Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,878 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

Write Your review

Tell us how Rubberduck Bathrooms Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rubberduck Bathrooms Ltd 5 star review on 17th August 2026

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and sent really quickly. Delighted!”

Helpful Report

Posted 3 years ago

“Positives. Really nice product, the ceiling panels I chose have a reflective gloss which adds a much lighter feel to the whole bathroom. Very happy with that. Not so positive. One of the most expensive delivery charges I had to pay for any item in my bathroom refurb. Plus, the delivery was a day later than the courier's email stated, so I waited in a whole day for nothing.”

Rubberduck Bathrooms Ltd 4 star review on 29th August 2023

Helpful Report

Posted 3 years ago

“Appaling service once they have your money. Numerous calls ie 10 to rubberduck and 6 to their delivery party - made to them and very few responses and not all when promised. Total emails re problems are 4. 5 Adhesive sealant tubes recommended for panels in order to comply with guarantee did not stick and therefore had to purchase new ones immediately after spending 3 hours of my fitters time removing the sealant from the walls,panels and trims. Original trims delivered were the wrong ones and second set delivered didnt fit so had to purchase another set from them and I also had to return the second set back to the delivery depot which was a 50 mile round trip. Promised refund but this has not yet been received. I will definitely not be using them again and will not recommend them.”

Helpful Report

Posted 3 years ago

Good afternoon Jane, We're very sorry to hear you've been unhappy with the service provided. We can see there was a delay with the manufacturer, meaning the items did not arrive within the initial ETA provided. During installation you reported an issue with the sealant supplied by the manufacturer. To help remedy the matter ASAP we immediately dispatched 5 tubes of sealant completely free of charge. We have since apologised on numerous occasions for the initial delay and for the issue with the sealant. Over a month after purchasing your panels, we can see another order came in for some profiles. The profiles supplied as part of that order were correct. This issue however was that you had ordered profiles that were not compatible with panels purchased previously. The credit for the returned channels was received yesterday afternoon and we can see your refund request is with accounts team ready to be processed also. Please keep an eye out for an email with confirmation of your refund. We apologise for the inconvenience around the initial delay and the issues with the sealant. Rubberduck Bathrooms Team

Posted 3 years ago

“Excellent product, easy to work with and very impressive packaging to protect it in transit”

Helpful Report

Posted 3 years ago

“Great, delivered as expected.”

Helpful Report

Posted 3 years ago

“Lovely product, only problem was damage to panels during transport. Items quickly replaced though. Better packaging would solve this situation.”

Helpful Report

Posted 3 years ago

“The items i received were at a high quality and the price was very good to. The items only tuck 3 days to arrive.😊😊”

Helpful Report

Posted 3 years ago

“Very good company to deal with web site easy use, an efficient and pleasant helpline service. Would use again”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Have twice asked for support on the lack if detailed instructions and no reply. More importantly the flipper panel has a defect in glass. Have sent image and no reply. Client has not seen defect and I would of liked to correct before handover.”

Helpful Report

Posted 3 years ago

Good afternoon Lee, We're very sorry to hear about the issues you're having. We think there's been a miscommunication somewhere along the line here. Looking back at your order, we can see you had contacted us regarding the matter on morning of the 18th. We sent an email at 11:20am that same morning so you could reply with images of the defect. Once received we would forward them across to the manufacturer for them to collect/replace the item but have had no response to that email. A member of the customer service team will be in touch shortly. If you could please double check the email was replied to. Large image file sizes can often stop the email from being sent. Rubberduck Bathrooms Team

Posted 3 years ago

“Competitive price, well packaged and fast delivery. Great service all round.”

Helpful Report

Posted 3 years ago

“Speedy delivery, great communication and really happy with products”

Helpful Report

Posted 3 years ago

“The ceiling panels we bought exceeded our expectations for finish and quality. The goods were delivered on time and really well packed.”

Helpful Report

Posted 3 years ago

“Very reasonable price and quick delivery. Great quality bath panel.”

Helpful Report

Posted 3 years ago

“Good company to deal with. Competitive pricing.”

Helpful Report

Posted 3 years ago

“Excellent product and service”

Helpful Report

Posted 3 years ago

“Top quality service by Ashley and the team from start to finish. Regrettably, the panel packaging was rather loose and the capping trim ends were damaged in courier transit, but additional units were very promptly supplied. Delighted with the end result, thanks for all your help. John Bloomer P.S. hope the team's four legged mascot is now in great shape!”

Helpful Report

Posted 3 years ago

“Excellent service. Arrived on time. Very nice basin taps. Fitted and working well.”

Helpful Report

Posted 3 years ago

“Very good product and excellent service, will recommend to anyone!”

Helpful Report

Posted 3 years ago

“Purchase went well, updates went well. Semed reliable so will use again”

Helpful Report

Posted 3 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,878 reviews