Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,747 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 3rd July 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with after sales customer service”

Helpful Report

Posted 3 years ago

Good morning David, We're sorry to hear you feel the service could be improved. Looking across both your orders, it appears that you looked to purchase an extra panel to complete an installation that was purchased several months prior. There was an issue with a slight colour variation with the second order. Which we detail can be the case across the website categories and individual listings also. Unfortunately, we or any other retailer cannot guarantee panels from the same batch number to be delivered several months apart. Had we been asked to match any visible batch number, we could have enquired about the availability with the manufacturer prior to placing any order. While we appreciate it can be frustrating when online sales don’t go to plan, we hope that customers can understand that we act in every way we can to remedy any issue. Rubberduck Bathrooms Team

Posted 3 years ago

“I found this company very helpful in helping me choose a new, fit for purpose, kitchen tap. My first choice was out of stock but I was sent a link to a list of similar taps from which I was able to choose another to suit. Now installed, looks good and so far I am very pleased with it.”

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Posted 3 years ago

“Love the tap I ordered, it arrived quickly ans looks great in my kitchen.”

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Posted 3 years ago

“No complaints product was speedily delivered and priced competitively.”

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Posted 3 years ago

“Good product, reasonably priced. Late delivery.”

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Posted 3 years ago

“Cistern arrived day after placing order.”

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Posted 3 years ago

“The fastest delivery I have ever seen and a nice bath panel”

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Posted 3 years ago

“After ordering the tap was kept upto date about delivery day and time. Arrived before expected day. Tap arrived well packaged and inside box it was in a protective bag.”

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Posted 3 years ago

“Great service - prompt delivery safe and sound. Beautiful taps and great price.”

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Posted 3 years ago

“Good service, good pricing, quick delivery.”

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Posted 3 years ago

“I had some delivery and product issues but everything was resolved very quickly and efficiently .”

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Posted 3 years ago

Good morning John, We're sorry to hear about the damage received to the panels. We can see your panels were delivered within a few days from placing the order. As the manufacturer delivers them using their own couriers, this review is the first we've heard of any issue however. On checking with the manufacturer this morning, we understand your replacements are due to arrive this afternoon. Typically we rarely see issues with this service and we can only apologise that you have not had the normal experience here John. We appreciate it can be frustrating when online sales don’t go to plan and we hope that customers can see we act as quickly as we can to remedy any issue that we are made aware of. Rubberduck Bathrooms Team

Posted 3 years ago

“My Order for a Bath Side Panel arrived very promptly, well packaged and totally undamaged. The Panel was exactly as described and Rubberducks price was really good. Would highly recommend this Seller in every way.”

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Posted 3 years ago

“Gold standard, great choice, great prices & superb delivery times. Highly recommend”

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Posted 3 years ago

“Order was late and given wrong information”

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Posted 3 years ago

Good morning Robert, We're sorry you feel the service could be improved. Looking at the details, we can see that you had ordered several panels that were out of stock at the time of ordering. To help speed up the delivery, our team upgraded the boards to the larger size at no extra cost and offered an ETA of the 19th for delivery. We can't see any indication or communication that this delivery did not take place and we can't see any inconsistency in the information provided either. A member of the customer service team will be in touch shortly to see what we're missing here. Rubberduck Bathrooms Team

Posted 3 years ago

“Unfortunately the first tap decided to leak which was reported to Rubberduck. They were out of stock as were the suppliers! However after a short wait the new tap has arrived. Seem to be all ok now. 🤞”

Helpful Report

Posted 3 years ago

“We messed up royally when installing an underfloor plumbing part and in desperation called several outlets who tried to help us but Rubberduck really cared and took the time with us to understand the problem and help us to solve it. This was a time-sensitive part and it arrived as quickly as possible with free of charge, next day delivery. The part was even cheaper than the original we'd broken (from a competitor with terrible, online only service that shall remain nameless)! Thank you so much to all at Rubberduck who calmed us down and helped us through a rotten time, we are so grateful for your help and cannot recommend you highly enough”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Product was spot on and delivery was perfectly on time. Thank you”

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Posted 3 years ago

“service great quality great unfortunately I ordered the wrong part and would like to part exchange product order for the correct item.”

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Posted 3 years ago

“Price matched a couple of kitchen mixer taps; great service and next working day delivery - excellent…”

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Posted 3 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,747 reviews