River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,983 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,983 reviews

Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our second booking in 24 hours with River Voyages as we were so impressed the first time. A different member of staff but equally efficient. Even suggested changing departure airport as it would save us a 3 hour transfer instead of a 30 minute transfer by changing departure airport.”

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Posted 8 years ago

“The service was exceptionally good, well informed on the holiday itself, very polite, helpful and courteous. We were so impressed we booked a second holiday with River Voyages the following day.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Very efficient, with plenty of knowledge regarding river cruising. No long wait on the telephone before being connected to an advisor.”

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Posted 8 years ago

“Dealing with a rep that understood our needs and who remembered us from last year.”

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Posted 8 years ago

“Very helpful”

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Posted 8 years ago

“My concierges were all very helpful and took time to listen to my needs and find me the trip that I wanted. They kept me informed throughout and I look forward to dealing with you again. June”

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Posted 8 years ago

“The booking was managed very efficiently by Erin”

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Posted 8 years ago

“Good Service from the concierge”

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Posted 9 years ago

“Never complained about MY problems, Always cheerful and forgiving. Ttwhoever it was must have been swearing under their breath at the bumbling of someone who had exceeded the 3 score and 10. Thank you very much and I apologise for my fumbles.”

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Posted 9 years ago

“Excellent service and advice from Sue, she gave us information that we just would not have been aware of if we'd booked independently. Documents arrived swiftly and a courtesy phone call to check that all was well a few days later was much appreciated. Amazing all round - thank you!”

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Posted 9 years ago

“Very helpful booking service”

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Posted 9 years ago

“good booking service very understanding an amenable”

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Posted 9 years ago

“Most helpful phone call with Natalie even though the cruise said fully booked online she found us a cabin that was available. -straight forward application forms online.”

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Posted 9 years ago

“They were able to find cruise that fitted my specification.”

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Posted 9 years ago

“I found Simon most helpful polite and helped me make the right choices when booking”

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Posted 9 years ago

“I found Simon most helpful polite and helped me make the right choices when booking”

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Posted 9 years ago

“Very helpful and patient lady on the phone”

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Posted 9 years ago

“caught today's Sundat Times advert but despite giving specific cruise (PARIS/PARIS 15/08/17) not an online deck/cabin plan and single/doubles cost to be seen - so gave up looking/booking.”

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Posted 9 years ago

Dear Sir, I am sorry to hear you could not find a price or deck plan for the river cruise you were interested in booking. If you give our dedicated sales team a call they will be able to give you an accurate quote on the cruise of your choice and discuss the cabin options available. Please call 08003162467. Kind regards Customer Relations Team River Voyages.

Posted 9 years ago

“fast and efficient service and courteous throughout”

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Posted 9 years ago

River Voyages is rated 4.8 based on 1,983 reviews