quickly and professionally, would definitely recommend this smaller business!”

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Posted 1 year ago

“Clear concise updates on delivery. Very satisfied”

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Posted 1 year ago

“7 weeks after reporting an issue with our cloakroom vanity and they finally asked their supplier to send a replacement draw. The draw holes machined for the sliders were too large causing the draw to tilt / wobble forwards before sliding out. Even after the replacement arrived the problem still exists to a lesser extent. It’s been reported to Rubberduck but now I’m being ignored. All throughout I’ve had to chase and lead the progress with no proactivity from Jarred who is supposed to be the department supervisor from what I gather. Poor customer service with lots of pandering to their supplier opposed to listening to the customer”

Helpful Report

Posted 1 year ago

Good Morning Christian, We're very sorry to hear about the issues with your unit. As with any product issue post installation all online retailers need to communicate with the manufacturer of the product in order to identify and repair/replace any issue reported. We can see the manufacturer offered several solutions to fix the issue, with videos showing how to resolve the tilt on the door. As soon as it was deemed the solutions offered would not work and you were not willing to adjust the harpoons as advised, they sent out a new part to help resolve the matter. Your matter was first reported to us just before closing on Friday March 14th - your replacement door was dispatched on the 16th April, which is just over 4 weeks. The advice offered regarding adjusting the harpoons would help to solve the issue reported. Apologies you've been left unhappy with the service provided. Rubberduck Bathrooms Team

Posted 1 year ago

“Amazing service - we ordered our panels on Tuesday and they arrived on Thursday. Based on that, would thoroughly recommend.”

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Posted 1 year ago

“Bath taps match our sink tap perfectly. Shower head a little larger than expected, but very powerful. Delivery was quick and on time. Excellent price.”

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Posted 1 year ago

“As described, arrived on time”

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Posted 1 year ago

“Wry pleased with everything we have purchased from Rubberduck Bathrooms Ltd. Nice quality fixings and prompt delivery, what more could one want?!”

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Posted 1 year ago

“We've delt with Rubberduck Bathrooms many times now and it's been great everytime. All of the members of staff are more than happy to help and very attentive to all of our needs. The range of products offered are fantastic. Would highly recommend to everyone, trade or just anyone looking for a bathroom done to an unbeatable quality.”

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Posted 1 year ago

“Good price but slow delivery. Didn't arrive on promised day: I had to phone to be told there was a week's delay. Shower base was faulty, but replaced without argument in 4 days”

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Posted 1 year ago

“Got whife liked the lookof it haven't installed it yet it should work fine. I did not that instruction that came in the box were not for the unit I looked on your Web site and found the correct instruction to down load so all is good”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,747 reviews