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River Voyages Reviews

4.8 Rating 1,983 Reviews
97 %
of reviewers recommend River Voyages
Company Reviews Metrics Info
4.8
Based on 1,983 reviews
Customer Service
Communication Channels
Live Chat, Telephone
Read River Voyages Reviews
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Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Mr
Verified Buyer
“Courteous and helpful, the only minus was that I was expected to know ( or find out ) if we needed visas, I thought we might have been advised.”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“Difficult to get enough information without a brochure. Fairly easy to book but further information on flight times and transfers was not available.”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“Contact with the staff was really good, only issue is that we were told confirmation email would be received same or next day, 2 days later and so far not received.”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“Person we dealt with was pleasant and efficient.”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“Emma was very good helping with the booking. Only issue was that I received an e-mail just before booking that offered a £300 discount - unfortunately the system software had not been updated to take account of this.”
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Posted 10 years ago
Mr
Verified Buyer
“We contacted you twice and booked our holiday with no pressure only help and advice.”
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Posted 10 years ago
Mr
Verified Buyer
“Questions have been quickly answered very satisfactorily”
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Posted 10 years ago
Miss
Verified Buyer
“Sue, was very helpful, friendly and professional”
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Posted 10 years ago
Mrs
Verified Buyer
“Punctual, efficient help and advice to accommodate our requests, very satisfied thank you”
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Posted 10 years ago
Mr
Verified Buyer
“Friendly, helpful and knowledgeable.”
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Posted 10 years ago
Mrs
Verified Buyer
“Our cruise concierge was Ben Trinder we found him very helpful and courteous he even rang my husband back to clarify something.”
Helpful Report
Posted 10 years ago
Mrs
Verified Buyer
“Having booked a cruise on the Lady Anne for 5days on 24th Auguestand paid extra for the excursions I received a recent e-mail saying that if booking was done before the 29th February the excursion package was free. Why was this option not available to me?”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“We were initially interested in booking a river cruise, but in discussion were able to take advantage of a'package' put together on our behalf. All flights and transfers settled to our satisfaction.”
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Posted 10 years ago
Mr
Verified Buyer
“All fine”
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Posted 10 years ago
Mrs
Verified Buyer
“The first concierge we had was pretty useless quoting a fare three times that advertised and simply saying the one posted on line was a mistake. Emma however was excellent, finding alternatives and negotiating a deal on our behalf.”
Helpful Report
Posted 10 years ago
Mr
Verified Buyer
“I will tell you more after we have been on our holiday!”
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Posted 10 years ago
Mr
Verified Buyer
“Professional and courteous”
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Posted 10 years ago
Mr
Verified Buyer
“The staff were very helpful and informative. This is the first time I have used River Voyages and, hopefully, not the last.”
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Posted 10 years ago
Mr
Verified Buyer
“Thanks to cruise 118.com”
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Posted 10 years ago
Mrs
Verified Buyer
“Excellent service from everyone I spoke to in your concierge department, mad booking our holiday so much easier - thank you.”
Helpful Report
Posted 10 years ago
River Voyages is rated 4.8 based on 1,983 reviews
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