River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,979 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how River Voyages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helen went above and beyond to secure our cruise giving us all the benefits at an excellent price. We had a limited window in which we could go but she managed to achieve it and always so obliging”

Helpful Report

Posted 8 years ago

“Sorting out exactly what we wanted”

Helpful Report

Posted 8 years ago

“Erin the second agent I spoke to understood my requirements and was articulate and helpful.”

Helpful Report

Posted 8 years ago

“Easy to book and all questions answered”

Helpful Report

Posted 8 years ago

“Very helpful and good advice from the concierge allowed us to accommodate our 45th wedding anniversary.”

Helpful Report

Posted 8 years ago

“Very smooth booking from helpful concierge.”

Helpful Report

Posted 8 years ago

“Prompt response to my email helped me to match a cruise booked by American friends even when it was showing as 'sold out' on website. Even managed to get the exact class of cabin I wanted. Happy people all round. Thank you.”

Helpful Report

Posted 8 years ago

“Booking was very satisfactory. Since then I have sent emails to Sue Parker because I have received no further information. I need to know the flight times, and when you want the rest of the money. Surely there should be some documents to be sent to me.”

Helpful Report

Posted 8 years ago

“They answered all my questions which were many and came up with a suitable package”

Helpful Report

Posted 8 years ago

“Helen is lovely organising our river cruise especially because of my husband needing a scooter whilst away”

Helpful Report

Posted 8 years ago

“Thorough and courteous service. Made some movement to meet my price expectations”

Helpful Report

Posted 8 years ago

“Emma tried very hard to find exactly what we wanted.”

Helpful Report

Posted 8 years ago

“Excellent communication via email and telephone”

Helpful Report

Posted 8 years ago

“Good price and consultant Emma Gray is exceptional for giving good advise and comparing prices for other cruise liners”

Helpful Report

Posted 8 years ago

“Simon was most helpful and patient. I have been on many cruises but this was easily the least stressful to book. I would like a Celebrity Cruises brochure as I've never been with them before.”

Helpful Report

Posted 8 years ago

“I find the process of booking with River Voyages to be very easy. Cruise concierge Dominic Crockatt is very helpful in getting us the type of holiday we are looking for.”

Helpful Report

Posted 8 years ago

“I'm naturally happy”

Helpful Report

Posted 8 years ago

“Very pleasant chap on the phone, thorough and polite and made sure I understood fully before taking payment for my trip. I have not had the need to contact him again but I have his number should any queries arise”

Helpful Report

Posted 8 years ago

“I booked for a third time with emerald Who is part of river voyages and every time they have been so friendly and nothing a bother for them .”

Helpful Report

Posted 8 years ago

“Susan dealt with my difficult enquiry, quickly and efficiently and found us a river cruise we are very much looking forward to.”

Helpful Report

Posted 8 years ago

River Voyages is rated 4.8 based on 1,979 reviews