Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,614 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bath panel arrived very well packed. Unfortunately there was a small, half a little finger size, dent on one side and this must have been present before it was packed. The dent was very near to the edge of the panel and was unnoticeable when fitted, as under lip of the bath. Would have been sent back otherwise”

Helpful Report

Posted 2 years ago

Hi William, We're very sorry to hear about the damage to your bath panel! The panels arrive pre-boxed supplied directly by the manufacturer. We then look to apply extra package protection before sending them out using a tracked next day service. We do check an amount as they come in to us for QC purposes and it's very rare that we find any issues. In the rare instance there are any issues, we send out free of charge replacements ASAP. Sorry again that you've not had the normal Rubberduck experience William. Rubberduck Bathrooms Team

Posted 2 years ago

“Can’t believe how fast the product was delivered less than 24 hours , just brilliant *****”

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Posted 2 years ago

“My bath panel was damaged on delivery but replacement sent quickly after I reported this.”

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Posted 2 years ago

“Prompt delivery, well informed of the process. Will be using again soon”

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Posted 2 years ago

“Excellent Product , quick delivery which was well packaged!”

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Posted 2 years ago

“Absolutely brilliantl delivery: website 2 -5 days delivery time. I ordered 12pm and product arrived next day before 14:00. Only when ordering I ask for speedy delivery but can’t get it any faster. Would highly recommend.”

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Posted 2 years ago

“Easy to order and fast delivery”

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Posted 2 years ago

“We used these guys some 13 years ago & went back as the boards we used back then were as good when we sold the property 14 years later. The Staff are great, happy to talk through all the options. I rang in three times to match an old pannel of 13 years ago, they even sent samples & spent time helping us, they also suggested a cheaper option that looked the same. The Shower board we bought this time & last time was a Multi Panel Frost white (which gives it a pattern without looking busy or plane) was amazing it was exactly the same as we had before & unlike you would think comes in all sizes including a large one board like plasterboard size not just skinny strips as the name suggests. Thanks guys were really happy, will be back next time for our next self-build thanks for being so very patient & helpful & for selling an amazing product that stood the test of time. We also bought the end caps & internal corners as we did last time. These are expensive but we bought them last time so did the same this time. Happy to recommend Rubberduck bathrooms :)”

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Posted 2 years ago

“Quick response and swift delivery.”

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Posted 2 years ago

“Amazing customer service, the bathroom wall panels I ordered were out of stock, they contacted me and offered a free upgrade to a better product. Fantastic! Excellent updates for delivery dates etc and really pleased with the panels that were delivered. Thank you”

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Posted 2 years ago

“Very efficient service.”

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Posted 2 years ago

“Great customer service. The goods were damaged on transit and stuck at the fedex depot. I rang Rubberduck and they immediately sent me a replacement which arrived the next day. No questions asked.”

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Posted 2 years ago

“Good communication from ordering to delivery and everything arrived beautifully packaged and in perfect condition. Brass shower unit, shower waste and taps very good quality for the price and all in the same tone of brass. Now installed and all working perfectly. Very impressed.”

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Posted 2 years ago

“Initially, the items I ordered were of lovely quality and arrived very quickly. I was further impressed when I got an email direct from Rubberduck to say an item I had subsequently ordered was temporarily out of stock and asked did I want to wait or cancel the order. I told them I wanted to wait. Excellent customer interface. Thank you Rubberduck.”

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Posted 2 years ago

“They have never let me down with the various things I have purchased over the years. Especially abacus equipment.”

Rubberduck Bathrooms Ltd 5 star review on 27th October 2023

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Posted 2 years ago

“I've ordered a shower panel (expensive delivery costs) and by mistake 2 were delivered. I told the delivery driver that we had only ordered 1 and didn't want to get a second. Because the driver had 2 invoices said he HAD to leave them both with us. They were bulky and heavy to carry and, as Rubberduck only provides kerbside delivery, i had to get them both up to the 3rd floor. Each weigh 30kg. Because the driver had 2 invoices said he HAD to leave them both with us. I've contacted the company 2.5 weeks ago and the extra panel has not been picked up yet.”

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Posted 2 years ago

“Rubber Duck had the tap that I wanted in stock. Their we site was easy to navigate and their delivery timely. A.nice firm to do business with”

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Posted 2 years ago

“Ordered materials which were delivered quickly and in good condition with good customer services”

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Posted 2 years ago

“Order process easy, quick delivery.”

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Posted 2 years ago

“Great shower door at a great price thank you”

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Posted 2 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,614 reviews