River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,983 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,983 reviews

Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how River Voyages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was very satisfactory. Since then I have sent emails to Sue Parker because I have received no further information. I need to know the flight times, and when you want the rest of the money. Surely there should be some documents to be sent to me.”

Helpful Report

Posted 9 years ago

“They answered all my questions which were many and came up with a suitable package”

Helpful Report

Posted 9 years ago

“Helen is lovely organising our river cruise especially because of my husband needing a scooter whilst away”

Helpful Report

Posted 9 years ago

“Thorough and courteous service. Made some movement to meet my price expectations”

Helpful Report

Posted 9 years ago

“Susan dealt with my difficult enquiry, quickly and efficiently and found us a river cruise we are very much looking forward to.”

Helpful Report

Posted 9 years ago

“Could of been happier with a better deal”

Helpful Report

Posted 9 years ago

“Booking went very well. It was only later when I called River Voyages that I learned my booking had been with Cruise 118. This had not been mentioned on the phone when I had called the number given by the link on your page. I had not thought I was booking with an agent rather than direct. I think the agent should be obliged to tell you they are not River Voyages.”

Helpful Report

Posted 9 years ago

“Great reception and staff including Emma grey and Helen have been very helpful going the extra Mile Its is the first time we will be sailing with you and with it being my 70th Birthday on the 2nd of May I sincerely hope that the Cruise will be full of Good Memories It will be my wife's Brenda 65th Birthday on the 19th July and hope the Cruise will also be full of good memories Thank you to your team”

Helpful Report

Posted 9 years ago

“Excellent customer service when booking with Maura”

Helpful Report

Posted 9 years ago

“Very efficient and other hitches.”

Helpful Report

Posted 9 years ago

“Good experience - very personal attention to our needs - not "pushy" - would recommend.”

Helpful Report

Posted 9 years ago

“first time customer and looks to be well handled and knowledgeable about river cruises”

Helpful Report

Posted 9 years ago

“Concise, friendly, helpful and comprehensive”

Helpful Report

Posted 9 years ago

“Concierge knowledgeable or if she didn't know she made enquiries and re-contacted. Courteous and efficient.”

Helpful Report

Posted 9 years ago

“They were able to offer me a discounted rate compared to the tour operator”

Helpful Report

Posted 9 years ago

“Got me what I wanted at a reasonable price. Would have liked free transfer to Manchester airpor.”

Helpful Report

Posted 9 years ago

“The travel booking staff was very helpful, very pleasant and it was a good experience for me to book via the live staff rather than internet”

Helpful Report

Posted 9 years ago

“Simon Collinge is very attentive in looking after clients and prospective clients needs. He clearly identifies what the client is after and tailors the river trip to that standard. He is also very precise and clear about the river cruise packages which enables the client to make an informed choice. On the down side, I am somewhat surprised that River Voyages required full payment for the Russian river voyage we have just booked, four months prior to the trip. I question the ethics of such practice and would like to know why?”

Helpful Report

Posted 9 years ago

“Friendly telephone manner; applied discount shown on website and confirmed free wine offer.”

Helpful Report

Posted 9 years ago

“Helen was really helpful with our booking”

Helpful Report

Posted 9 years ago

River Voyages is rated 4.8 based on 1,983 reviews