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Rimmers Music Reviews

4.8 Rating 4,264 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,264 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
Rimmers Music 5 star review on 17th February 2025
Matthew
159
Anonymous
Anonymous  // 01/01/2019
Excellent service, fast delivery. The guitar itself is excellent and plays great. The only downside is that on the free set up the saddle has been taken to low, so this might be an issue for future adjustments. However this guitar does sound and play great. Such a bargain and a giant of guitars twice the price.
Helpful Report
Posted 8 years ago
I ordered a Hofner gigbag, it turns out there wasn't stock available which whilst rather frustrating was understandable in the crazy age of online retailing and I was notified and refunded very quickly with a personal email. Not ideal but I do appreciate the world isn't perfect and being kept informed made it really no problem.
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Posted 8 years ago
Service good ..... entering review ffing nightmare
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Posted 8 years ago
It would be 5 stars if not due to the following issue. The guitar arrived on time, however upon checking it I found a black mark on the front case, probably manufacturing defect in the painting process, also the quality of me seem a bit harsh, there are some minor marks in the joints where the white glue is visible. It's a budget guitar, but still you expect a decent finish from a Spanish made. The sound for this price is very good. Despite of the mark my daughter loves it.
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Posted 8 years ago
A slight delay on my order due to courier problems, but good communication with the guys at Rimmers, good service
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Posted 8 years ago
Product (Casio Keyboard) was well priced. You indicated delivery on the Monday after I ordered on the previous Thursday. Instead you tried to deliver the next day (Friday) which would have been ultra efficient had I been in. It was finally delivered on the following Tuesday. It was not clear that the keyboard as sold did not include a mains adaptor. This has subsequently been purchased from another company who offered a considerably better price.
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Posted 8 years ago
The online order was very quick and very easy. Dispatch was incredibly quick and I received my item next day. I made this order after going in store and not quite getting the deal I wanted, hence good, not very good.
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Posted 8 years ago
They were able to supply the item I wanted
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Posted 8 years ago
Very good service from Rimmers Music. Only issue was a slight problem in that tracking information was not passed on. However the item arrived safely and within the specified timescale. The item itself was a very good price and is of high quality - much better than another make which was purchased elsewhere recently. I will certainly use Rimmers Music again.
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Posted 8 years ago
great service ,very fast delivery thanks
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Posted 8 years ago
Fast and efficient delivery
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Posted 8 years ago
Great communication products delivered promptly only slight issue was the boxes were delivered with no outer covers or wrapping and this was a surprise for our daughters birthday ( which we did point out) it nearly ruined the surprise apart from that all good daughter loves her digital piano.
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Posted 8 years ago
The instrument and accompanying bundle were excellent and good value for money, when they arrived. We waited longer than expected for the dispatch of goods but the reason for this was explained with courtesy. We were disappointed that the delivery tracking system only gave the information that 'the goods would be delivered between 8.30am and 6pm' - which for a working mother was no help whatsoever! The reason given for this by TNT was that only Standard Express Delivery had been booked so they were unable to give a real-time estimate.
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Posted 8 years ago
Swift delivery, almost confused by the package coming in a box of an another product but well done for recycling :) Already used the bag for an outdoor festival and it was fine! Nice one!
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Posted 8 years ago
I wiil be back
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Posted 8 years ago
would have preferred a quicker delivery but satisfied by product.
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Posted 8 years ago
I'm impressed with the G and l asat classic. It's a shame that there aren't more dealers out there in the uk for G and L as they deserve more recognition. The set-up was more or less ok (just a few tweaks needed), the gloss maple neck has a nice feel to it with a 9 inch radius, the tuning is solid, the mfd pick-ups are really meaty (but with just minor adjustments of the tone and volume you can take some of the edge off). For the price it's at it is a bargain, and if it came to a choice between the asat classic and a tele, then the G and L wins hands down for me. Cheers rimmers music.
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Posted 8 years ago
Ordering on site was easy. Text notifications throughout to confirm order delivery day, then subsequently the hour. There's a few things that might be useful to know in advance of ordering - the item is generally sent out in the box the product sits in, this may or may not be an issue for you. Secondly, the courier they use, do not deliver to a neighbour unless you specify this directly with the courier. If you are effected by the school run, the courier unfortunately can't offer slots to avoid it - only 0730-12noon or a full day delivery. I ended up having to go to the depot to collect due to not knowing it wouldn't be delivered to my neighbour - hopefully this information will help when placing an order.
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Posted 8 years ago
Excellent service from Rimmers, kept me well informed. Very pleased with my guitar, only lose a star because it ilhas clearly been used in the shop and had dirty strings. Would have been a nice touch to put new strings on but it is set up well. Overall pleased.
Rimmers Music 4 star review on 9th July 2016
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Posted 8 years ago
wouldve liked a bit more updates on delivery schedule ect, but tbh it didnt matter too much. fantastic product, fantastic value for money, would definitely purchase from here again if its called for!
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Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,264 reviews