Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,443 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

Room to Grow 5 star review on 14th December 2024

Sophie G

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith R

Anonymous

Anonymous // 01/01/2019

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“Very very helpful, nothing seemed too much trouble.”

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Posted 8 years ago

Thank you for taking the time to leave such a lovely review. We pride ourselves on customer satisfaction and quality of service so we really appreciate hearing about your experience with us. Best Wishes, RTG.

Posted 4 years ago

“The bed is nice but after weeks we still haven't received the cot and have not had an. Up date at all when ordering there was no mention the cot was out of stock or we would not have ordered it”

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Posted 8 years ago

Thank you for your comments. Unfortunately the manufacturer had not communicated to us that the item was out of stock hence the lack of communication and we are ever so sorry about that. As you are aware your furniture is on pre-order and I have just spoken to the delivery team who will be calling you this week to update you on the status of your order and discuss a delivery date. Best Wishes, RTG.

Posted 4 years ago

“Very good customer service, quick and easy delivery, plus the guy who installed our bed was very kind and good”

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Posted 8 years ago

Thank you for leaving such a kind review and advising us of the excellent service you received. Please do come back and visit us again. Best Wishes, RTG.

Posted 4 years ago

“Great product, bad service- it took 3 deliveries for me to get the product with me chasing it up. That said, now it's all finally arrived my daughter loves it and it looks really smart.”

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Posted 8 years ago

Thank you for your comments. We are very sorry for the apparent confusion and errors at the warehouse which resulted in you having several deliveries - we do expect better care to be taken. We are pleased that we were able to resolve this for you and that your daughter is delighted with her new bedroom furniture. Best Wishes, RTG.

Posted 4 years ago

“Easy, good communication, quick delivery.”

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Posted 8 years ago

Thank you for leaving a review for RTG. Your comments are valuable to us. Best Wishes, RTG.

Posted 4 years ago

“Sadly due to manufacturing issues our purchase was not smooth however the staff at Room to Grow seem very pleasant and despite having some issues we eventually got to a resolve”

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Posted 8 years ago

Thank you for leaving a review. We are very sorry for the inconvenience you have experienced and as you have indicated our team worked hard to resolve this for you with the manufacturer. Thank you for your feedback. Best Wishes, RTG.

Posted 4 years ago

“Really pleased with the bed. Delivery was on the day provided and well within the expected timescale we were given when we ordered. Brilliant quality, friendly delivery drivers and the bed was simple to construct.”

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Posted 8 years ago

Thank you for leaving a review for RTG. Your comments are appreciated and will be shared with the team. Thanks again and Best Wishes, RTG.

Posted 4 years ago

“My confirmation email originally went to my clutter but a quick call to a very lovely and helpful lady confirmed both my order and delivery date.”

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Posted 8 years ago

Thank you for sharing your experience with us and for leaving such a valued review. We're always happy to help. Best Wishes, RTG.

Posted 4 years ago

“Excellent communication and service. They told me when they were delivering the bunk beds, and did exactly that without any fuss- perfect.”

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Posted 8 years ago

Thank you for rating our services so highly. It is wonderful to receive your comments and I will be sure to share your feedback with the entire team. Best Wishes, RTG.

Posted 4 years ago

“The communication about when the delivery would arrive to my house was thorough and prompt. The driver arrived on time and the product is brilliant, great quality and stylish.”

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Posted 8 years ago

We love to hear about happy experiences so thank you for sharing your review. Best Wishes, RTG.

Posted 4 years ago

“Excellent service, would buy from them again”

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Posted 8 years ago

Thank you very much for your rating and positive comments. Please come back and see us again in the future. Best Wishes, RTG.

Posted 4 years ago

“Gg”

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Posted 8 years ago

Thank you for taking the time to rate our services so highly. We hope to hear from you again in the future. Best Wishes, RTG.

Posted 4 years ago

“Very good - called with a query about the product and it was quickly answered.”

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Posted 8 years ago

Thank you for taking the time to share your experience with us and for leaving such a valued review. Best Wishes, RTG

Posted 4 years ago

“Item was priced well, delivered quickly”

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Posted 8 years ago

Thank you for rating our services and for leaving your comments. Best Wishes, RTG.

Posted 4 years ago

“Easy to order, delivery prompt & given 12+ hours notice of delivery slot. Bed as described, easy to assemble. Looks great.”

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Posted 8 years ago

Thank you for taking the time to leave a review for RTG and telling us about your experience. We are delighted you rated our services so highly. Best Wishes, RTG.

Posted 4 years ago

“Delivery should have been 3-5 working days. Currently on day 10 and after chasing a couple of times i am promised delivery on day 11. I understand there can be delays in delivery, but communication is the key. And a pre-emptive call to manage my expectations would have been better. I don't think i would use room to grow again.”

Helpful Report

Posted 8 years ago

Thank you for your comments. We are ever so sorry for the delay in delivering your furniture but unfortunately due to a stock delay this has subsequently extended the delivery estimate. As you are aware you will receive delivery today. Sorry for the inconvenience caused. Kind Regards, RTG.

Posted 4 years ago

“Very friendly and happy to help customer services”

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Posted 8 years ago

Thank you for leaving a review of our services and your comments are very much appreciated. Best Wishes, RTG.

Posted 4 years ago

“Fast speedy delivery”

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Posted 8 years ago

Thank you for leaving a review for RTG. Your rating and comments are much appreciated. Best Wishes, RTG.

Posted 4 years ago

“Bed arrived quickly and the delivery company contacted me to inform me of the likely arrival time which was very helpful.”

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Posted 8 years ago

Thank you for your glowing review. We always aim to please so we are delighted to receive such a lovely review. Best Wishes, RTG.

Posted 4 years ago

“Fantastic bed for our little boy. Solid & great quality that is built to last!! Hubbie managed to put together in no time!! Very impressed.”

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Posted 8 years ago

Room to Grow is rated 4.3 based on 2,443 reviews