River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a" newbie" at river cruising I found your staff courteous, informayive and very helpful. I amtravelling with a family friend who like me lost her spouse several years ago and therefore our requirements, which were rather different, were met with great skill. If the river cruisse is as good as the planning then we are on for the trip of a lifetime !! John Figg”

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Posted 8 years ago

“This was the first time I had made contact with River Voyages. I found Simon extremely helpful. He was very informative about the cruise and the boat. He kept in touch but was not "pushy" A very professional service.”

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Posted 8 years ago

“Sue Thomas was very helpful and considerate. All of our questions were clearly answered and explained in a cheerful and courteous way. All of our requests were dealt with in an attentive way - any alternatives were pointed out in a clear and concise manner. Sue Thomas also made us aware of possible of options and when asked gladly gave us the benefit of her knowledge and experience - making choosing much easier. We will use Sue Thomas again. A.W. WADE.”

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Posted 8 years ago

“Erin has been very helpful in helping us to choose the cruise to suit us.”

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Posted 8 years ago

“It seemed that a couple of the river cruises for single travellers were not available (without doubling the cost) so I was disappointed to see them listed on the Single Offers webpage. However, Sue Thomas was very patient and very informative (as it will be my first river cruise. I have only used large cruisers up until now) about the river cruises that I was looking at and I am now looking forward to trying that sort of holiday in October (hoping it's not too cold!!) which I have now booked.”

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Posted 8 years ago

“Concierge knowledgeable or if she didn't know she made enquiries and re-contacted. Courteous and efficient.”

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Posted 8 years ago

“Simon Collinge went out of his way to ensure that we got exactly the cruise to fit our requirements.Extremely commendable!”

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Posted 8 years ago

“They were able to offer me a discounted rate compared to the tour operator”

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Posted 8 years ago

“Susan was very helpful, answered all my questions and enabled me to compare various cabins and cruises. I am really looking forward to our trip later this year. Many thanks”

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Posted 8 years ago

“A young lady called Emma Gray helped to find us a perfect short cruise to celebrate my husbands' 80th birthday.From Honfleur to Paris which was great as we live in Normandy so very easy for us to get to Honfleur to meet the boat and not too long away as we have to pay to kennel our 2 dogs as well.So thankyou very much for the very friendly and helpful advice from Emma.Will definitely be looking to travel again later in this year. Regards Diane Bishop”

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Posted 8 years ago

“I was able to book a cruise with complete confidence that Helen new what I wanted and would book it for me and get it right. It is fantastic to speak to someone who knows all about cruises and destinations. I wouldn't book with anyone else.”

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Posted 8 years ago

“Easy to speak to a knowledgeable and helpful agent.”

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Posted 8 years ago

“Simon, the professional but friendly advisor, could not have been more helpful. He went into great detail about our river cruise - no stone was left unturned. I have not used River Voyages before but will again if everything goes to plan!”

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Posted 8 years ago

“Gill the concierge went out of her way to find us a voyage suitable for our needs and timetable at a very good price”

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Posted 8 years ago

“I have spoken on three occasions to your office (with different questions), on each occasion I have found the staff extremely helpful, courteous and able to answer my queries.”

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Posted 8 years ago

“made the booking I wanted”

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Posted 8 years ago

“Your representative Erin was excellent so helpful,we are looking forward to are trip with scenic Azure”

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Posted 8 years ago

“Answered all our questions and requests clearly”

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Posted 8 years ago

“Helen Conway made us very happy! She did a great job of making some pretty complicated arrangements for us. She was easy to get in touch with and is very knowledgeable about river cruises, flight arrangements and getting us to and from airports. It would have been very difficult for us to arrange everything. Thank you so much,Helen.”

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Posted 8 years ago

“personal attention”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,977 reviews