River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems very helpful and pleasant ,thank you.”

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Posted 8 years ago

“Don managed to get us a small discount and a little incentive to help us on our way.”

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Posted 8 years ago

“Made an enquiry by phone, Concierge Erin Madine phoned back will all the relevant information, the booking was made, easy and efficient with a nice friendly tone to the discussion.”

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Posted 8 years ago

“Efficient personable and knowledgeable service”

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Posted 8 years ago

“Excellent customer service when booking with Maura”

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Posted 8 years ago

“Nice pleasant person on the phone and helpful talked me through everthing”

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Posted 8 years ago

“Efficient and helpful staff to make booking simple and a pleasure.”

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Posted 8 years ago

“River Voyages have been absolutely excellent throughout and would highly recommend to others”

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Posted 8 years ago

“Very helpful, took time to find a holiday to satisfy our request.”

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Posted 8 years ago

“booking when fine, but was not told tour operator block books seat on plane so cannot check-in online and cannot select seats with extra legroom (willing to pay) my wife has problems with arthritis”

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Posted 8 years ago

“very helpful and pleasant no problems”

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Posted 8 years ago

“Very efficient and other hitches.”

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Posted 8 years ago

“Sue Thomas was extremely helpful and checked every detail before booking the trip. A very pleasant and helpful lady. We would book again with River Voyages”

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Posted 8 years ago

“The booking process was simple and straightforward. All my questions were answered to my satisfaction.”

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Posted 8 years ago

“I explained what I was after and asked several questions. Sue made contact with the tour company and came back with the options available. We were given a price which would fit in our budget and we booked later that afternoon our trip will start at the end of Sept. All questions were answered and Sue will keep chasing for the upgrade hotel at the end which she will keep us updated on. This will be the fourth trip we have booked with River Voyages. One river cruise and stay. One tour of India, one trip to the Caribbean and this last trip a tour of South Africa”

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Posted 8 years ago

“Everything was handled efficiently but friendly.”

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Posted 8 years ago

“The build up was great with very helpful advice from Sue Burton and Erin Madine. The price was fine and so off I went down the Duoro. Trouble was that the Cruise line was French and I was the only Brit on board - as I discovered on the coach from the airport to the boat. No one else spoke English! By mere luck there was a great group of English speaking Canadians on board who "adopted" me. Would have thought that Susan or Erin would have warned me. But luck held and the Cruise was great. Be careful to check nationality when booking!!”

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Posted 8 years ago

“staff very helpful.”

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Posted 8 years ago

“The agent could not do enough for me and also gave me the best price for the same cruise that was available from from other operators would definitely recommend this company”

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Posted 8 years ago

“Impressively comprehensive information and advice. Hope the holiday will match up to the agents efforts”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,977 reviews