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Room to Grow Reviews

4.3 Rating 2,416 Reviews

83 %

of reviewers recommend Room to Grow

Company Reviews

Product Reviews

4.3

Based on 2,416 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Room to Grow 5 star review on 13th December 2021

Judith Richards

Room to Grow 5 star review on 13th December 2021

Judith Richards

Room to Grow 5 star review on 13th December 2021

Judith Richards

Room to Grow 5 star review on 20th October 2021

Sanda Petakovic

Room to Grow 4 star review on 20th October 2021

Room to Grow 5 star review on 4th October 2021

Farhana Chowdhury

Room to Grow 5 star review on 4th October 2021

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order and delivery excellent. The only 2 small things I'd say is its a little annoying all the adverts are "free delivery" but in fact I had to pay £30 delivery(!) because I live in Scotland. Surely a smaller delivery charge for everyone would be fairer. The other thing was the instructions were very hard to follow. It took us a whole day to build, but it is great quality and looks amazing and I'm sure my daughter will love it:)”

Posted 2 years ago

Hi Gill, Thank you for taking the time to leave your review. Unfortunately we have post code surcharges as stated on the website that we are unable to reduce. We are so pleased the product looks amazing and we hope your daughter will love it. Regards RTG

Posted 2 years ago

“good customer service, happy with product.”

Posted 2 years ago

Hello Maria, Thank you for taking the time to leave us a review. The customer service team will be so pleased. Best wishes RTG

Posted 2 years ago

“The boxes arrived looking quite battered, but the bed inside was absolutely fine. Customer services were very responsive on email.”

Room to Grow 4 star review on 27th July 2021

Posted 2 years ago

Hello Emma, Thank you for reviewing the Scallywag Single Bed with detachable Safety Rails - Lilac. We are very sorry the boxes were damaged but its great to hear there was no damage to the bed. I will be sure to let the customer service team know about your review. Best Wishes RTG

Posted 2 years ago

“Effective customer service with quick and very helpful responses and they really made sure that we had the best possible service even at their expense As we did have some issues with our furniture but they were still so helpful and understanding and was quick to rectify the issue without complaint.”

Posted 2 years ago

Hello Ruhena, Thank you so much for leaving us such a lovely review. The customer service team will be thrilled to ready this. We always aim to rectify any issues as quickly and conveniently as possible. Best wishes RTG

Posted 2 years ago

“Easy to assemble. Children absolutely love them. Great size. Only complaint I have is that they’re rather noisy when the children move- more than I would expect- but other than that they’re a hit in our house!”

Posted 2 years ago

Hello Sarah, Thank you so much for taking the time to leave us a review. We are so pleased that your children love the Jubilee Chunky Bunk Bed in Soft Grey. I would recommend checking all screws are appropriately tightened as when these are loose it can cause beds to be on the louder side. Best wishes RTG

Posted 2 years ago

“We loved the product, brilliant bunk bed for our two boys (aged 3 & 7). Delivery was organised and well communicated. However, the build time of the bed was completely unrealistic. It was suggested the bed would take 2.5 hours to build and it took almost 3 times as long! We would have liked this to have been more realistically communicated. However, we would use the website again - we bought a mattress shortly after that was delivered within 2 days.”

Posted 2 years ago

Hello, Tank you for leaving a review for us. We are so happy that you love and your two boys love the Tam Tam 5 Bunk Bed. We are sorry that you found assembly harder than anticipated we will look into this. Best wishes RTG

Posted 2 years ago

“Great quality product. Relatively easy to assemble. Sadly delivery was delayed and for this reason they do not get a 5 star rating.”

Posted 2 years ago

Hello Francisco, We are so happy that you are happy with the quality of the product and found it easy to assemble. We are very sorry about the delay in getting the order to you the last thing we want to do is cause any inconvenience. Thank you for taking the time to leave us a review. Best wishes RTG

Posted 2 years ago

“Bed got delayed but got a £25 voucher to spend with them for the inconvenience. Really nice bed, once we figured out the instructions. Took a good few hours to put together. Bought the stompa mid sleeper with desk.”

Posted 2 years ago

Dear Elizabeth, Thank you so much for taking the time to review the Bloc Midsleeper with Pull Out Desk. We are very sorry about the delays in getting the order to you. Its great to hear that you are happy with the bed now you have received it. Best wishes RTG

Posted 2 years ago

“Love the wardrobes however they took ages to come and one 2 of the panels were slightly damaged in transit. Also the top of the wardrobes aren't the best to build. Still really glad I got them though and they look amazing in my daughters room.”

Room to Grow 4 star review on 9th June 2021

Posted 2 years ago

Thank you very much for taking the time to review the Abode Wardrobes. We are so pleased that you like them. We are very sorry about them being damaged in transit. Please feel free to email us on Support@roomtogrow.co.uk to discuss this with our support team. Best wishes RTG

Posted 2 years ago

“The bed is great and my son loves it. Easy to put together,”

Posted 2 years ago

Dear Helen, Thank you so much for taking the time to leave us a review. we are so pleased that your son loves the Stompa CK Single Bed. Best wishes RTG

Posted 2 years ago

“The company phoned prior to delivery and were helpful.”

Posted 2 years ago

Thank you so much for taking the time to leave us a review we are so happy that you were satisfied with our service Best wishes RTG

Posted 2 years ago

“Good service, bed is great”

Posted 2 years ago

Thank you for taking the time to leave us a review! I'm so happy that you like the Jubilee Captain's Bed. Best wishes RTG

Posted 2 years ago

“A very solid piece of furniture, assembly instructions clear enough.”

Posted 2 years ago

“Delivered as promised, with good responsive customer care along the way.”

Posted 2 years ago

Thank you for taking the time to leave your review. Best wishes, RTG

Posted 2 years ago

“Great bed for my 3.5 year old. Easy to put together. Although we also had the rail to add but the bed instructions don't refer to that so we had to undo some of the bed to add that on.”

Posted 3 years ago

Thank you for your review and noted your comments on the instructions. The Bloc Starter Bed is perfect for little ones and as it forms the basis of the Bloc Sleep System it can grow with your child as they get older. Best wishes, RTG

Posted 3 years ago

“Happy with my order”

Posted 3 years ago

Thank you for your review of the Bloc White 2 Drawer Desk and Oxford Swivel Chair. Best wishes, RTG

Posted 3 years ago

“Great bed, daughter is v happy with it. A few steps of the instructions were harder to understand but otherwise great!”

Posted 3 years ago

We are pleased you are both happy with the Stompa UNO S 5 Highsleeper you have received. Best wishes, RTG

Posted 3 years ago

“Overall a lovely bed but disappointed that the finishing on some of the woodwork was of poor quality for a bed that wasn’t cheap! I have taken photos should you wish to see them.”

Posted 3 years ago

We are sorry to hear this, please can you send your pictures to the support team on support@roomtogrow.co.uk and they will look into this for you. Best wishes, RTG

Posted 3 years ago

“Good quality products but as they are specifically aimed at children and “first” beds a safety rail should come as an optional extra for all products.”

Posted 3 years ago

Thank you for your review. All comments and suggestions are always welcome. Best wishes, RTG

Posted 3 years ago

“The delivery on my order was extremely slow but I was very impressed with the communication I had with room to grow customer service, who always kept me updated of the deliveries. I ordered a trundle bed for my son to move into and there was a delay on the second mattress. It has now been delivered but due to the long delay we haven't moved my son into it yet as we are going on holiday in May and want to time the move from cot to bed for when he's going to be sleeping in it for a long period without the disruption of a few nights away, so I can't comment on the product quality yet. The customer service was very impressive and based on that I would recommend.”

Posted 3 years ago

Thank you for your comments on the service you received, the team always try to keep people updated on their orders if there are any changes. Best wishes, RTG

Posted 3 years ago

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Room to Grow is rated 4.3 based on 2,416 reviews