River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,976 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although we haven’t been on the holiday yet we were very satisfied with the service we had from the young man who handled our holiday arrangements so it’s so far so good let’s hope things continue that way.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review. I am glad to hear you were satisfied with the service you received. I hope you have a wonderful time on your river cruise. Thanks for choosing to book with River Voyages.

Posted 7 years ago

“Everything booked, thank you. No adverse comments.”

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Posted 7 years ago

Thank you Mr Skinner for your review and also choosing River Voyages to book your cruise. I hope you have a fantastic time.

Posted 7 years ago

“Excellent response to any querries”

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Posted 7 years ago

Thank you for your review M Shah. I am so glad we were able to answer your queries. Thanks again for choosing to book with River Voyages. I hope you have a fantastic holiday.

Posted 7 years ago

“the lady who dealt with us was very helpful. looking forward to holiday”

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Posted 7 years ago

Thank you for leaving a review, I am so pleased that your experience with our concierge was a helpful one. I hope you enjoy your upcoming holiday. Thanks again for choosing River Voyages.

Posted 7 years ago

“River Voyages had the holiday I wanted at a price I was prepared to pay and the booking was completed without any problems. This is my first cruise with RV although I have been on many cruises previously. I will await the outcome of the holiday and post on TripAdvisor as I always do after the holiday. So far, so good.”

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Posted 7 years ago

Thank you so much for your review. I am so pleased you have chosen River Voyages to book your river cruise, i am sure you will have a wonderful time, and look forward to hearing how it all went upon your return.

Posted 7 years ago

“Susan Burton was an excellent Concierge and nothing was too much trouble for her.”

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Posted 7 years ago

Thank you so much for your lovely review about Susan Burton, she is one of our most knowledgeable and experienced River Concierge. Thanks for choosing River Voyages, and I hope you have a fantastic time on your holiday.

Posted 7 years ago

“Very efficient booking and got a good deal”

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Posted 7 years ago

“Confirmed everything when asked.”

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Posted 7 years ago

“Natalie called when promised and was very efficient this was my reason for booking with you”

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Posted 7 years ago

“We were rather confused when we started to receive calls from different subsidiaries touting for our business but managed to resolve matters. Staff were very pleasant and efficient and our booking was completed in a very pleasant and efficient manner.”

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Posted 7 years ago

“Good website. prompt, informed and pleasant service on the telephone.”

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Posted 7 years ago

“A good price and you overcame and quickly corrected faults in the booking process.”

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Posted 7 years ago

“Staff member who dealt with my enquiry was friendly and helpful”

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Posted 7 years ago

“Our enquiry was dealt with promptly and efficiently although as we had to pay the full amount of our cruise immediately there was some confusion regarding payment by debit or credit card which cost us an unnecessary extra £85.”

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Posted 7 years ago

“speaking directly to a person was very helpful.”

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Posted 7 years ago

“Very good help in finding a late booking and flight from Gillian Stark”

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Posted 7 years ago

“Straightforward booking process and good online information”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“Good Service from the concierge”

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Posted 7 years ago

“Never complained about MY problems, Always cheerful and forgiving. Ttwhoever it was must have been swearing under their breath at the bumbling of someone who had exceeded the 3 score and 10. Thank you very much and I apologise for my fumbles.”

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Posted 7 years ago

River Voyages is rated 4.8 based on 1,976 reviews