River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have unanswered queries, although getting many acknowledgement emails, no answers to my questions after 8 days.”

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Posted 9 years ago

“Jill was a fantastic help.”

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Posted 9 years ago

“I was very pleased with the service. The ideal holiday was found for us in a few hours whereas I had spent days looking for something suitable. I will certainly use the company again in the future. All the information we needed to book was quickly supplied and followed up.”

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Posted 9 years ago

“Great service, we were very late booking but that was no problem for the River Voyages team. Well done all.”

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Posted 9 years ago

“Extremely helpful. Listened carefully to my requirements and telephoned back as arranged with a suggestion that perfectly fitted my needs.”

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Posted 9 years ago

“So far been impressed with the attention and help given by Donna in helping us decide on the booking Regards Bryan anderson”

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Posted 9 years ago

“Excellent and patient representative Sue Thomas who provide the cruise which we required, recommend the Company only hope that Avalon perform to the same exemplary level.”

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Posted 9 years ago

“We were delighted with the service that we received from Helen Conway and her colleagues. She did everything in her power to help us find exactly what we wanted at a much more reasonable price than was offered by other companies for the same cruise.”

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Posted 9 years ago

“Excellent very informative, efficient and helpful.”

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Posted 9 years ago

“Excellent service by Simon Collinge he was thorough and very professional and had a delightful telephone manner”

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Posted 9 years ago

“The service so far has been very good, Erin was very helpful and got back to me as arranged. There was a difference between the iterinaries on river voyages site compared to Emerald waterways when I booked my trip on the Dutch waterways, so best to check before booking.”

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Posted 9 years ago

“Excellent”

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Posted 9 years ago

“First time I have booked a River Cruise. Helen was extremely helpful. Talked me through the voyage, making suggestions regarding best cabin to choose. Sorted my flights giving me timings & length of flight , even booked my seats & checked with airline as to whether my carry on bag would be allowed. It was a very pleasant easy experience . Thank you”

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Posted 9 years ago

“Efficient friendly assistant who explained everything clearly. I subsequently phoned for advice re travel insurance, this again was handled well”

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Posted 9 years ago

“Very helpful. Gave the personal touch. Patient with our queries. Very satisfied.”

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Posted 9 years ago

“You were most helpful and explained everything in detail, With a lovely attitude many thanks”

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Posted 9 years ago

“Simon was just great and took endless trouble to go over all the details.”

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Posted 9 years ago

“Courteous and helpful, the only minus was that I was expected to know ( or find out ) if we needed visas, I thought we might have been advised.”

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Posted 9 years ago

“We are regular users of your service and in a way it would be wrong to single out one person as all of your cruise concierge team are so very helpful. Over the last few days we booked a river cruise with the help of Gillian Stark, Lauren Wood and Sue Thomas, who were all great. However, we want to especially commend Dom Crockatt for the time he gave to us, his attention to detail and his depth of knowledge - he truly made us feel that nothing was too much trouble in getting a great trip arranged for us. THANK YOU DOM.”

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Posted 9 years ago

“The whole team were excellent. My enquirers were dealt quickly and nothing was too much trouble for them. I have no fears in recommending this company. Mr S. Low.”

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Posted 9 years ago

River Voyages is rated 4.8 based on 1,977 reviews