Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,612 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 30th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items at a fair price. Packaging was excellent for the fragile items and ensure no damage. Great work and thank you! Merry Christmas”

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Posted 4 years ago

“Fast delivery, very happy with purchase thank you 😊”

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Posted 4 years ago

“Absolutely exceeded my expectations, so happy with the Christmas wreath. Fast delivery, good price and will definitely use you again.”

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Posted 4 years ago

“Really quick answer to a query and the breakfast tray that I ordered arrived promptly. It’s lovely and at a better price than from some larger stores I’m glad I made my purchase and will be looking to Roy’s in the future”

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Posted 4 years ago

“Disappointed with the condition of the packaging when it arrived. The cutlery set was not held in place in the box and the box was ripped in four places. Had to reposition the items and tape down at the back as it is going to be a Xmas gift. It was if someone had had them out of box and carelessly put back in. Very surprised as I have shopped in store many times and expected better service on line. I didn't bother complaining as I didn't want hassle of returning and all items were there.”

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Posted 4 years ago

Good afternoon, Thank you for your review. We are sorry to hear this. For all claims we require a photo/video of the damage/fault - could you please email us this and we will look to resolve this for you. We can receive photos in the following formats : .jpg , .png , .pdf We can receive Video in the following formats : .mov , .mp4, .wmv, .flv Kind regards, Roys Customer Service Team

Posted 4 years ago

“Know the shops well , sorry I couldn’t collect in person . Game arrived well packaged and very quickly , thanks”

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Posted 4 years ago

“Great service. Good communication and parcel arrived promptly. Would highly recommend Roy’s.”

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Posted 4 years ago

“Beautiful wreath”

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Posted 4 years ago

“I’m still waiting for it”

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Posted 4 years ago

“Beautiful glass tree. Very well wrapped and packaged to protect and quickly received. I would recommend”

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Posted 4 years ago

“Excellent service. Fast delivery and good price.”

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Posted 4 years ago

“Great service always. Variety of products.”

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Posted 4 years ago

“Very good service and quick delivery”

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Posted 4 years ago

“Brilliant- everywhere else has sold out! It arrived very quickly and is exactly as described. Thanks”

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Posted 4 years ago

“Very pleased with purchase and efficient service. Highly recommended.”

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Posted 4 years ago

“Good value, quality item delivered quickly.”

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Posted 4 years ago

“Good value, quality item delivered quickly.”

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Posted 4 years ago

“Excellent all round, great service.”

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Posted 4 years ago

“Very prompt dispatch and receipt of order. Many thanks 🙂”

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Posted 4 years ago

“Web site easy to use and was ready to pick up in a few days”

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Posted 4 years ago

Roys of Wroxham is rated 4.9 based on 5,612 reviews