Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,587 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,587 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service got what I ordered no complaints would recommend this seller”

Helpful Report

Posted 5 months ago

“The panel, while easy to work with arrived warped, also one of the corners dented but had been still overcoated during manufacture. Consequently, I have placed the damaged corner at the bottom. Also going to have to use screws to align the warped bath panel to the bath. I like the material a lot. But only order 2 weeks in advance of you need to send back if warped or find another supplier. But like most things these days items just do not seem to be to have quality control attendance.”

Helpful Report

Posted 5 months ago

Good morning Bruce, Thank you for your feedback, and we’re sorry to hear about the condition of your bath panel. Your order was placed late afternoon and dispatched the same day, arriving with you on the next working day. We hadn’t been made aware of any issue with the panel until your review came through. Had we known, we would have been more than happy to arrange a replacement on a next-day service to put things right quickly. We’re glad to hear you like the material itself, but it’s disappointing that the quality control from the manufacturer let it down in this instance. Thanks again for your comments, they’ve been noted and will be passed along. Rubberduck Bathrooms Team

Posted 5 months ago

“Panels arrived on time and looks great. Only gripe is with the courier, had no contact regarding delivery at all”

Rubberduck Bathrooms Ltd 5 star review on 19th August 2025

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Posted 5 months ago

“I have placed several orders with Rubberduck. Competitive pricing and quick delivery every time.”

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Posted 5 months ago

“Delivery was within 24 hours and was the perfect replacement bath taps”

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Posted 5 months ago

“The test of a company is how they react when something goes wrong. Their supply made a delivery with 5 items missing, though they were on the invoice. After contacting Rubberduck they immediately arranged for the missing items to be delivered on a day I specified. I also made an error and needed one more of the low cost items. They have arranged for me to collect from the supplier. I found Rubberduck very helpful, excellent prices and a pleasure to deal with.”

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Posted 5 months ago

“The products are super-good quality for the price, and the service was excellent.”

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Posted 5 months ago

“Great service great prices and quick delivery”

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Posted 5 months ago

“Good price quick delivery”

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Posted 5 months ago

“Our online order for a bathroom cabinet was troublefree, and delivery occurred swiftly within 24 hours. The cabinet, although not yet installed, looks excellent. Faultless customer service so far.”

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Posted 5 months ago

“Very good selection of bathroom and showers, good prices, delivered as requested”

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Posted 5 months ago

“Great choice and prices. Super quick no fuss delivery. Will be back for more!”

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Posted 5 months ago

“Missed estimated delivery date, nobody confirmed delivery date , communication exceptional poor. 3 time I rang to request update on delivery, 3 time " We will ring up back" 3 time nobody bothered to ring back. Another one to add to list of negative review.”

Helpful Report

Posted 5 months ago

Good Afternoon Adrian, Thanks for your feedback, and we’re really sorry to hear about your experience. Missing the estimated delivery date is frustrating enough, but not receiving a call back as promised is certainly not the standard we aim to deliver. Your comments have been passed on to our customer service team so we can review where this broke down and make sure it doesn’t happen again. We appreciate things didn't work out as well as we'd hope here, if you did need anything moving forward please give us a call and we'll see what we can do to make things up to you. Apologies again for the inconvenience caused Adrian, and thank you for taking the time to share your experience. Rubberduck Bathrooms Team

Posted 5 months ago

“VERY EASY ORDERING, VERY GRUMPY RUDE DELIVERY MAN. All delivered in short time and at a price that was better than Victorian Plumbing for the same panels. very packaged only let down by unhelpful and clearly unhappy delivery man.”

Helpful Report

Posted 5 months ago

“Hi I packed a order on the 22nd July 2025 and still not received my order in full (18th August) so a shame to send a negative review but having to wait nearly coming upto nearly 1 month for your order is very poor.”

Helpful Report

Posted 5 months ago

Good Afternoon Sanjit, Thanks for your feedback, and we’re really sorry to hear you’ve not yet received your full order. Some of our products are sent directly by the manufacturer, and delays can unfortunately occur on their side which are outside of our immediate control. That said, we always aim to chase these up and keep customers updated until everything has been delivered. We’ll continue to follow this up to make sure the outstanding items reach you as soon as possible. Apologies again for the delay, and thank you for your patience. Rubberduck Bathrooms Team

Posted 5 months ago

“Great service, item in stock, collected in store the same day.”

Helpful Report

Posted 5 months ago

“Ordered and received within 1 day… quite unbelievable. Fantastic service and no issues with items received. Would definitely use these guys again.”

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Posted 5 months ago

“Item was easy to find in the website. Once the part was identified ordering process was straightforward. Goods arrived very well packaged and on time.”