River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hannah couldn't have been more helpful, she went to endless trouble to find the cruise that met our criteria. It was excellent service.”

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Posted 9 years ago

“Excellent service thankyou, communication spot-on, so far so good”

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Posted 9 years ago

“Very helpfull and personel service. Would recommend using them.”

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Posted 9 years ago

“Very helpful & efficient.”

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Posted 9 years ago

“Got differing information...so many people involved...phone calls, emails etc. Easy to get confused! But happy to book and looking forward to taking the cruise in September.”

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Posted 9 years ago

“I dealt with three different cruise concierges and they were all really helpful, knowledgeable and efficient.”

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Posted 9 years ago

“Emma was most helpful and efficient.”

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Posted 9 years ago

“I asked for a hard copy of the cruise and I was told a month ago that it would be sent but it still hasn't arrived”

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Posted 10 years ago

“Easy to book. Very helpful and informative.Spoke very clearly.”

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Posted 10 years ago

“Anthony Donovan was extremely good, having been to egypt himself he gave me a lot of useful information, excellent j goodsell”

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Posted 10 years ago

“Very polite lady advising ,booking only so no further comments at this stage”

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Posted 10 years ago

“Very efficient. Debbie put herself out to please.”

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Posted 10 years ago

“I was pleased with the person I booked through for my China trip, but then I had an email from yourselves with an attachment from Viking Cruises about a Chinese visa. When I rang your office I was told that you do not deal with this. After speaking with Viking they said as you are the agent then when I want to go ahead with the visa I have to pay you the fee then you pass if on to V iking who deal with the visa. It was not made very clear to me and I seemed to have the run around.”

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Posted 10 years ago

“Our inquiry was dealt with very efficiently and in a friendly manner. All our questions were answered on the first phone call and outstanding queries were answered the next day. The resulting booking of our River Cruise couldn't have been easier!”

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Posted 10 years ago

“Ben did everything he said he would do - always called back when he had promised to do so, did his utmost to explain everything. I wasn't 100% certain how the final figure was arrived at, or how it would have been any different if I'd gone to Emerald direct - perhaps that could be made clearer when getting the details. Overall, very happy - I just hope I don't see the same trip offered in the future at a big saving. I'd really be annoyed at that! Harold Mead”

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Posted 10 years ago

“We found the process of booking very efficient after some problems with availability we eventually found a cabin to suit our requirements and your agent was obviously doing his best”

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Posted 10 years ago

“We are tying to book trips and all inclusive but no one seems to answer the phone or return messages please help”

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Posted 10 years ago

“I spoke with DEBBIE SOUTH during the weekend. My booking was rather complicated due to health reasons, however DEBBIE was understanding and helpful and managed to get us a very good deal for our cruise. I will certainly use your company again . Thank you again Debbie. Hazel Adebogun”

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Posted 10 years ago

“Debbie was superb putting me at ease and answering all my questions comprehensively.”

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Posted 10 years ago

“Very pleasant lady Katherine took our our requirement,discussed them with us then went away to call the cruise company,came back quickly what service !!! Very pleased with the overall efficiency of the company.”

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Posted 10 years ago

River Voyages is rated 4.8 based on 1,977 reviews