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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
Rimmers Music 5 star review on 17th February 2025
Matthew
159
Anonymous
Anonymous  // 01/01/2019
Overall a good experiance. Had an issue with the tracking number that was supllied, but a quick call soon clarified that.
Helpful Report
Posted 9 years ago
Good service. Would have been 5 stars except the delivery came in the standard box which I didnt expect and my daughter may have realised what she was getting for Christmas!!
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Posted 9 years ago
First it was stated that I would receive my piano next day but this was actually 4 days. Not a big issue. Tracking was easy and very happy with my piano when it arrived. Great prices too.
Helpful Report
Posted 9 years ago
The case is good and Rimmer's service is very good. The only fly in the ointment being UPS, the carrier they used. I ended up trying to find a shop in an area I don't know, that shop being the one used as a pick-up point. Still, Rimmer's can't control the service supplied by UPS can they.
Helpful Report
Posted 9 years ago
Arrived quickly and was competitively priced.
Helpful Report
Posted 9 years ago
Firstly let me say that the price of the guitar I purchased was £10 cheaper than everywhere else, which is a plus, also they offered a free guitar stand, free case for the guitar and a free voucher worth £45 for a set-up on the guitar. for a first time buyer this would be brilliant. But as I personally have no use for a guitar stand ( I have three spare), nor the case as its to be used as a studio guitar, also the set-up voucher only applies if you take your guitar to them for a set up, I live at the opposite end of the country, so taking a guitar to them wouldn't be cost effective. So most of the offers were useless to me. I ordered this guitar between Xmas and New year, they told me that it would be next day delivery ( which it was ) but no confirmation was given until the day of delivery, this was excusable for the time of year. I mentioned this to their on-line expert when purchasing, but he didn't seem interested in doing any deals. Overall at the end of the day a good experience, the price was right and I certainly would use them again. If they had confirmed the delivery date without having to chase them up, they would have received a "Very Good" recommendation.
Helpful Report
Posted 9 years ago
Prompt delivery thanks, though the delivery company never left a note to say where they left it. Found the item 2 days later up my close. Having said that happy with item. Iain
Helpful Report
Posted 9 years ago
Thank you good price and communication only small detail was I thought the guitar strap had Yamaha logo on it but no big deal. Thanks again
Helpful Report
Posted 9 years ago
Excellent product. arrived in good time considering it was Christmas
Helpful Report
Posted 9 years ago
i was surprised to rung up and told that whilel the product (a music stand light) I had ordered was out of stock there was a near identical one with a different brand available if I wanted it. I call that good service. It duly arrived and is working well
Helpful Report
Posted 9 years ago
Ordered a metronome. Arrived very quickly and v pleased with service. Haven't tried it yet so hopefully works!
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Posted 9 years ago
I would like information regarding how to connect my IPad to Yamaha P115 please .....I could not find any Yamaha P115 apps in my Apple apps store, why ?? Please help !!!! Thanks. Mr Siawkan Woo.
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Posted 9 years ago
Very easy to deal onnline with, good service
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Posted 9 years ago
Longer delivery than anticipated , had to ring a couple of times to see what was happening , that said the tambourine is the nicest one I have ever seen , thankyou
Helpful Report
Posted 9 years ago
Have not opened packages ax present for my son for Christmas. The add did say next datpy delivery, which it was not but it did not matter as we ordered a few weeks ago. Looking forward to getting it up and running!
Helpful Report
Posted 9 years ago
Excellent value. Slight delay to delivery, but would recommend.
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Posted 9 years ago
Received good advice on selecting suitable piano. Happy with cusotmer service.
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Posted 9 years ago
Good service, would recommend to a friend and use again. An email to confirm order has been despatched would be useful.
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Posted 9 years ago
The only concern is the Stag X frame supplied as part of the deal to support the keyboard does not appear to fit the keyboard properly.
Helpful Report
Posted 9 years ago
Having had a bad experience with buying musical instruments online (2 guitars returned to other companies) I was wary of trying again, but the Rimmers staff were very helpful and called me to discuss my online query. The delivery was prompt and my daughter is very happy with her 3/4 guitar (and so is her guitar teacher - she wants to recommend you to other parents)!! The only negative was that I was told the guitar would be set up and tuned before delivery so it would be ready to go, but it wasn't. Other than that very good value and service.
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews