River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,979 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good help in finding a late booking and flight from Gillian Stark”

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Posted 8 years ago

“Straightforward booking process and good online information”

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Posted 8 years ago

“Very helpful”

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Posted 8 years ago

“Good Service from the concierge”

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Posted 8 years ago

“Never complained about MY problems, Always cheerful and forgiving. Ttwhoever it was must have been swearing under their breath at the bumbling of someone who had exceeded the 3 score and 10. Thank you very much and I apologise for my fumbles.”

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Posted 8 years ago

“They were able to find cruise that fitted my specification.”

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Posted 8 years ago

“Very helpful and patient lady on the phone”

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Posted 8 years ago

“fast and efficient service and courteous throughout”

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Posted 8 years ago

“Simon took time and trouble to explain all I needed to know”

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Posted 8 years ago

“Very helpful information, pleasantly delivered and efficiently actioned by "Cruise Concierge" Erin Madine. It was a pity that my first contact by phone after seeing a late special offer email said he could not assist and would get someone to phone me back. This did not occur until many hours afterwards by which time I had already concluded my arrangements through Erin.”

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Posted 8 years ago

“TheConcierge was able to answer all my questions and was very helpful in every way (so far)”

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Posted 8 years ago

“Gill, your booking agent, went the extra mile to find us a suitaBLE ITINERAY.”

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Posted 8 years ago

“Haven't done the cruise yet but very impressed with booking staff- couldn't have been more helpful! Thank you”

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Posted 8 years ago

“Erin the second agent I spoke to understood my requirements and was articulate and helpful.”

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Posted 8 years ago

“Booking was very satisfactory. Since then I have sent emails to Sue Parker because I have received no further information. I need to know the flight times, and when you want the rest of the money. Surely there should be some documents to be sent to me.”

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Posted 8 years ago

“They answered all my questions which were many and came up with a suitable package”

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Posted 8 years ago

“Helen is lovely organising our river cruise especially because of my husband needing a scooter whilst away”

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Posted 8 years ago

“Thorough and courteous service. Made some movement to meet my price expectations”

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Posted 8 years ago

“Susan dealt with my difficult enquiry, quickly and efficiently and found us a river cruise we are very much looking forward to.”

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Posted 8 years ago

“Could of been happier with a better deal”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,979 reviews