Rimmers Music Reviews

4.74 Rating 2,629 Reviews
95 %
of reviewers recommend Rimmers Music
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
Greater than 94%
accurate and undamaged orders
96%
Customer Service
communication channels
Email, Live Chat, Telephone
queries resolved in
Under an hour
customer service
4.53 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington

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Pleasant people, good customer service. Highly recommended. The only improvement would be the choice of courier, TNT who were totally unprofessional. However, Rimmers were apologetic on their behalf. Thank you.
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Posted 9 hours ago
We ordered a digital piano and it came the next day. Very easy to order online and an extremely competitive price.
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Posted 2 days ago
The Edinburgh store was exceptionally helpful when I went to buy my first digital piano, with the manager spending a long time demonstrating models, answering questions and offering encouragement to me as a beginner. He even carried my piano out to my new car!
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Posted 2 days ago
Good website and good prices. Very easy to order. Fast delivery.
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Posted 3 days ago
Lovely team, very helpful and efficient. You can sure to find your dream piano here with the best price (price promise). Piano received next day, in perfect condition, just in time to help us patient during this period. We are very grateful for everything.
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Posted 3 days ago
Excellent. Best price with next day free delivery. Thanks
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Posted 3 days ago
Brilliant efficient service
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Posted 3 days ago
Phoned yesterday with an issue relating to a recent delivery. In spite of the very trying situation we are in and thinking it would take several days to resolve, I received the item I needed this morning! I also emailed with a query late last night and got a response first thing this morning. Excellent service. Can you open a store in Sheffield (Rotherham would be even better)?
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Posted 4 days ago
Very helpful, items arrived promptly, just as described.
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Posted 5 days ago
Fast delivery and no problems!
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Posted 5 days ago
Quick delivery and very well packaged. Great!
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Posted 6 days ago
Lovely team, very helpful and efficient. You can sure to find your dream piano here with the best price (price promise). Piano received next day, in perfect condition, just in time to help us patient during this period. We are very grateful for everything.
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Posted 1 week ago
Excellent array of products available at great prices. The whole ordering process was efficient and easy. Delivery was fast and good. The staff at Rimmers were very friendly and helpful.
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Posted 1 week ago
I had a problem with my initial online transaction so had to phone and get advice to resolve the staff were great in helping resolve the issue. I have now received my drum set on the stated delivery date and mow playing
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Posted 1 week ago
Excellent communication and love the piano- great bundle with everything you need. Very pleased with quality and impressed with weight of the pedal which stays still. Excellent tone and weighted touch. Thank you.
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Posted 1 week ago
Quick delivery. Genuine and good quality product.
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Posted 1 week ago
Very happy with purchase which was a Gator keyboard cover for my Krome 88. Although very light it looks and feels a quality item with the material being stretchy and certainly better than the pvc like standard materials normally associated with keyboard covers. Great service from Rimmers with very quick delivery. Many thanks
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Posted 1 week ago
My Roland JC22 amp was significantly cheaper from Rimmers. Delivery very quick and I was kept informed re transit.
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Posted 1 week ago
Great service, order one day and delivered the next (free) dependant on value of product. Many thanks.
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Posted 1 week ago
Excellent service by friendly knowledgeable chap Graham who helped us decide which piano was best. Good quality and great price we will have many years we hope of great piano playing. Spent whole morning in the shop could wander as we wished to but the help was there when we were ready for it. Delivery guys great and very helpful. Would highly recommend. We will be back again in future.
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Posted 1 week ago
Rimmers Music is rated 4.74 based on 2,629 reviews