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Rimmers Music Reviews

4.8 Rating 4,264 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,264 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
Rimmers Music 5 star review on 17th February 2025
Matthew
159
Anonymous
Anonymous  // 01/01/2019
Item received as advertised.
Helpful Report
Posted 9 years ago
Fantastic service and quick despatch from Rimmers. The piano is great and is working well, despite the courier dropping it on the driveway. No complaints at all about rimmers who have been great with aftersales. TNT couriers unfortunately were not up to the same standard however. They delivered piano and stool separately and we're not very careful with the fragile package. Very lucky that it wasn't damaged.
Helpful Report
Posted 9 years ago
good company
Helpful Report
Posted 9 years ago
Rimmers dealt really effectively with my order despite some issues along the way. Their communication was first rate at all times. I would use them again. The initial delivery had been broken in transit (not the fault of Rimmers) and they replaced the broken item without question.
Helpful Report
Posted 9 years ago
Bought a great digital piano from Rimmer. It got delivered on the day I didn't specify, and the piano rack was faulty. But they were really quick and helpful in rectifying both situations. I wouldn't hesitate buying from them again.
Helpful Report
Posted 9 years ago
Would have given top marks other than the keyboard and stand turned up with no external wrapping. The external appearance of the boxes had been quite badly damaged and as both items were for christmas presents it was disappointing. However, the service and value was outstanding. Perhaps they could offer a 'box' / 'wrap' option with an optional extra charge.
Helpful Report
Posted 9 years ago
I was a little disappointed with the time it took to deliver the product, but I understand that things like this happen from working in retail myself. I was pleased that you responded quickly and honestly to my emails and cant wait to finally use my new hats.
Helpful Report
Posted 9 years ago
I ordered 2 items and expected delivery within a few days. They were out of stock but courteous and helpful and followed my request for items to be delivered separately. Really pleased with both items and with efficient delivery.
Helpful Report
Posted 9 years ago
My tin whistle arrived in good condition and I was informed of delivery status by email which is reassuring, and would use this company again. I need to up my game now and learn how to play music on the whistle instead of annoying people with it !!
Helpful Report
Posted 9 years ago
Delivery was a couple of days longer than was stated. However , when I rang up to check, the lady was really helpful and sorted the matter out with speed and courtesy.
Helpful Report
Posted 9 years ago
Good service, delivery wasn't ad quick as advertised but not bad.
Helpful Report
Posted 9 years ago
Arrived as advertised and on time. Very satisfied
Helpful Report
Posted 9 years ago
Very happy with my purchase and the service. I love my Yamaha FG730s. It sounds great and is a very comfortable guitar to play would highly recommend. The only slight downfall with the guitar is the I get threat buzz when playing an open low e string. This could be down to the set up I am not to sure, I tend to mute to e string when I can so I don't get the buzz. hopefully in the future I can find out how to get this sorted as I'm only an intermediate player and my to sure how to solve this at the minute. But overall very pleased! :)
Helpful Report
Posted 9 years ago
Product was initially out of stock, dealt with quickly and efficiently.
Helpful Report
Posted 9 years ago
Good service and quick delivery. The only issue is I did not receive one of the items that was suppose to be included in the bundle I purchased. Other than that, no complaints.
Helpful Report
Posted 9 years ago
Best price on the internet by far. Stock levels and estimated delivery times are pure fiction but my item was delivered within 2 weeks. I was in no hurry and was happy to wait considering the price. Recommended if you want good prices and are prepared to wait a bit to get them.
Helpful Report
Posted 9 years ago
I was happy with the service, apart from the fact I couldn't understand why I was asked to call customer service for something they were supposed to call me. And an option to choose a date for delivery would be helpful too.
Helpful Report
Posted 9 years ago
The Valencia Guitar arrived the next day very pleased. Was slightly damaged so I phoned and reported damage to Rimmers they offered a refund plus £10 or to resend. They arranged for pick up of damaged one and delivery of another. Pick up and delivery very prompt and as advised. 2nd guitar is perfect. Very pleased thank you.
Helpful Report
Posted 9 years ago
I ordered online on a Thursday evening and had received my order by Saturday morning, I was kept fully informed of where my order was and could even track when on route for delivery. Excellent service! Would definitely order from Rimmers again - thank you .
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,264 reviews