River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,979 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We dealt with a young lady who answered the phone. We wanted to book a holiday for June 2016. She was very helpful and arranged everything for us. We much prefer to talk to someone when arranging our holidays.”

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Posted 10 years ago

“nice person to talk to very helpful able to answer all the questions i asked”

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Posted 10 years ago

“Dates on ATOL certificate were wrong. Hotel date in Prague was wrong. Was not offered gifts of £50 bar money on cruise or Magnum of champagne which were both in the brochure. I had to ask for them at a later date and then had to pay almost £30 as I was told this discount had been given me and I could not have both this and the offered gifts. Very disappointing. Other than the above, everything was good.”

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Posted 10 years ago

“it was easy and anthony was clear and helpful .Would be very happy to do it again”

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Posted 10 years ago

“Emma was excellant with all the details . She is very helpful & made me feel comfortable to book with out any hesitation . It was a good experience to book the Cruise .”

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Posted 10 years ago

“Very professional and obliging..Nothing too much trouble very efficient”

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Posted 10 years ago

“We were surprised that a detailed itinery for the direction of our cruise is not available. Other than that so far ok.”

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Posted 10 years ago

“We were looked after very well by Katharine Gedder who managed to find us a cruise for the dates we wanted and also where we wanted to go and the price was right.”

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Posted 10 years ago

“Was more than satisfied with my booking through River Voyages”

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Posted 10 years ago

“The person I spoke to over the phone was very helpful and friendly, and found me just the trip I was looking for.”

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Posted 10 years ago

“Hannah couldn't have been more helpful, she went to endless trouble to find the cruise that met our criteria. It was excellent service.”

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Posted 10 years ago

“Excellent service thankyou, communication spot-on, so far so good”

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Posted 10 years ago

“Very helpfull and personel service. Would recommend using them.”

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Posted 10 years ago

“Very helpful & efficient.”

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Posted 10 years ago

“Got differing information...so many people involved...phone calls, emails etc. Easy to get confused! But happy to book and looking forward to taking the cruise in September.”

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Posted 10 years ago

“I dealt with three different cruise concierges and they were all really helpful, knowledgeable and efficient.”

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Posted 10 years ago

“Emma was most helpful and efficient.”

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Posted 10 years ago

“I asked for a hard copy of the cruise and I was told a month ago that it would be sent but it still hasn't arrived”

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Posted 10 years ago

“Easy to book. Very helpful and informative.Spoke very clearly.”

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Posted 10 years ago

“Anthony Donovan was extremely good, having been to egypt himself he gave me a lot of useful information, excellent j goodsell”

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Posted 10 years ago

River Voyages is rated 4.8 based on 1,979 reviews