Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,747 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 3rd July 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service”

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Posted 3 years ago

“Quick efficient and prompt delivery and the delivery driver was first class and very funny too😊”

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Posted 3 years ago

“Excellent service and a great quality product”

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Posted 3 years ago

“the product we ordered was out of stock but they quickly called us and re-ordered a very similar product which we recevied within a few days. Friendly and efficient service”

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Posted 3 years ago

“You’ve been great! BUT I haven’t received the seat to the toilet that arrived a few weeks ago…. Can you update me, please? 07900 324582 Sue Davies-Scourfield”

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Posted 3 years ago

“Exception service with really fast delivery and the item I bought (a bath panel) was the cheapest from everywhere else I looked. Really impressed with this company and would use them again.”

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Posted 3 years ago

“The items came on time snd they’ve been put into use - bath screen and toilet seat. The toilet see was more gold than I’d like but that’s my fault.”

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Posted 3 years ago

“The product ordered is just as described and is of excellent quality. My order was processed very quickly, despatched the same day and delivered the day after. I was kept informed of progress by email. You really could not have acted any better.”

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Posted 3 years ago

“Very good service always spot on product as discribed”

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Posted 3 years ago

“Perfect transaction”

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Posted 3 years ago

“Excellent service and fast delivery.”

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Posted 3 years ago

“Used the company a few times bow and i have to say… they have delivered undamaged items on time …. Every time! Will 100% use again in the future.”

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Posted 3 years ago

“Product arrived on time. No issues. Online shopping process was very simple and easy.”

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Posted 3 years ago

“Fast delivery, excellent.”

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Posted 3 years ago

“Easy to order and quick efficient delivery. Product is just as described.”

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Posted 3 years ago

“Shocking service, staff attitude towards customer is disgusting. Updated due to reply from supplier: After listening to the call then I'm quite surprised that you're happy to lie just to excuse your staff's shocking attitude. Upon answering my call, Ashley apologised for the delay in this order and informed me that there had been a mismatch in the products at the suppliers. I did not once argue that the day I placed the order was counted as day one. I simply asked the question if the Tuesday (the first working day after placing the order) was counted as day one, and he advised me it was. I then explained that in this case the 5th working day was then Monday 22nd. He then got very argumentative with me and implied I didn't know how many days were in the week. After explaining to him that I fully understood that and if Tuesday was day 1, then Monday was day 5. I did not once call him "thick". He then changed his mind, said he hadn't said what he had and told me he was ending the call. Your response is a testament to your poor customer service, and just shows you're happy to mislead the general public into thinking I'm just a one off customer and the problem is my fault. I have canceled this order and am still waiting for a refund.”

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Posted 3 years ago

Good morning Keri, We're sorry you feel the service could be improved. We happen to disagree here and from listening to the call, it would appear that we were simply trying to explain something which you found difficult to understand and became quite rude as a result. An order was placed on 15 May, 7:19 PM for items that carried a 2-5 working day lead time. You called on the afternoon of the 19th to check on the status of the order. You expressed frustration on hearing the ETA and began to argue the window was outside of the timescales displayed. Despite the ETA being the 5th working day from placing the order. You strongly argued the point that ordering after the office had closed on the evening of the 15th counted as the first working day and that because you were a "chartered accountant" you must be correct and the customer service operative who "just answers the phone" was "thick". We're thankful that this is not a typical experience for our operatives as our loyal customer base appreciates the service we look to provide. Rubberduck Bathrooms Team

Posted 3 years ago

“Good, prompt, friendly, efficient service.”

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Posted 3 years ago

“Fast delivery great service, thanks”

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Posted 3 years ago

“Goods received promptly and as good as described. Good pricing compared to other sites.”

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Posted 3 years ago

“Ordered a bathroom worktop, great price and very quick delivery.”

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Posted 3 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,747 reviews