Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,743 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,743 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new towel radiator and accesories the colour and finish are exactly what I was looking for. Arrived very quickly and was very well packaged. Super pleased, thank you”

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Posted 11 months ago

“Great service, arrived on time. Thank you, will definitely use again as and when needed.”

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Posted 11 months ago

“Very good customer service great deals fast delivery good cumucations”

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Posted 11 months ago

“good service had no problems other than the usual courier issues but resolved.”

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Posted 11 months ago

“After I had made an error in my order a quick phone call to rubberduck and they immediately and happily sorted everything out for me. Fantastic customer service. I received all my products within a few days. Would highly recommend.”

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Posted 11 months ago

“Good product. Very reasonable price.”

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Posted 11 months ago

“Very easy to order. Great delivery”

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Posted 11 months ago

“Best price around and super fast delivery, that blows my skirt up! Well done guys.”

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Posted 11 months ago

“Unfortunately Rubber Duck Bathrooms do not prescribe or understand the consumer rights act. Avoid this company if you want goods to last more than six months. Following an aesthetic fault with pegler tap indices only fitted for two months and only nine months from date of order, Rubber Duck Bathrooms refuse to replace as the manufacturer has gone into liquidation. They ignore the fact that it is reasonable to expect taps to last more than the six months that they quote and it is within a consumers right to prove that there is a fault and in know way does their arrangement with a manufacturer affect your rights. Rubberduck Bathrooms are basically saying that the consumer shouldn't expect any goods that they sell to last longer than six months.”

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Posted 1 year ago

Good Morning Darren, We’re really sorry to hear you're unhappy and appreciate you taking the time to share your feedback. We completely understand how frustrating it is when a product develops a fault, and we always try to support our customers wherever we can. In this case, the product in question was supplied by a manufacturer who has since gone into liquidation, which unfortunately removed our ability to provide a repair/replacement through the manufacturer warranty route. The brand in question had been in operation under numerous manufacturers since 1899 - this is not something that happens regularly within the industry. We can only apologise and hope that you can see we have done all we can to help. Rubberduck Bathrooms Team

Posted 1 year ago

“Quick delivery Lovely products”

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Posted 1 year ago

“Ordered a shower tray. Sent reply message to delivery company stating safe place to deliver as I wouldnt be in, through a redirected web browser. Driver rang to say he hadn’t delivered as no delivery notes Tbh staff at Rubberduck have been polite but absolutely no inclination to find a reasonable resolution and Ive been told I have to pay £52 redelivery charge. Order cancelled at my expense. Would not recommend this company”

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Posted 1 year ago

Hi Andy, Thanks for your review. We're very sorry to hear you're disappointed with your experience. Just to clarify, the delivery was pre-booked for a day you selected, to ensure someone would be present to receive it, as it was a large delivery and requires a signature on arrival. On contacting the courier, they stated they had not received any communication after the delivery was pre-booked. We understand it’s frustrating that the delivery was missed and that a redelivery fee was involved, but once an item is loaded and sent out, failed delivery attempts do come at a cost to us too. Our team did try to explain this and offer support where possible, and we’re sorry if that didn’t come across as helpful. Appreciate your comments about the team being polite, that’s always our aim, and we’re sorry things didn’t work out this time. Rubberduck Bathrooms Team

Posted 1 year ago

“Excellent service and products”

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Posted 1 year ago

“Good advice given on getting right product and quick deliver”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Purchase of a kitchen sink, perfect!!! Exactly as described, fitted perfectly, no issues whatsoever.”

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Posted 1 year ago

“Very pleased with this company. Found them via an internet search. Great range of porducts and value for money. All communication was positive from initial phone call to get info about the product and delivery times to post-sales. Delivery was very quick. Post-sales support was great and resolved quickly with the manufacturer. Would definitley recommend and purchase from them in the future.”

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Posted 1 year ago

“I had one bath panel before (2years) and was total different that what I get last week.The previous one was 480mm high and the last one was 400mm high.I didn’t know you do more sizes regarding the height. I just ordered by length (1700)also one of the corners was damaged I was lucky because I suppose to cut it to fit it,plinth little bit cracked,I repaired (brand new).Not very happy.”

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Posted 1 year ago

Hi Doru, We're sorry to hear about the damage to your panel. You placed your order at 10pm, it was dispatched at 8:42am using a tracked next working day service the following morning and then arrived the next working day. If an item is damaged in transit, we can only apologise and look to replace the item as soon as possible. If we are not informed then we can't help resolve the matter. You placed your previous order in Oct 2022 for a different sized panel - product specs can change from time to time and we reflect those changes on the product page in the specs and the video showing the item too. For any customers looking to clarify any details, we also operate a telephone line with several people more than happy to help. Apologies again for the damage received to your panel. Rubberduck Bathrooms Team

Posted 1 year ago

“Service from Rubber Duck was easy and professional. However Delivery came directly from Abacus and that was truly shambolic.”

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Posted 1 year ago

Thank you for your feedback - we’re glad to hear you found our service easy and professional. We’re really sorry to hear that your delivery experience didn’t meet the same level. While the delivery was handled directly by Abacus, we take full responsibility for the experience as part of your overall order. We’re already in touch with our partners to help ensure this doesn’t happen again. If there’s anything we can do to make things right or assist further, please don’t hesitate to get in touch. Rubberduck Bathrooms Team

Posted 1 year ago

“Very pleased with my marble sink and satin brass taps.”

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Posted 1 year ago

“A nice selection at good prices. I found exactly what I wanted and it arrived promptly.”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,743 reviews