Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,607 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,607 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 30th March 2025

Anonymous

Anonymous // 01/01/2019

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“Bought handbag for around £140 for the Mrs. Good delivered were acceptable but I would have thought for goods costing this much or more, would have been packaged in a box for best protection, as Couriers these days do not treat packages very well, as we all know. Happy with purchase anyway thank you”

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Posted 1 year ago

“I found Rots if Wroham very efficient. A great fast delivery and a really competitive price. I am delighted and would definitely buy from them again.”

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Posted 1 year ago

“Very quick service.”

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Posted 1 year ago

“Very good price £40 cheaper than a well known dept store! Parcel arrived on time very well packed”

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Posted 1 year ago

“Excellent service and price. Delivery very quick. Easy ordering service from start yo finish. Highly recommended and would order again in the future.”

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Posted 1 year ago

“I bought this as a present for Christmas, so it's not yet been used, but looks great. I received a fantastic - fast and easy - service from Roy's. Thank you.”

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Posted 1 year ago

“Waited 2 weeks. There was a tracking number, which DHL said it was never received by them. Gave Roys a call to see where it was, to be told they would investigate. Next day a refund. No call or apology. This was a christmas present, luckily managed to source from somewhere else. Unfortunately Will not buy from these again.”

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Posted 1 year ago

“The large Sherpa fleece blanket that I ordered arrived in super quick time ... it's a beautiful, good quality, fleece blanket, as described. Good value for money and well packaged. I can't fault the service I received in relation to my purchase. Thank you.”

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Posted 1 year ago

“Excellent service throughout - competitive price and very prompt delivery with email updates on order progress. Wouldn't hesitate to purchase from Roy's again. Very nice Joules Derwent coat as well ice snug fit. 5 stars around.”

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Posted 1 year ago

“I'd forgotten to add my delivery address to my order, which defaults to sore delivery. Customer services initiated contact with me immediately. Ezcellent customer service.”

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Posted 1 year ago

“Possibly the best service I've ever received.......... The efficiency with which I was notified the order had been completed, the notification the courier was going to pick the item up and the arrival of the item, was incredible.”

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Posted 1 year ago

“I was happy with my purchase just only one small thing spoiled it for me, you have free delivery on orders from £39.99 and more, but my purchase was £39.98 so for one penny I had to pay for delivery extra £4.99. Other than that I would like to recommend to shop at your company again. Nice choices of products and reasonable prices as well.”

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Posted 1 year ago

“I received my cushion within a couple of days ,excellent service would definitely use again.”

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Posted 1 year ago

“Fast delivery, packed well. Tracking good.. would buy from again! 😊”

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Posted 1 year ago

“Fast delivery and really pleased with my purchase”

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Posted 1 year ago

“I ordered a very competitively priced Radley bag and it arrived well packaged the next day (on the free standard delivery option). The bag was beautiful but much smaller than I envisaged (no fault of Roy’s) so I returned the item. The refund was dealt with promptly & customer services were very helpful. This was my first order with Roy’s and I will definitely use them again.”

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Posted 1 year ago

“Searched for the item and found it on here at the best price and free delivery too. Quick delivery also. What more can you ask for ? 👍”

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Posted 1 year ago

“Lovely looking garland”

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Posted 1 year ago

“I bought a lovely blanket at Roys! It was 2x cheaper than on any other website so I was a bit wary. But it was a very high-quality blanket and it arrived promptly, nicely wrapped and with a lovely delivery note. I am impressed! I will purchase fro Roys again for sure.”

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Posted 1 year ago

“Fast process great retailer”

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Posted 1 year ago

Roys of Wroxham is rated 4.9 based on 5,607 reviews