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Rimmers Music Reviews

4.8 Rating 4,264 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,264 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
Rimmers Music 5 star review on 17th February 2025
Matthew
159
Anonymous
Anonymous  // 01/01/2019
The guitar turned up in very good time and the packaging was very sturdy...as for the instrument, I am still trying it out with various tunings. In conventional Guitar tuning it is a little floppy with the supplied strings but have tried it a third up and a fifth up and it sounds beautiful...early days yet but I love it so far...
Helpful Report
Posted 9 years ago
good service as usual
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Posted 9 years ago
I purchased a Barned and Mullins mandolin by mail which came faulty (serious fretwork problem - thumbs down to B&M for selling a £250 instrument that proved UNPLAYABLE). Rimmers should have tested the mando before dispatching. However, I took it to Rimmers local branch in Liverpool and I was VERY VERY courteously served by tje manager, mr Paul, and his team (Lee, Sam and guitartech John). Upon seeing that the mando had to be sent back, they offered tje option for an exchange in another product, so I swapped it for a Fender Villager 12-string guitar and am very satisfied now. Will definitely visit Rimmers Liverpool mpre often, but will think twice before ordering by mail.
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Posted 9 years ago
I can't be more satisfied with my bew Kawai ES100! The delivery has been quick, and I haven't been able to find what Rimmers offers to a better price. Thank you so much!
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Posted 9 years ago
The website was easy to use, and the delivery time was good and the book arrived securely and in good condition.
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Posted 9 years ago
This midi/Bluetooth adapter is brilliant. I am using it with my Clavinove 405 piano. First efforts are with the Yamaha Mobile Sequencer software but I intend to use it more with Cubasis, which has now been updated to handle this device. I think it is a shame that it only seems to work with a limited range of gear. If you are thinking of buying one of these, check Yamaha's list of compatible gear and apps before you order. PS for my purposes the latency seems to be so low that it does not matter. But then I am not a good player at all!
Helpful Report
Posted 9 years ago
I had limited amount of money and what I really wanted was way out of my price range. I did a little research on line to see what was the better option for the money I had and then checked online retailers for best price. Rimmers came in £30 cheaper than closer competitor and they had the better option re: bundle offers, so I got more for my money. The delivery was the day after ordering, as advertised, so no complaints there. My only gripe, which I contacted the store about, was that the dust cover included was rather naff and not as advertised as being included. I wasn't overly impressed by their reply either. It was basically a "that's all we had in stock, sorry". Apart from that I was quite satisfied with the service and if price is right I'd use again. I went elsewhere for the sustain pedal as it was almost £10 more expensive.
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Posted 9 years ago
A quick efficient and polite service,very pleased with the overall service,with a wide range of musical instruments and accessories.
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Posted 9 years ago
Excellent value for the bundle. After several failed delivery dates it finally arrived on the third date, so quite delayed from the original time I was expecting it. However, the piano itself is fantastic and well worth the money, (and the delay). Really pleased, and it is outstanding value over the alternative of purchasing a traditional upright acoustic piano. It has a sleek, contemporary look, and doesn't take up nearly as much room as the old piano.
Helpful Report
Posted 9 years ago
Great value for money bundle. Was not clear when ordering that Next Day Delivery meant the day after dispatch, not after ordering. But turned up 3 days after order, so still pretty speedy. Only complaints would be that the underside of the piano stool was moldy (bit worrying that keyboard may have been kept in similarly damp conditions), and that there were no instructions to put the keyboard stand together and these are not available online!
Helpful Report
Posted 9 years ago
Web site gave impression that stock was available with 24hr delivery. Competitors sites said things like low stock or stock expected or one in stock. This was the reason I selected Rimmers as price was the same. It was only after payment I discovered 24hr delivery was not an option. However four days later it arrived and was all it had been advertised as.
Helpful Report
Posted 9 years ago
Price for the keyboard package was the best by far. Order wax easy to put through. Received a call to check it was correct I wanted a different delivery address to billing address. Received email advising of delivery and me arrangements to be in however morning of delivery further email ftom carrier to say delivery was delayed as they'd nit received order from Rimmers. Changed plans for following after j had another email to say it wiuld be delivered but phoned Rimmers to confirm it would actually arrive only yo be told there were out of stock and I wouldn't revive it until the following Tuesday or Wednesday. Shocked therefore for it to be delivered on the Friday before and only thanks to luck my Dad was there to receive. Saturday morning saw the cover arrive by Royal Mail, presumably it had been forgotten off original order. Would recommend Rimmers and would hope my delivery issues were a one off not the norm.
Helpful Report
Posted 9 years ago
Although pleased with the service and the price, I was disappointed to find that the strings on my newly purchased Vintage Synergy VR6 were corroded and flat sounding. They had to be replaced before any decent tunes could be produced! This has taken the shine off what would have been a 5 star experience. Even so, compared with other outlets, Rimmer Music are a good outfit and I would use them again.
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Posted 9 years ago
I was very pleased with the item I purchased but it did take a little longer than I thought to get to me but overall I was very pleased.
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Posted 9 years ago
EXCELLENT SERVICE AND VERY COMPETITVE PRICE. NEXT DAY DELIVERY AS STANDARD
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Posted 9 years ago
Excellent product - delivery later than first indicated. Well packed and order complete
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Posted 9 years ago
Unfortunately the item I had bought turned out to be out of stock, so I cancelled and went elsewhere. A shame because Rimmers were helpful and courteous throughout, and I would not hesitate to use them in the future.
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Posted 9 years ago
After an initial hiccup with stock levels affecting my order, which was wasn't immediately communicated, the situation was quickly retrieved and I had my order just afew days later than expected, overall a good experience!
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Posted 9 years ago
I found the website really easy to use and quickly found what I was looking for. My goods were delivered promptly and on time and in excellent condition. I will certainly use this company again when I need anything else in this area.
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Posted 9 years ago
delivered as notified would use again
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Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,264 reviews