Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,878 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 17th August 2026

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product”

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Posted 3 years ago

“Efficient and helpful, will use them again.”

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Posted 3 years ago

“Always great service and arrange quick delivery for us Ashley always professional and helpful We will always use you for our nuance products”

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Posted 3 years ago

“Service was brilliant unfortunately FedEx let them down with poor delivery rang rubber duck they got on to it straight away parcel arrived day after All be it an early a week late FedEx should employ more reliable drivers”

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Posted 3 years ago

“Very friendly and helpfull team, I contacted them before placing an order as I required this urgently. The price is very competitive and the service is outstanding. My product was delivered next day and am well pleased with my purchase. This is the first time I came across and made a purchase from rubber duck bathrooms, its certainly not the last. Thank you guys, keep up the good work 👍”

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Posted 3 years ago

“Excellent Trader and helpful/knowledgeable telephone staff”

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Posted 3 years ago

“Very helpful, fast delivery, and everything included. Definitely recommend”

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Posted 3 years ago

“I ordered a shower tray from this company. It was faulty on delivery - a hairline crack that ran through the tray - but that fault only became clear after the tray had been put in place. The company refused to replace the faulty tray and said to my plumber "... as we're a discounted retailer, we don't have the profits in orders to replace goods free of charge when damaged". Instead, they allegedly contacted the manufacturer who, naturally, blamed the plumber. This is a shower tray, solid as a rock, which can take the weight of a large human being yet somehow they blamed the plumber who was accused of installing it incorrectly. Needless to say, I cannot recommend this outfit nor will I be doing business with them again.”

Rubberduck Bathrooms Ltd 1 star review on 12th September 2023

Helpful Report

Posted 3 years ago

Good morning Melvin, We're very sorry to hear about the issues you've had with fitting your tray. We do feel there are some key points missing here. The item was not faulty on delivery. It was delivered directly by the manufacturer without any apparent damage noted until after installation. The tray was unpacked, installed and allegedly left to settle for a couple of days before a tiler came in to complete the work around the tray. It was only after this point that your fitter returned to the job to find a "hairline crack" had appeared on what would be the weakest point of the tray. We filed a claim with the manufacturer on your behalf to see if we could have it replaced. Unfortunately given the details provided, it was deemed that this crack would have been noticeable as part of any pre-installation checks. You are correct in that once a tray has been bedded in correctly, is completely level and left to settle, they can hold considerable weight. If that is not the case, then issues such as the one described can appear. Unfortunately, we cannot process free of charge replacements on items deemed to have been damaged during installation. However we did offer a heavily discounted replacement as a goodwill gesture. Rubberduck Bathrooms Team

Posted 3 years ago

“Ordered tray size 760x 800 and was sent twice 700x800. Had both picked up and returned over 2 weeks ago and still have not received my refund. I have even called asking when I would get my refund and was told in the next few days. Still no refund”

Helpful Report

Posted 3 years ago

Hi Lynn, We're sorry to hear about the delay on your refund. We can see that your refund was processed last week with a confirmation email going out to confirm also. The refund may have taken a couple of days to clear. When returning items to the manufacturer we need them to collect, assess and restock any returns before we can process a refund. Sometimes this process takes a little longer than we'd like. We always keep customers informed of the process and if ever you need to clarify any details, you can always call and to a member of staff right here in the office. Rubberduck Bathrooms Team

Posted 3 years ago

“Over 9 days waiting delivery. No Comms from the company. Looks like my first and last order from these guys”

Helpful Report

Posted 3 years ago

Good afternoon Mr Georgiou, We're very sorry to hear about the delay in receiving your delivery. Looking at the details, we can see the item ordered appeared to be out of stock with the manufacturer at the time of the order. Given they look to deliver direct to you and we hadn't heard of any issue, we were not made aware of the delay until reading your review. Once informed of any delay, we contacted the manufacturer immediately requesting an ETA. The ETA was sent over VIA email with tracking information contained, so you could monitor the items in transit. We’d like to apologise if this has led to any inconvenience on your behalf. Rubberduck Bathrooms Team

Posted 2 years ago

“Had the products I wanted at a competitive price delivered promptly.”

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Posted 3 years ago

“All items as described, very quick, helpful delivery, reasonably priced”

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Posted 3 years ago

“Placed a second order for £2000 of shower panels and doors after a good experience with a Blanco kitchen sink. After a poor experience with another supplier we phoned to check all items were in stock before placing the order. The shower panels were being quoted on line as being 10-15 working days for delivery so as we needed some urgently we went with another company for some panels; at greater cost and extra carriage. In the event the Rubberduck panels arrived in under a week and before the ones that we ordered elsewhere! Well done Rubberduck! Just a shame that we paid more for the other panels. Everything arrived without damage apart from the towel radiator direct from the manufacturers - Shore Laminates (Mermaid) and Roman Showers. Towel radiator was from Eastbrook and was poorly protected from damage to the cable”

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Posted 3 years ago

“goods arrived in the expected time, in two deliveries. Communication with Rubberduck personnel was straightforward and helpful. Installation of goods are not yet finished but everything seems fine.”

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Posted 3 years ago

“Really happy with purchase and delivery.”

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Posted 3 years ago

“Excellent overall experience. Placing an order was no problem, order updates good, delivery excellent and the product was exactly as expected. Would recommend.”

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Posted 3 years ago

“Very happy with the company. Delivered on time”

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Posted 3 years ago

“Delivery prompt and quality are excellent.”

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Posted 3 years ago

“Order arrived quickly”

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Posted 3 years ago

“Good service, well communated instruction, excellent delivery”

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Posted 3 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,878 reviews