River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how River Voyages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very helpful service from Erin who was very professional in her job.”

Helpful Report

Posted 9 years ago

“Your Domonic was a great help, he explained it very nicely and answered my questions with great clarity. He is a credit to your company and should be give a gigantic pay rise immediately!! Have a lovely evening - and thank you. Paul Groves.”

Helpful Report

Posted 9 years ago

“My holiday arrangements were handled efficiently in a courteous and friendly manner. Any questions I had were dealt with speedily and satisfactorily. Five star performance.”

Helpful Report

Posted 9 years ago

“Sue, was very helpful, friendly and professional”

Helpful Report

Posted 9 years ago

“We are disappointed that we still have not received any documentation. We booked last Friday. Patricia Wilson”

Helpful Report

Posted 9 years ago

Good Morning, Thank you for your review, I have checked your booking and noted that Dom Crockett has ordered your paperwork. Invoices can take up to 28 days to arrive after the booking has been made. Kind Regards Customer Relations Manager

Posted 9 years ago

“Every dealing/booking with River Voyages has been great so far . Michelle Clarke has been the agent I have dealt with mainly over the years and she has made it an enjoyable experience.”

Helpful Report

Posted 9 years ago

“Punctual, efficient help and advice to accommodate our requests, very satisfied thank you”

Helpful Report

Posted 9 years ago

“Excellent service”

Helpful Report

Posted 9 years ago

“Friendly, helpful and knowledgeable.”

Helpful Report

Posted 9 years ago

“Did not give information vital to me as it turned out before I booked the cruise”

Helpful Report

Posted 9 years ago

Dear Mrs Stevens, I have responded to your review. Please let me know if you need any further assistance. Kind Regards Lynsey Smith

Posted 9 years ago

“I preferred to correspond via e mail. This seemed to be a problem for your call centre and I was constantly asked unnecessary questions about preferences when I had stated these facts in the very first enquiry via your web site contact form.”

Helpful Report

Posted 9 years ago

Dear Mrs Kirkup, thank you for your feedback. I have added your request on to your booking. I am sorry for any inconvenience caused. Kind Regards, Michelle Payton

Posted 9 years ago

“We were offered a variety of options and feel comfortable with the cruise we have chosen.”

Helpful Report

Posted 9 years ago

“Very helpful throughout the procedure, every detail explained.”

Helpful Report

Posted 9 years ago

“Great service, we are in New Zealand booking a river cruise in France, great service and communication.”

Helpful Report

Posted 9 years ago

“Very pleased with the service, very helpful and informative.”

Helpful Report

Posted 9 years ago

“booked with confidence and looked after by your staff”

Helpful Report

Posted 9 years ago

“Actually enjoyed the experience, you made it easy very nice people to deal with . Thank you”

Helpful Report

Posted 9 years ago

“We dealt with Erin who was extremely efficient and friendly. She called when we emailed and always kept us informed on everything she was doing”

Helpful Report

Posted 9 years ago

“I found Katy Porter extremely helpful”

Helpful Report

Posted 9 years ago

“Came across this internet company by chance and have had good service from them. I sure will be using them again. RG Weymouth.”

Helpful Report

Posted 9 years ago

River Voyages is rated 4.8 based on 1,977 reviews