Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,801 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,801 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“Communication was fantastic, kept us updated every step of the way. Everyone in the Beeston office was so friendly and helpful. Absolute pleasure to deal with.”

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Posted 6 years ago

“I found all the girls in the office at the Long Eaton Branch that helped us sell our mothers house extremely helpful caring and efficient nothing was too much trouble for them and my sister and I would like to thank them very much”

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Posted 6 years ago

“We were purchasing a property from you stapleford office, the service and helpfulness we received from all the staff was efficient and very polite. I must mention Beth who help to sort out our problems and my frustration very effectively always replying to me when I asked question and getting the job done. Thanks to you all.”

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Posted 6 years ago

“Personal service Genuine care and concern Instilled confidence We had a point of contact which was Helen and she was just brilliant at being personal and professional and felt she went the extra mile again and again.”

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Posted 6 years ago

“Very helpful and friendly. I can't thank Debbie marlow enough for all of her help along with the rest of the team. Excellent service, would definitely recommend.”

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Posted 6 years ago

“Efficient and kept up to date with progress. Agent pleasant to deal with”

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Posted 6 years ago

“Thank you to all the staff at Robert Ellis especially Sam and Tom who made the experience of selling my house pleasant and without complications. I would recommend them to anyone .”

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Posted 6 years ago

“Staff were incredibily friendly , and knowledgeable of the local area. Always very polite on the phone or when meeting in person. Offered helped and advise when asked , excellent service . Thank you”

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Posted 6 years ago

“Very efficient, got tenants after one week on the market. Abbie sorted everything effectively. Thanks”

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Posted 6 years ago

“Karianne Kram at Long Eaton has been dealing with the sale of our property and she’s been brilliant! Great communication and she’s been so helpful and understanding throughout. Thank you so much!”

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Posted 6 years ago

“Very good communication throughout and professional and understanding attitude through some difficult negotiations. Rebekah Bacon specifically made the process of selling my property much less stressful and I could always count on her to get back to me as quick as possible with an in-depth response. She is a real asset to the company.”

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Posted 6 years ago

“I was buying a house from someone who was using Robert Ellis to then buy their new house. Beth McGill at Stapleford was absolutely fantastic. Although I was not her client directly she made the whole process work by chasing everyone along the chain and also offering great advice to me and removing any stress I had due to other parts of the chain not working well, without her I would have pulled out of my sale and purchase. She went well beyond the call of duty, it has made me realise when I sell next time I will be using her and putting my house on the market with Robert Ellis. I hope her bosses know how good she is for the company.”

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Posted 6 years ago

“As a first time landlord Wendy and the team at Stapleford helped us through the process. They were patient with my endless questions and worries. The accompanied viewings were great as I talked about the house and Wendy sorted the rental side. I now have tenants so am very pleased.”

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Posted 6 years ago

“Really quick and timely responses, thanks so much for all your help Marie”

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Posted 6 years ago

“They were great from start to finish and were a very good estate agent would definitely recommend”

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Posted 6 years ago

“Robert Ellis (Stapleford - and especially Beth McGill) were superb from the initial valuation through to the day of sale. Without them, I would not have moved so quickly and efficiently. Involved in a chain with other Estate Agents who were; how can I say.......not as thorough to purely inept (no names here but needless to say, if you sell your house then always use Robert Ellis). Beth provided great service, always listened, always cared for you and not treated as a number, always had time for me and always delivered. She did more than her fair share in ensuring other solicitors, agents were acting as efficiently as her. I'm looking forward to not using Robert Ellis for the foreseeable future and having many happy years in my new home; that said I would recommend them to anyone thinking about selling. Thanks again, Stapleford team”

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Posted 6 years ago

“The team at Robert Ellis, headed by Mark Philpott along with Dawn and Claire, did an outstanding job in selling our property. They were patient and understanding and answered the numerous dumb questions we had along the way! First-class customer service and wouldn't hesitate to recommend them.”

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Posted 6 years ago

“Selling a property can be a very difficult process and selling what was my parents home for over 50 years was very emotional too . The staff at the Long Eaton branch have all be so understanding and helpful . A special mention is needed for Dawn Stokes , this lady has gone above and beyond just selling the property . She has supported and listened throughout the whole process , nothing has been to much trouble from daily updates to remaining calm when we lost the original buyer and the reassurance that we would find the right buyer and that every thing would be ok and made what was a very emotional time so much easier . I certainly would have no hesitation in recommending Robert Ellis”

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Posted 6 years ago

“Dawn Stokes in particular from Long Eaton branch helped me through a very difficult period where the Sale of the house fell through on a couple of occasions. I think partly because of her calm positive attitude and great communicational skills this helped me not to give up hope! And we got there eventually 😀”

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Posted 6 years ago

“We had a really great experience with Robert Ellis (Beeston); in particular Sam Broomhall's assistance in our move ensured the whole process happened very quickly. She was always there to answer our multiple questions, proactive in reaching out to us and a lovely person to be on the phone with! Couldn't rate more highly.”

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Posted 6 years ago

Robert Ellis is rated 4.9 based on 2,801 reviews