River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,983 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,983 reviews

Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had not tried River Cruises before and to be honest we were really 'flying a kite' but the service we received was tremendous, nothing was too much trouble and we are extremely grateful to all concerned for their efficiency and the feeling that we are special customers.”

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Posted 11 years ago

“Efficient, Friendly and very helpful”

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Posted 11 years ago

“Booked our holiday on the phone with Debbie, who couldn't have been more helpful, especially as we don't live in the UK. She made the whole process simple and quickly and efficiently dealt with all our questions. Hope the cruise is as good as the booking process!”

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Posted 11 years ago

“Excellent service, we will book again”

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Posted 11 years ago

“Donna persevered in getting the best deal from Avalon River Cruises. When Avalon came up with a slightly lower price she matched it.”

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Posted 11 years ago

“I was happy with all arrangements. HOWEVER, I am very confused about who I am dealing. with. PLEASE explain the differences; 1. Emerald Waterways 2. Scenic. 3. River Voyages. 4. Blue Water Holidays 5. The River Cruise Line I am under a deluge of offers and bumf. Help”

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Posted 11 years ago

“Very knowledgeable, easy to deal with and explain all aspects of holiday, looking forward to my forthcoming (1st) river cruise, competitive price, kept me informed and nice people.”

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Posted 11 years ago

“Very helpful and efficient service from Emma. She was friendly and professional. The pricing was competitive. A thoroughly good experience.”

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Posted 11 years ago

“Very efficient and competive on price”

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Posted 11 years ago

“Absolutely wonderful ,everything from the first minute to the last was spot on 10 out of 10”

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Posted 11 years ago

“Extremely helpful and friendly. even when I changed ship they were most understanding . pleasure to book with River Cruises.”

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Posted 11 years ago

“My thanks to Anythony who was very efficient in dealing with my enquiry and subsequent order. He was very efficient and my queries where readily answered and most understanding in dealing with my questions. I hope the crew are as courteous on my coming holiday voyage beginning 25th October.2015 Ronald Foster”

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Posted 11 years ago

“good price - seem efficient. not sure what to do with my discount vouchers”

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Posted 11 years ago

“Despite making a booking for well nigh £3k I am disappointed as I was told an email was being sent within a few minutes advising me of my booking and I would get Assistance at the airports and I would get a brochure within 3 days. After 3 days and nothing I phoned you and was told 'an oversight and the email would be sent and give thee brochure another 2 days. Yes I did have contact and then an email telling me last week that my brochure would be in 3 days. Nil again. A five ***** holiday I am beginning to wonder just what else is not up to standard????? I am angry and annoyed as I go next week and was needing the brochure so that I could see and read all about it....... Never had this problem with other companies......”

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Posted 11 years ago

“The first time we have used River Voyages to book a Cruise, and we were very impressed with the friendly, helpful and professional service we received. If the Cruise, when we take it in October, lives up to expectations we shall certainly use this Company for our next booking!”

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Posted 11 years ago

“Emma at cruise 180 was excellent and very reassuring. Thank you”

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Posted 11 years ago

“This is the first time I have used your services. This was a last minute holiday, so little choice of selection or availability. Your staff were patient and persistent in finding a cruise that suited us”

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Posted 11 years ago

“very helpful ,and knew what she was talking about, rang back promptly with info . very impressed”

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Posted 11 years ago

“Katy Porter was brilliant you should reward her as her manner is so professional & her knowledge is fabulous”

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Posted 11 years ago

“The issues I raised were fully dealt with and explained. I was given a 230am pick up time for a 600.am flight from Luton for Paris which I told the young lady Kathryn was out of the question. Within the minutes she got back to me with a 830am pick up time going from St Pancras on Eurostar for Paris a more civilised time . Kathryn your a star most impressive service.”

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Posted 11 years ago

River Voyages is rated 4.8 based on 1,983 reviews