Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,679 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 14th July 2025

Anonymous

Anonymous // 01/01/2019

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“First time using Roy's to purchase a lawnmower and great service, great price! Thanks”

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Posted 1 year ago

“Great service with friendly staff.”

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Posted 1 year ago

“Shoes arrived very quickly and perfectly packed but unfortunately did not fit well. The shopping experience could not be faulted”

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Posted 1 year ago

“Excellent company, item arrive on time, exactly what I wanted, fit perfectly, great price I will buy from Roy’s of Wroxham again thank you”

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Posted 1 year ago

“Excellent price and quick delivery. But my only moan, my order was one penny over for free delivery,do I reluctantly had to pay extra. Realise there is a cut off,but one penny over??? That was my only disappointment as I wanted the order,but nothing else.”

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Posted 1 year ago

“Pleased with goods got let down by service”

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Posted 1 year ago

“Really fast delivery, perfect boots, thank you so much!”

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Posted 1 year ago

“Lovely wind chimes I bought 2.Easy to order and excellent service. They arrived the next day in perfect condition. Would highly recommend.”

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Posted 1 year ago

“We are regulars at Roy's in Wroxham and the customer service is normally great. However when we came in to pick up our purchase the lady at the till was quite rude and made us feel like we were an imposition, snapped that we'd have to wait whilst rolling her eyes and huffing. We were happy with the product though.”

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Posted 1 year ago

“Easy to navigate website. Simplified payment options. Excellent value for money. Quick delivery.”

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Posted 1 year ago

“Living in the south east I'd not heard of Roys before but their pricing was significantly cheaper than elsewhere and the delivery process was fast and efficient. Would definitely recommend and will be using again.”

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Posted 1 year ago

“Quick delivery and great item! Thank you!”

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Posted 1 year ago

“Thanks a lot for mens shoes 👞”

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Posted 1 year ago

“Really great service such quick delivery time, the team was really helpful when I had a problem with FEDEX the delivery company, Roy’s helped me get to the problem of finding my parcel even though it wasn’t their job too so a big thank you for that. The item it self can’t fault it easy to assemble and great quality. Thank you again Roy’s we love the Lazy spa Would 100% recommend Roy’s. Mark”

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Posted 1 year ago

“Click and collect is a poor service. Roys should inform customers that their order will not be available until a certain time, just stating next day is too vague. The phone number quoted in email was for the wrong building, not even the main department store.”

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Posted 1 year ago

“Quick easy straightforward”

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Posted 1 year ago

“Dr Martens brilliant price. Wonderful service quick delivery”

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Posted 1 year ago

“Ordered a hot tub on Thursday 9/5/24.Delivery estimated for 7to9 days time. To my great excitement we took delivery on 13/5/24.Greatefficency from this compamy and a great price.Other major suppliers were advertising for a slightly dearer price, but had no stock. Same as the manufacturers, no stock. Would highly recommend this company and would look to them first for for other purchases in the future. Great company 10 stars.”

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Posted 1 year ago

“Fantastic service from initial contact to delivery”

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Posted 1 year ago

“Used click & collect. Very efficient friendly & helpful staff. What a wonderful shop. Travelled in from Fakenham, bought other stuff in store, will certainly be calling in again.”

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Posted 1 year ago

Roys of Wroxham is rated 4.9 based on 5,679 reviews