Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,592 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,592 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and speedy service. No complaints here. Thank you.”

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Posted 10 months ago

“Checked prices from several similar sites and rubberduck was cheapest plus they offered quick delivery.”

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Posted 10 months ago

“A very good product at an excellent price. Delivery didn't happen as expected however on a quick call to them they delivered very quickly. Possibly the order was lost in the pipeline. Would definately use this company for further purchases.”

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Posted 10 months ago

“It's a gorgeous shower at an incredibly reasonable price. Fast delivery (within 2 days as ordered on a Sunday!).”

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Posted 10 months ago

“The service products and prices are outstanding. I was quoted 30-40% more in stores in London. I have recommended to a few friends. A big thank you to Jarred - Im renovating my whole house nad this has been the best service by far. So knowledgeable and helpful can’t thank them enough.”

Rubberduck Bathrooms Ltd 5 star review on 6th March 2025

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Posted 10 months ago

“Absolutely spot on website easy to order found straight away what I was looking for 👌😀kept updating me through the process even delivery DHL kept me updated too would highly recommend &will be using you again 👌😎”

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Posted 10 months ago

“The internet site was easy to use. The delivery was quick and the driver was very helpful.”

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Posted 10 months ago

“Really poor experience - used you for the first time and really, really poor communication with several delays to order. My customer was really upset she had no shower to use for weeks due to delay after delay.”

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Posted 10 months ago

Hi Keith, Thanks for your review - we can apologise for the delays and poor communication you experienced. In this instance, the delivery was handled by the manufacturer, and typically we wouldn’t need to get involved once the ETA is confirmed and products have been dispatched. We can see there was an issue with damage during delivery on part of your order, which did delay completion somewhat. A further delay was experienced as the courier reached out to book in the delivery of the outstanding items but they didn't receive a response. Nonetheless, we understand the inconvenience this caused both you and your customer, and we are reviewing our processes to help prevent such issues in the future. Rubberduck Bathrooms Team

Posted 10 months ago

“Ordered a replacement part, arrived in good time at a fair price, no issues.”

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Posted 10 months ago

“Keenly priced, prompt delivery and great customer service.”

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Posted 10 months ago

“I had a leaky cartridge on a new tap. I contacted them by email with a photo. A replacement tap was in the post within the hour - superb customer service.”

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Posted 10 months ago

“I found Rubberduck’s customer service to be outstanding! We’re in the Scottish highlands, and had a lot of delivery delays and hiccups with other companies. I contacted Rubberduck and had a huge 2000mm shower tray delivered next day, with no extra delivery charge! (this wasn’t special treatment, it’s standard for them) I’ve made all subsequent purchases through them, and they have been high quality and faultless. A huge thank you to Rubberduck!”

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Posted 10 months ago

“Ordered Multipanels and adhesives and pleased with the quality of the products, the website for ordering and the speed of delivery. The order was packed especially well and so no problems whatsoever. Excellent pricing as well for the product. Recommended by my son after he used Rubberduck and we fully endorse them.”

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Posted 10 months ago

“Very helpful sorted out my damaged and missing items straight away no fuss or problems”

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Posted 10 months ago

“Fantastic service and great shower. Still in the process of fitting but as a company would highly recommend. Will definitely use again.”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“Great Service, quick to respond and products were fab.”

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Posted 10 months ago

“have used rubber duck when having a susspended ceiling with down lights installed, top class materials and A1 customer service. would definately use again and recommend to family and friends.”

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Posted 11 months ago

“Package arrived promptly and the product was a good quality.”

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Posted 11 months ago

“Refreshingly pleaseant business to deal with. Real people willing to listen to real genuine customers like ourselves. Very friendly, helpful and offering great products with actual customer services to interact with. Amazon is easy but you can't build a relationship for understanding your future needs. Plan ahead and support valueable resorces like Rubberduck Bathrooms.”

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Posted 11 months ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,592 reviews