River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,983 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,983 reviews

Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“instant answers and help re booking”

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Posted 8 years ago

Thank you for the time taken to post this review, we are pleased to hear you were able to find your perfect holiday. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 8 years ago

“My questions answered and taken for action all in an efficient and cheerful manner”

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Posted 8 years ago

Thank you for taking the time to leave a review. I am pleased that all of your questions were answered in an efficient and cheerful manner. Thanks again for choosing River Voyages.

Posted 8 years ago

“I rang River Voyages regarding the confirmation of a holiday in July. Rachel was excellent at Nswering my questions. Her phonemanner was spot on too. I feel confident that the issues are sorted.”

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Posted 8 years ago

Thank you for your review Anne. I am so happy Rachel was able to assist and answer your questions. Our Cruise Concierge are always here to help with your booking, please do not hesitate to contact us. Thank you again for your booking.

Posted 8 years ago

“efficient, informative and helpful. Telephoned me and responded to emails.”

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Posted 8 years ago

Thank you for your review Miss Diane Toni Sorensen. I am so pleased we were able to assist with your booking. We aim to deliver exceptional as standard service to all our customers. Thanks again for your booking.

Posted 8 years ago

“Very helpful polite efficent staff”

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Posted 8 years ago

Thank you for your review Elaine Crawford. I am so pleased you have taken the time to comment on our River Voyage Concierge Team, who aim to be the most helpful and efficient Concierge's allowing you to enjoy your booking experience. Thanks again for your booking.

Posted 8 years ago

Thank you Elaine for your review. It's been a pleasure assisting you with your River Voyages holiday. Thank you again for your booking.

Posted 8 years ago

“Very helpful pleasant staff.”

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Posted 8 years ago

Thank you for your review Elaine Crawford. I am so pleased we were able to assist you with your booking. Thanks again for booking with River Voyages.

Posted 8 years ago

“Marcia was very helpful when I phoned about booking the river cruise. She made sure I understood everything and was able to answer all of my queries.”

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Posted 8 years ago

Thank you Isobel Ryan for leaving a review about the service you received from Marcia. I am so pleased that Marcia was able to answer your queries and made sure that you had a understanding, I do not expect anything less from Marcia. Thanks again for booking with River Voyages.

Posted 8 years ago

“Both Natalie and Rachel were very helpful,friendly and polite. We have not taken our cruise yet but so far the arrangements have been very smooth.”

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Posted 8 years ago

Thank you for taking the time to leave a review. I am so pleased that the service you received from Rachel & Natalie was helpful and friendly. I hope you have a wonderful time on your holiday. Thanks again for choosing River Voyages.

Posted 8 years ago

“Staff were efficient and friendly and dealt with my booking very well.”

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Posted 8 years ago

Thank you Lynda Vickery for your review, I am so pleased that the staff you dealt with were efficient and friendly. Thanks again for booking with River Voyages.

Posted 8 years ago

“Helen was very helpful and took a lot of time and trouble to find a holiday that suited us”

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Posted 8 years ago

Thank you for your review Sable, i am so pleased that Helen managed to find a suitable cruise for you. Nothing is too much trouble for Helen, and I know choosing a cruise can be difficult so I am glad Helen made this easy for you. Thanks again for choosing River Voyages. I hope you have a fantastic holiday.

Posted 8 years ago

“We are still yo go on our cruise but found river voyages helpful, pleasant and efficient. Confirmation was quick . Overall very good service .”

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Posted 8 years ago

Thank you Fiona M for your review. I am so pleased that you found dealing with our River Concierge helpful, pleasant and efficient. Thank you for booking with River Voyages, and I hope you have a fantastic holiday.

Posted 8 years ago

“Although we haven’t been on the holiday yet we were very satisfied with the service we had from the young man who handled our holiday arrangements so it’s so far so good let’s hope things continue that way.”

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Posted 8 years ago

Thank you so much for taking the time to leave a review. I am glad to hear you were satisfied with the service you received. I hope you have a wonderful time on your river cruise. Thanks for choosing to book with River Voyages.

Posted 8 years ago

“Everything booked, thank you. No adverse comments.”

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Posted 8 years ago

Thank you Mr Skinner for your review and also choosing River Voyages to book your cruise. I hope you have a fantastic time.

Posted 8 years ago

“Excellent response to any querries”

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Posted 8 years ago

Thank you for your review M Shah. I am so glad we were able to answer your queries. Thanks again for choosing to book with River Voyages. I hope you have a fantastic holiday.

Posted 8 years ago

“the lady who dealt with us was very helpful. looking forward to holiday”

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Posted 8 years ago

Thank you for leaving a review, I am so pleased that your experience with our concierge was a helpful one. I hope you enjoy your upcoming holiday. Thanks again for choosing River Voyages.

Posted 8 years ago

“River Voyages had the holiday I wanted at a price I was prepared to pay and the booking was completed without any problems. This is my first cruise with RV although I have been on many cruises previously. I will await the outcome of the holiday and post on TripAdvisor as I always do after the holiday. So far, so good.”

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Posted 8 years ago

Thank you so much for your review. I am so pleased you have chosen River Voyages to book your river cruise, i am sure you will have a wonderful time, and look forward to hearing how it all went upon your return.

Posted 8 years ago

“Susan Burton was an excellent Concierge and nothing was too much trouble for her.”

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Posted 8 years ago

Thank you so much for your lovely review about Susan Burton, she is one of our most knowledgeable and experienced River Concierge. Thanks for choosing River Voyages, and I hope you have a fantastic time on your holiday.

Posted 8 years ago

“Very efficient booking and got a good deal”

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Posted 8 years ago

“Confirmed everything when asked.”

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Posted 8 years ago

“Natalie called when promised and was very efficient this was my reason for booking with you”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,983 reviews