Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,830 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently purchased a Lazy-Spa from Roys, because it was a very competitive price. No additional delivery charge and took no-time to deliver. No complaints here. We'd buy from them again. The only let down was the delivery driver, who refused to move the item around to our garage (he mentioned something to do with his performance stats), as the box wouldn't fit via the front door. We had to unpack it to get it inside.”

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Posted 1 year ago

“Great product, great fast service and best price around. They kept me informed on delivery, wouldn’t hesitate to use them again. Highly recommended.”

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Posted 1 year ago

“Answered e-mail enquiry promptly. Product arrived on time & was well packaged. Would definitely use again.”

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Posted 1 year ago

“Good to deal with”

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Posted 1 year ago

“Great price and prompt delivery. Would definitely recommend.”

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Posted 1 year ago

“Brilliant service, received item promptly”

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Posted 1 year ago

“Great Price, Quick Delivery”

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Posted 1 year ago

“Recieved promptly in excellent condition and very happy with purchase”

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Posted 1 year ago

“Well packaged and arrived very quickly. Thankyou”

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Posted 1 year ago

“Quick delivery- stock of a hard to find item”

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Posted 1 year ago

“I used Roy’s for the first time and what a wonderful service, I was informed at every stage of my order and had a fast and efficient service from DHL handed to parcel to me personally. Thanks do much”

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Posted 1 year ago

“Ordered an item on line which was in stock and I could collect same day. Rang Roy’s Bowthorpe when item failed to materialise. Spoke to a very helpful member of staff who explained that the item was out of stock and the website could not be relied on. She arranged to order it from another branch. Very helpful staff let down by website not kept up to date on stock levels.”

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Posted 1 year ago

“My husband ordered for me, a Berghaus fleece. The order was placed on a Friday, by Tuesday, I had received the item. I was informed during the weekend, of the transit situation and when the item would be delivered. Satisfied customer. Lynda Beard Lowe”

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Posted 1 year ago

“Arrived in great condition packaged well and in good time”

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Posted 1 year ago

“Great packaging and fast delivery”

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Posted 1 year ago

“We have a few jellycat items & my husband loved the chicken!! Cecile is very sweet though 😊”

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Posted 1 year ago

“Excellent service and will use again. Received my item very quickly and postage was free at the amount I was spending. Which many online retailers don’t offer. The price of the item I bought was also the most competitive I found. Would strongly recommend.”

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Posted 1 year ago

“Excellent service, goods top quality, quick delivery.”

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Posted 1 year ago

“Package was received in good time, good value and works fine. Communication pre delivery was excellent.”

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Posted 1 year ago

“Very good service. My order was ready to collect in the same day.”

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Posted 1 year ago

Roys of Wroxham is rated 4.9 based on 5,830 reviews