Room to Grow Reviews

Name: Room to Grow
Address: Merchants Quay, Ashley Lane, Shipley, West Yorkshire
Rating: 4.28

4.3 Rating 2,416 Reviews

83 %

of reviewers recommend Room to Grow

4.3

Based on 2,416 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Write Your review

Tell us how Room to Grow made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Room to Grow 5 star review on 13th December 2021

Judith Richards

Room to Grow 5 star review on 20th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A really comfy bed.”

Helpful Report

Posted 2 years ago

Thank you for taking time to leave a review, it is very much appreciated. Best wishes RTG

Posted 2 years ago

“Efficient service. Quick delivery”

Helpful Report

Posted 2 years ago

Thank you very much for leaving a review and we are so pleased you are happy with the service provided. Is there anything more we could have done or done better to achieve 5 stars? Best wishes RTG.

Posted 2 years ago

“Everything was good except assembly instructions. There was no clear instruction to determine correct screw size for various assembly points. Trial and error won the day”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave a review. We are really pleased you are happy with the City Metal single bed and service provided. I will ensure your comments regarding the assembly instructions are passed on the the correct team. Best wishes RTG.

Posted 2 years ago

“Service and delivery prompt and easy. Product good but mattress absolutely awful, I will need to buy a new one.”

Helpful Report

Posted 2 years ago

Thank you for taking time to leave a review. We are so pleased you are happy with your bed but sorry to hear you do not like the mattress. It is always personal preference for a mattress but we are disappointed we have not met your expectations. Apologies, RTG

Posted 2 years ago

“The bed looks to be good quality Only thing wrong was a piece missing now I’ve got to wait up to 10 days for a replacement as it’s coming from Denmark don’t know why just didn’t send me a new order as that was only 4 days delivery. But the problem was resolved quickly.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We are so sorry you were missing a part from your order. It is regretful that on rare occasions a part may be missing but please rest assured your replacement part is on its way. Best wishes RTG.

Posted 2 years ago

“The buying process and delivery of my mid-sleeper beds was nice and easy. Beds arrived sooner than expected too. Keenly priced compared to other sites, however free delivery should be offered as a £30 charge for the 'easily accessible' Central Scotland was tough to take. Would recommend overall...”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave a review. We are really pleased you are happy with the service you were provided but we are sincerely sorry you believe the delivery surcharge is not warranted. The surcharge is what we are charged, I'm afraid, but I will ensure this is fed back. Best wishes RTG.

Posted 2 years ago

“It looks like a good sturdy bed. It took two half days to put together, though. It would have helped to have the parts numbered and better explanations on how/ which way to assemble.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review, we will certainly look into the packaging and assembly to see what can be done. Best wishes RTG

Posted 2 years ago

“when they said it would be back in stock it did so delivery came within good time.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave feedback. We are pleased you were happy with the delivery experience. Best wishes RTG

Posted 2 years ago

“Good delivery time, average quality bed that took 10 hours to put together, partly due to mis sized pieces”

Helpful Report

Posted 2 years ago

Thank you for your comments. please can you advise on the parts that were incorrect? This is very unusual for a Tam Tam bed. Perhaps one of our fitters can contact you to discuss this?

Posted 2 years ago

“Good communication and a good range of beds. Delivery was slower then the 2-4 weeks stated.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review. We are sorry there was a delay on your delivery, we do try and meet the estimated delivery times but occasionally in busy periods we can get a slight delay. Please accept our sincere apologies.

Posted 2 years ago

“Unfortunately our bunk bed was delayed for several months and communication was only good when I chased it up myself. However the final product is excellent, well made, sturdy. Instructions were simple to follow though certain things like dowels etc were mislabelled (ie two different sizes listed but we got them all the same size) This wasnt too much of an issue though and overall the product is excellent.”

Helpful Report

Posted 2 years ago

Hello Kaitlyn. Our apologies that your order faced delays. Due to an increase in demand for natural products and factories over seas and ports still facing Covid restrictions we are experiencing some longer than usual wait times on certain ranges. It is great to hear you are happy with the product now it has been delivered we hope that it brings many happy nights sleep. Best wishes RTG

Posted 2 years ago

“The bed is great, very study and the sofa is very comfy. The instructions for assembly were awful though.”

Helpful Report

Posted 2 years ago

Thank you for reviewing the Hit 9 We are so pleased that you like the bed. It looks great all set up in the room. I will be sure to pass on the feed back around the assembly instructions. Best wishes RTG

Posted 2 years ago

“Good service, delivery driver was really helpful. Quite a long lead time (full 6 weeks) and a vague window for delivery (ie. RtoG appear as just a middle man placing the order with the manufacturer/supplier and also don't seem to handle the delivery) - result an email with a "you'll get this in 4-6 weeks", and when following up for more info at week 4 I just got a, "it should be delivered in the next 2 weeks".”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us a review. We are so pleased to hear that you had a good experience. We do use external delivery team which can mean we are unable to provide specific delivery times in advance of the delivery being booked. Best wishes RTG

Posted 2 years ago

“Bed delivered in good time wit good communication about date of delivery”

Helpful Report

Posted 2 years ago

Hello Frauke, Thank you for taking the time to leave us a review. We love to hear customer feedback. best wishes RTG

Posted 2 years ago

“Great colour, fantastically packed however, on the ladder side of the bed the peices of wood have massive gapes which makes the ladder wobble slightly. I’ve had to glue it together.”

Helpful Report

Posted 2 years ago

Thank you for leaving your review. I am sorry to hear you have a gap on the ladder. If you contact the support team on support@roomtogrow,co,uk they will resolve this issue for you. Regards RTG

Posted 2 years ago

“The beds are absolutely lovely but are so hard to assemble and the instructions aren’t good enough… hence 4 starts”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave your review on your Bloc Mid Sleeper with pull out desk. We are sorry you found the assembly instructions hard to follow but so please you and your children love the beds. Regards RTG

Posted 2 years ago

“Good website, quick delivery and competitively priced”

Helpful Report

Posted 2 years ago

Thank you for leaving your review for your purchase of your Solitaire Grey High sleeper. We are so please you had a positive experience shopping with Room to Grow. Regards RTG

Posted 2 years ago

“Great product, such good quality. It did take a while to put it together. But would definitely recommend. When our bed arrived the slats were missing but within half an hour of contacting them they’d arrived express delivery for the next day.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review of the Nordic High Sleeper 2. its fantastic to hear you would recommend this bed and you are so happy with the quality. I am sorry the slats where missing but am very pleased this was resolved within 24 hours. Regards RTG Regards RTG

Posted 2 years ago

“We bought the Noah & Eli cabin bed, which came with the chest of drawers and 4 cube unit. We chose it because we were able to add extra storage with a second 4 cube unit and also it didn’t have a built in desk which we didn’t need. Every other bed we looked at elsewhere had a desk but we wanted book space, toy space and clothes space. Got a desk separately. We were pleased with the finished product. It is made of solid wood, no cheap MDF type wood. I would have liked to see a second coat of paint on the chest of drawers as you can see through the paint too much. It’s not a major problem though and we still like the drawers. My daughter loves her new bed.”

Room to Grow 4 star review on 2nd September 2021

Helpful Report

Posted 2 years ago

Hello Helen, The bed looks fantastic in your daughters room. We hope she has many happy nights sleep in it. I am very sorry about the finish of the paint on the drawers. If you require any touch up paint please get in touch with us and we can have this sent out for you. Best wishes RTG

Posted 2 years ago

“Easy to assemble. Perfect bed for 3 year old and will get many years out of this.”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to leave a review on your Stompa CK Starter Bed. We are please you found this product easy to assemble and your child will enjoy this bed for many years.

Posted 2 years ago

Room to Grow is rated 4.3 based on 2,416 reviews