Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,905 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

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4.9

Based on 2,905 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“Very happy buyer of our first home thanks to the help of Robert Ellis and Beth on the sales progression team! Amy x”

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Posted 7 years ago

“With the house only selling within 4 working days one may be tempted to question the value Robert Ellis added to earn the fee. I am delighted to say that every penny was well earned. From the initial valuation, bespoking of ad design to my taste / requests, regular communication throughout - all spot on. Stand out points Didnt matter who I spoke to everyone knew the status of my property live and up to date (must have a great CRM and handover policy) Flex points and common sense applied throughout Always contactable Single point of contact who took the time to come and view the propertly even though she didnt have to. Human approach (real people dealing with real people) Big shout out to Holly Torr - switched on cookie. stay proactive HT Dan”

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Posted 7 years ago

“Altogether pleasant and professional experience.”

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Posted 7 years ago

“Robert Ellis Stapleford have just helped me complete on a house sale, and I am delighted with their service. Firstly, Nathan came out and gave me a valuation on the property, he was very polite and made me feel at ease straight away. He explained the process, fees and how the viewings would work in a very clear manner, so that I was in no doubt to what fee I would pay and what the service covered. The property was then promptly on the market within a couple of days. After accepting an offer of the asking price within the first week of marketing (with lots of viewings already lined up), I was then handed to Beth who would look after the sale process for me. Again, everything was explained clearly by her, whether it was via phone or email. Beth was great to deal with and has a very pleasant telephone manner. She kept me up to date on a regular basis, even when then wasn't much to report due to solicitors taking their time, she let me know that she had been chasing them for updates and to try and speed the process up if possible. Overall, I have to say this has been the easiest property transaction I have had and the staff at Robert Ellis have been excellent. I would highly recommend them!”

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Posted 7 years ago

“From start to finish, Claire and the team at the Stapleford office we’re absolutely brilliant and true professionals to the whole approach of selling our house. They provided a rapid sale and worked with us and our buyers to make the process as smooth as it could possibly be. Bottom line: they got the job done!”

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Posted 7 years ago

“I have dealt recently with Robert Ellis Stapleford as both buyer and seller. I have been very pleased with the professional support and efficient service I have received on both occasions. I would thoroughly recommend Debbie Marlow and Nathan Henshaw. I was kept up to date at all stages, my questions were answered promptly and the backup team in the office were second to none. Thanks.”

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Posted 7 years ago

“Big thanks to Jordan at Robert Ellis for arranging to fix the broken wall and thanks to Lee from Hale Maintenance for fixing it. Good job - appreciate it. It is now safer to access the meters and walk around property.”

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Posted 7 years ago

“The experience of moving from one County to another could have been problematic especially as we are OAPs & our first time renting .but we have had help all along the way from the staff at the Stapleford branch of Robert Ellis. Many thanks to you all !”

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Posted 7 years ago

“Beth has been amazing throughout the purchase of my first property. Always there at the end of an email or phone call to answer my queries. Can’t recommend her enough.”

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Posted 7 years ago

“We have nothing but praise for the support and advice that we have received from the staff at Long Eaton with our house purchase. In particular, we would like to thank Dawn Stokes and Karianne Kram, who have been both incredibly professional and genuinely interested making sure we were kept informed at all times. In addition, all the team members that we met were friendly and very helpful. Thanks Dawn!”

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Posted 7 years ago

“I am very pleased with the customer service at Robert Ellis. Abbie was fantastic at explaining the process and getting back to me via email and very helpful with any queries. Would recommend to anyone who is interested in getting a let they are very welcoming and friendly!”

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Posted 7 years ago

“We had a great welcome at the office and staff were very helpful and Joe who showed us the property was a great help and answered all our questions, will definitely deal with this company again”

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Posted 7 years ago

“The team was very cooperative, helpful in providing the information I requested about the property either in the viewing with Joe or with the paper work with Abbie.”

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Posted 7 years ago

“Thank you Joe for the viewing on Cliffgrove.”

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Posted 7 years ago

“Couldn't be more happy with the service we received from Robert Ellis, they made renting our house out a really easy process, thank you.”

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Posted 7 years ago

“Debbie did a great job through the purchase of our house, kept us informed along the way and on helped things progress quickly”

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Posted 7 years ago

“Once Melanie took over my sale, she was very helpful and kept me updated even when the sale took a long time.”

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Posted 7 years ago

“Joe was so kind to make a video for me to appreciate the property without having to be there. that was very helpful as I didn't have to travel all the way from Kent.”

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Posted 7 years ago

“I have experienced the worse customer service in my life from Robert Ellis. I have had various issues with my flat since I moved in, the estate agents can't seem to get hold of the landlord so have just given up so I am now living with broken windows and no oven!! Everytime I call Emily Payne who is suppose to be my point of contact she says she'll get back to me then never does. And if I speak to anyone else at the branch I just get told their computer isn't working so they can't help me. It is an absolute joke of a company!!! They do not care about their tenants whatsoever!! This is the second time I've had to seek advice from a lawyer at my own expense!”

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Posted 7 years ago

“My partner and I just bought our first home, and Rebekah was super helpful throughout the entire process. If we ever had any queries, she would address them as quickly as possible which helped make things go smoothly. Definitely worth the 5* rating.”

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Posted 7 years ago

Robert Ellis is rated 4.9 based on 2,905 reviews