Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.85

4.9 Rating 6,253 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 6,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 4 years ago

“Happy with the product but the website was having issues when I ordered and I kept receiving messages that I'd left an item in my basket. Ended up ordering and paying twice. Received an apology and was offered a refund at the Thetford store when I picked up my order - I decided to keep the additional soaps anyway. Happy with the delivery service to the Thetford store as the soaps were out of stock on Amazon - will remember to use Roys in future.”

Helpful Report

Posted 4 years ago

“I found the staff very helpful and kind.”

Helpful Report

Posted 4 years ago

“Great service - would happily recommend”

Helpful Report

Posted 4 years ago

“Item arrived well packed and in good time”

Helpful Report

Posted 4 years ago

“I had an issue with the ordering process on the website but after I contacted Customer Services it was resolved promptly. Items purchased were well-priced, delivery was without delay and items well packed. Seems that I'm unable to rate Roys but would give 4* taking into account the ordering issue.”

Helpful Report

Posted 4 years ago

“Excellent Service, with Superfast Delivery. ++++++++”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“Great store with a wide range of products you can find everything you need here”

Helpful Report

Posted 4 years ago

“I found the online ordering service very poor.....and when someone went in to pick up my order there was confusion in the North Walsham store. I would not choose to order online again. I appreciate the help of Thom at Wroxham and Shannon in North Walsham who helped sort the order problems,”

Helpful Report

Posted 4 years ago

“The radio arrived well packed and quickly. It was very competitive looks sounds great . I will use Roys of Wroxham again very pleased.”

Helpful Report

Posted 4 years ago

“Well packaged. Quick delivery, excellent service.”

Helpful Report

Posted 4 years ago

“Very good condition”

Helpful Report

Posted 4 years ago

“Excellent service received item very quickly and was well wrapped and clearly marked fragile”

Helpful Report

Posted 4 years ago

“Excellent customer service, good prices and nice staff”

Helpful Report

Posted 4 years ago

“Simple ordering, quick delivery which was well packaged and a really good price on a product I had struggled to find in stock elsewhere. Thank you”

Helpful Report

Posted 4 years ago

“Lovely,staff at Highways made sure I knew when it was in stock. Unfortunately the items was too,big and had to be returned, but this was not a problem either. Would definitely use your service again.”

Helpful Report

Posted 4 years ago

“Very wide choice of everything and staff helpful.”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Perfect thank you”

Helpful Report

Posted 4 years ago

Roys of Wroxham is rated 4.9 based on 6,253 reviews