River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cruise concierge, Sandie Collier, was most helpful, giving me advice as I have not been on a river cruise before. She was patient and informative and sent useful information about the excursions. This made the booking process relatively easy.”

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Posted 10 years ago

“As the river cruise was with The Royal Crown it was a holiday we had to have. The booking was easy and your representative took much trouble in arranging all we asked for. He managed to obtain a suite for us on the boat, and arranged for Business class on the flight. Excellent service.”

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Posted 10 years ago

“You are a bit in front of yourselves, as we haven`t been yet .We go at the end of April, many thanks .Jan Wilson. PSI have been forced to put you a rating,as you Review will not let me comment, without one.lets hope it will be correct.”

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Posted 10 years ago

“Yet to go on the cruise (July) but the choose and booking procedure has been painless and straightforward. Went on a sea cruise with their sister company (Sixstar Cruises) last year and the organisation & programme was faultless and the cruise delightful.”

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Posted 10 years ago

“Booking was quite easy and straightforward”

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Posted 10 years ago

“Not having been on a river cruise I asked for advise and this was given to me in a most pleasant and professional manner. I felt confident with your help so I booked a cruise. Thank you. Seth Thomas.”

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Posted 10 years ago

“Katy Porter arranged our trip on the Duoro River and she was extremely helpful in every way - and efficient!”

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Posted 10 years ago

“No problems”

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Posted 10 years ago

“Very pleased with all the help I have received with the booking of my holiday but fail to understand why I have to pay balance in April when we don't go on holiday until August this seems to be very wrong and bad practice for your firm and if this is so I will not be using you again.”

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Posted 10 years ago

“The lady who handled my booking(Hannah Grey)was very helpful and informative,she made the whole process completely painless. Well done and thank you. J.McCready”

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Posted 10 years ago

“Very helpful when we phoned to book the cruise”

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Posted 10 years ago

“Maura who did the booking was excellent nothing was to much trouble for her and rang me back a few times getting things sorted. Now we just have to wait 16months before our cruise starts.”

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Posted 10 years ago

“From the very start I found it was easy to book with River Voyages. The staff at the other end of the phone were so helpful. From time to time I have phoned up and they answered all my questions giving me plenty of information. Based on all this help I am looking forward to my holiday with River Voyages. Jane Hill+”

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Posted 10 years ago

“Staff friendly and helpful. Have travelled with Viking River Cruises before and looking forward to our holiday. Pat”

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Posted 10 years ago

“We was impressed with the booking procedure and the sales consultant answered all our questions.Where further information was requested , the information was obtained and forwarded to us promptly. Overall we was very impressed with your sales consultant Katy Porter Val & John Lewis”

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Posted 10 years ago

“Very easy and quick but everything was covered thoroughly and there was no problem about us being fussy about exactly what cabin we wanted.”

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Posted 10 years ago

“Everything was done efficiently and speedily. The staff were friendly, and could not be faulted.”

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Posted 10 years ago

“Telephone discussions were full, clear and detailed, given by a courteous and pleasant operator/representative. These were backed up by excellent documentation, clear and delivered promptly. A very good service so far.”

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Posted 10 years ago

“Basically very helpful and tried hard to meet my desires. Which eventually were met. Slightly irritated to discover a booking fee when ninvoiced”

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Posted 10 years ago

“Very pleased with Emma Gray who efficiently carried out our booking. In fact, we booked for 4 of us to the Rhine Cruise and she was able to persuade us to book a Danube cruise for my husband and myself. Now we are doing 2 river cruises this year.”

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Posted 10 years ago

River Voyages is rated 4.8 based on 1,977 reviews