Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,800 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“I’ve just completed the sale of my late father’s house and wanted to provide feedback on an excellent service and experience. Firstly Nathan, from the Stapleford branch, helped with all the initial questions and concerns we had at such a upsetting time. Nathan started the process for us explaining everything clearly and honestly before passing the ball to Marie, from the Beeston branch. Marie took over and organised everything else ringing regularly with updates and viewing status. Throughout the process we were always kept informed of viewings and feedback. Nathan even recommended the conveyancing solicitor. This is the first house I’ve sold and has been incredibly slick, smooth and painless. Nathan estimated it would all be done before June so not a bad guess! Thank you to all at Robert Ellis. John”

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Posted 5 years ago

“Great service from a very dedicated staff always on hand for any problems that occur during selling or rental ,,,,,i should know i have been using them in both rental and sales for many years now !!!!!”

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Posted 5 years ago

“Just X/C with a fixed Completion date. I recommend Robert Ellis Estate Agents to sell your home. Customer Service is 100%. All the staff are fantastic. Debbie Marlow was chasing my sale from start to finish. She is amazing. It’s not often you get staff which actually care about the customers, like most Estate Agents being just a number to hit Branch Targets. The fees they have charged for selling our home they have well and truly earnt. Thank you so much to Debbie and the team”

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Posted 5 years ago

“Thank You everything. Very good agency, lovely people :) :) Tímea & Lehel”

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Posted 5 years ago

“We’ve just had a really good experience buying a house through Robert Ellis. Everything went smoothly and quickly. We dealt with Holly Torr throughout and she has been fantastic from start to finish! She has been on hand throughout if we had any questions and communicated with us really well with updates and information. Thanks so much for making this so straight forward and keeping us fully updated throughout!”

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Posted 5 years ago

“Natalie was great and very professional.”

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Posted 5 years ago

“Customer service at Robert Ellis is defiantly something they are proud of, always answers phones and emails quickly always happy to help and most importantly they always manage to solve any problems for me as a tenant. I would strongly recommend them not only did I found a lovely house for me it's also cheap and a lovely neighbourhood. If it wasn't for this agency I don't think I would've found the perfect house.”

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Posted 5 years ago

“Daniel let our house very quickly and professionally, advised and kept us informed throughout the process.”

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Posted 5 years ago

“So please I decided to purchase my first home through Robert Ellis Long Eaton, both Holly who dealt with the sale and Martin from The Mortgage Company made the whole experience a lot less stressful than I was expecting as a first time buyer. I recommended Robert Ellis Long Eaton to my dad as he was looking to sell his home and move, they've had nothing but great things to say about everything thus far.”

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Posted 5 years ago

“Had a house viewing with Joe from Robert Ellis, he couldn’t of been more polite and formal. Showed us round the property and explained what and where everything was. Hopefully view more properties with his guidance. Will definitely recommend!”

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Posted 5 years ago

“I was purchasing from Robert Ellis and they were always very helpful and friendly. Sam was the agent and always kept me updated on the phone and was very reliable for me as a first time buyer. Would thoroughly recommend!”

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Posted 5 years ago

“Excellent service from start to finish of the sale. Claire was always available to offer advice and kept me fuller informed throughout the marketing and subsequent sale jog the property.I highly recommend Robert Ellis Stapleford to sell your house they are professional, friendly and efficient.”

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Posted 5 years ago

“Our first move in 50+ years. From the first visit to assess our property for pricing, to the viewing by potential buyers we were guided through the process by Debbie Marlowe. Debbie was calm spoke with confidence and knowledge. Thank You Debbie, for enabling us to achieve our goal. We love our new home and the area in which we now live.”

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Posted 5 years ago

“Really professional approach to the client. We’re guided by Joe, really nice talk and help with all questions about house and documentation. I really recommend this agency.”

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Posted 5 years ago

“Dawn was extremely helpful when purchasing my property. She kept me well informed throughout the process and did her upmost to ensure the sale went through as efficiently as possible. Found them an extremely good estate agent to use. If I decide to sell, I will use Robert Ellis to market my property.”

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Posted 5 years ago

“If I could give lower I would. They refuse to help you look for houses which in my opinion is their whole job. They wont let you make an offer on a property if you haven't viewed it which is very difficult as I am relocating from another country and cant view properties at the drop of a hat. I have offered to send a friend of skype call but they dont want to help. unfortunately, they seem to have a lot of properties on their books, this may be bacuse they make no effort to help people find homes”

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Posted 5 years ago

Good Afternoon Mr Hampstead, I’m sorry to see that you haven’t received the experience form Robert Ellis we strive to provide. I understand you are looking for a rental property at the moment. It is standard practice to have all tenants view the property before making an application to make sure the property is suitable before incurring any costs. If you do have any further questions please contact me at neill.millward@robertellis.co.uk and I will be happy to help. Any problems/questions let me know!

Posted 5 years ago

“I viewed a property yesterday at Leafe Close in Chilwell by Joe. He was really helpful, pleasant and very professional. Highly recommend”

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Posted 5 years ago

“I recently dealt with the Stapleford Rentals Team, Wendy, Emily & Amy. They provided a professional service and they are a friendly and efficient team. They even helped with providing local firms for renovation work to the house. I would recommend them.”

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Posted 6 years ago

“Dawn Stokes is Amazing! She had been very helpful to me throughout the entire house purchasing experience. She was very prompt in replying to my emails and queries, updating me regularly with progress of work by the solicitors involved, even including my solicitors. And for a first time buyer like myself, she had at each stage explained to me what that entailed. She had chased up time and again with vendor and both solicitors to push the process quicker. She would always get back to me straight away with information on how far she was able to push things. What an amazing job she had done! One could not ask for more! Thanks very much Dawn! I did not find anything to complain or worry about in dealing with Dawn and Robert Ellis. Also thanks to both persons I met at the property during my first time viewing and prior to signing the contract and completion. They had all been very nice persons and helpful. Robert Ellis are fantastic estate agents, highly recommended!”

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Posted 6 years ago

“Many thanks to the team at Beeston lettings, Abby,Lorraine and Claire in particular, a very smooth no fuss letting. Answered all questions quickly and efficiently. Good service ...”

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Posted 6 years ago

Robert Ellis is rated 4.9 based on 2,800 reviews