Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,443 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

Room to Grow 5 star review on 14th December 2024

Sophie G

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed is great, good quality, beautiful looking and great size. Only criticism is that it creaks but this would not stop me buying it. I gave 4 stars as the cube storage unit was delivered with the incorrect holes drilled in the base so still waiting for the correct piece.”

Helpful Report

Posted 8 years ago

Thank you for leaving a review for RTG. Occasionally, once a new bed has 'settled' the hardware may need tightening ever so slightly and then you should be set. Customer services have ordered your part and are liaising with the warehouse to arrange dispatch. A member of our customer services team will update you in due course. Best Wishes, RTG.

Posted 4 years ago

“Fabulous British made mattress. Concerned that it was rolled up for delivery, but not an issue. The technology behind the manufacture and packaging means the product is high quality. Very comfortable and my grandson sleeps soundly.”

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Posted 8 years ago

“Friendly and helpful staff who were knowledgeable about the products. I felt they gave me lots of options and genuine advice on my purchases. Fast delivery and all arrived in perfect condition. Competitively priced too. Would shop again with this company.”

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Posted 8 years ago

Thank you for taking the time to leave a review for RTG. We are really pleased to hear that you found our services so helpful from initial enquiry through to receiving delivery, and we do hope to hear from you again in the future. Best Wishes, RTG.

Posted 4 years ago

“great,fitted where no other adult bed would”

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Posted 8 years ago

“Good product as expected”

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Posted 8 years ago

Thank you for taking the time to advise us of your recent experience with RTG. It is great to hear that you have rated our services and furniture so highly. Best Wishes, RTG.

Posted 4 years ago

“Straightforward and uncomplicated process, good service, prompt and scheduled delivery.”

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Posted 8 years ago

Thank you for taking the time to advise us of your experience with RTG. We are really pleased to hear that you rated our services so highly. Best Wishes, RTG.

Posted 4 years ago

“website clear and easy to use, all dimensions given, helpline/chat useful for answering questions, fast delivery”

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Posted 8 years ago

Thank you for taking the time to leave a glowing review for RTG. We always strive to deliver the best possible experience so it is wonderful to hear this. Best Wishes, RTG

Posted 4 years ago

“A good service with prompt delivery and once built the bed was sturdy construction with the quality matching the price paid”

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Posted 8 years ago

Thank you for leaving a review and sharing your experience with Room to Grow. Best Wishes, RTG.

Posted 4 years ago

“i was not informed about delivary timescales and constanly fobbed off by the customer service department. The product its self was excellant Quality”

Helpful Report

Posted 8 years ago

Thank you for your comments. We are sorry about the delay you experienced and we do appreciate this must have been disappointing for you. Unfortunately due to an extended production timescale the delivery team were unable to fulfil your order untill your goods were received. We are always looking at ways in which we can improve our services so we appreciate your comments. Best Wishes, RTG

Posted 4 years ago

“Very good service. Everything went smoothly. Perfectly arranged delivery. Thank You.”

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Posted 8 years ago

Thank you for leaving a review for RTG. It is great to hear about your experience and we hope to hear from you again in the future. Best Wishes, RTG.

Posted 4 years ago

“Would only deliver on a Tuesday, myself and husband both work Tuesday. No info on website about restricted delivery. Had to wait extra weeks for delivery as I had to arrange for someone to come up and sit in the house for delivery. Couple of parts of bed damaged just cosmetic but still annoying but had waited long enough for bed to be delivered and again would then have faced same issues with delivery only on a Tuesday. Otherwise happy with the bed itself.”

Helpful Report

Posted 8 years ago

Thank you for your comments. We are very sorry for the inconvenience you have experienced. Delays and product issues are unfortunately due to circumstances out of our control but we will pass on your feedback to the manufacturer. Your furniture should arrive in perfect condition so please do contact us if you'd like any replacement parts. Your feedback on this matter is much appreciated. Best Wishes, RTG.

Posted 4 years ago

“This bed looks very sturdy once put together. It looks nice and expensive. Yet, my husband, who is DIY say, took quite some time to put together so be warned!”

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Posted 8 years ago

Thank you for taking the time to leave a review for RTG. Your feedback is valuable to us. Best Wishes, RTG.

Posted 4 years ago

“Fantastic excellent one very happy grandson. The quality of this product superior and definitely value for money”

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Posted 8 years ago

“Excellent service arrived in 7 days delivery was said pm arrived at 5pm driver apologised for being late.”

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Posted 8 years ago

Thank you for leaving a review for Room to Grow and for rating us so highly. We really appreciate hearing from you. Best Wishes, RTG.

Posted 4 years ago

“Very good product”

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Posted 8 years ago

Thank you for rating Room to Grow and your Thuka Trendy 1 Shelf Bookcase. Best Wishes, RTG.

Posted 4 years ago

“Good quality bed and mattress that is the perfect fit for our 7 year olds bed. She's delighted and so are we.”

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Posted 8 years ago

“The bed is absolutely what it looks like on the website. The customer service people kept us up to date on delivery times and overall it was a great service.”

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Posted 8 years ago

Thank you for your comments and 5-star rating. It is great to hear from you. Best Wishes, RTG.

Posted 4 years ago

“The bed is very solid and looks lovely.My children love it. Delivery was very fast.”

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Posted 8 years ago

Thank you for sharing your experience with RTG. Best Wishes, RTG.

Posted 4 years ago

“Great bed, great service... all round happy...!”

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Posted 8 years ago

We love to receive reviews like this so thank you very much for taking the time to leave your comments about the service you received. Best Wishes, RTG.

Posted 4 years ago

“The service from Room to Grow was excellent - communication was exceptional. They were slightly let down by their delivery contractor (who took longer than the estimate), but Room to Grow successfully chased this on my behalf and kept me updated. The deducted star is only because delivery contractors did need to be chased, but I have no issues with Room to Grow - they were very helpful.”

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Posted 8 years ago

Thank you for leaving a review of our services. It is great to receive your comments. Best Wishes, RTG.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,443 reviews