Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,898 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 11th November 2026

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect product and on time delivery. Very pleased”

Rubberduck Bathrooms Ltd 5 star review on 15th May 2023

Helpful Report

Posted 3 years ago

Thank you for you order and taking the time to leave a review. The HaLite panel look good installed in your bathroom. glad we could be of service. Regard Rubberduck Bathrooms

Posted 3 years ago

“Delivery much quicker than expected, very courteous and helpful delivery personnel”

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Posted 3 years ago

“Very prompt service. Not used seal yet so can't comment on how effective it is.”

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Posted 3 years ago

“Very proactive and couldn't have been more helpful. Will certainly recommend and use again.”

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Posted 3 years ago

“Good price for the product but delivery was slow, not the next day as advised when ordered.”

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Posted 3 years ago

Good morning, We're sorry to hear you think the delivery service could be improved. We do advise that the cut off for next working day delivery is 2pm across the website. Given it was a Bank Holiday weekend also, we couldn't have dispatched your item any sooner than we did. Friday 28th April - Order placed (after 4pm) Bank Holiday Monday - Office was Closed Tuesday - Item was dispatched using RM Next Day Service We do our best to get items out to customers as soon as possible and we're sorry you felt the service delivery could be improved in this instance. Rubberduck Bathrooms Team

Posted 3 years ago

“The experiences I have heard from rubber duck bathrooms, has always been very positive And everyone has always been very helpful. However, on this occasion, sadly I had a damaged panel which to start with I was told was not replaceable. However, Ashley went above and beyond to get this rectified for me and I am very grateful to his support throughout this unfortunate situation, and it has been rectified 100% and I am very happy and I will definitely be back again and again and again”

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Posted 3 years ago

“Fantastic service and advice from start to finish. Quick delivery and would highly recommend.”

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Posted 3 years ago

“Product came quickly and of very good quality, I am very happy with the service and will be using again”

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Posted 3 years ago

“Excellent stuff, easy to use and durable for my bathroom”

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Posted 3 years ago

“If I could give 0 out of 5 I would. This has been some of the worst customer service I’ve received.”

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Posted 3 years ago

Good morning Anthea, We're very sorry to hear about the issues faced with your delivery. We completely understand the frustration with having to deal with issues such as this and we try our best to inform customers of the practices and policies we need to adhere to in order to achieve a positive outcome in the rare instance things don’t go to plan with deliveries. Again, we're sorry you've not had the normal Rubberduck experience. Rubberduck Bathrooms Team

Posted 3 years ago

“The products I bought at Rubberduck were mainly good quality, reasonably priced compared to competitors, delivered free/on time and with a 5% discount to boot. The only minor issues I had were that my fitters did not use some panel trims but although the returns were acceptable by the company the courier costs were too high due to their length. Also the basin waste was not good enough.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating! It was a pleasure having you as a customer, and we are so glad to hear that you have found our products to be of good quality, reasonably priced compared to competitors, delivered free/on time, and with an extra 5% discount! We appreciate the feedback regarding the minor issues you had with the panel trims and basin waste and we hope we can make it more convenient for returning items that are of a length that incurs a high courier cost. Rubberduck Bathrooms Team

Posted 3 years ago

“Excellent service from a good company at very good prices. I have already recommended Rubberduck to several acquaintances.”

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Posted 3 years ago

“Absolutely brilliant company to deal with very helpful staff and so nice to speak to a person rather than an automated chat. Highly recommend and would defo use again .”

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Posted 3 years ago

“Great products and great service.”

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Posted 3 years ago

“The customer care is excellent. With a no quibble refund.”

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Posted 3 years ago

“Can’t dellver won’t deliver meanwhile no bathroom, I suggest anyone thinking of using this form go elsewhere.”

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Posted 3 years ago

Good morning Robin, We're sorry to hear about the issues with your delivery. The items purchased are dispatched direct by the manufacturer. We can see in this instance there was a picking error on the profiles supplied and there was a delay in receiving your replacements which we can only apologise for. We’re very sorry you have had a poor experience in this instance but as you can see from the majority of the reviews left, your experience is certainly not typical. We'd love to make it up to you in the way of a discount on any future order however. Rubberduck Bathrooms Team

Posted 3 years ago

“My purchase item was competitively priced and was dispatched and delivered quickly .”

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Posted 3 years ago

“Sales staff provide an excellent service , extremely helpful and friendly,very efficient”

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Posted 3 years ago

“Item dispatched and delivered on time. Communication was good.”

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Posted 3 years ago

“Good value for the money, prompt and timely delivery,”

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Posted 3 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,898 reviews