Rimmers Music Reviews

4.75 Rating 3,431 Reviews
95 %
of reviewers recommend Rimmers Music
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.53 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website


01772 622111




Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington

Write Your review

Tell us how Rimmers Music made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Very helpful advice ( given warmly ), & great product, at a fair price, that was dispatched & received very quickly. Happy & would recommend this business in a heartbeat.
Posted 5 hours ago
Quick despatch, but TNT took 2 days longer than they said they would, which was a nuisance as we had to make arrangements for its arrival in our absence here (the card address)
Posted 3 days ago
Ultra fast service. Ordered a keyboard at lunchtime and received it within 24 hours, very well packaged.
Posted 3 days ago
Best price on the internet, well packaged, swift delivery. Quality company and excellent, professional service. Highly recommended!
Posted 4 days ago
I ordered a fender ukulele and received it within a couple of days. Excellent service thank you.
Posted 5 days ago
Very happy with my purchase. Customer service excellent too. Choose a local store to buy. Many Thanks
Posted 1 week ago
Very speedy delivery
Posted 1 week ago
Very good service! There was an issue with the payment on my bank's end, and the communication from Rimmers was fast and clear. The order was cancelled and money returned right away. I made another order and got my piano without any issues or delays.
Posted 1 week ago
Visited Rimmers at Blackpool, friendly, helpful and attentive member of staff. Purchased a Yamaha YDP 144 Digital Piano. Second purchase from Rimmers, and would buy from them again. Many thanks.
Posted 1 week ago
My new Fender guitar was safely delivered the day after ordering. Excellent five star service. Would certainly recommend Rimmers Music.
Posted 1 week ago
Purchased a digital piano with extra insurance, all went well, good price and communication and secure delivery. Couldn’t fault the process Thank you
Posted 1 week ago
Easy ordering process, a bargain customer return keyboard, arrived as described. and not least a fast delivery. very pleased with service.
Posted 1 week ago
Excellent service and fast delivery
Posted 1 week ago
Start to finish Rimmers Music were fantastic. Just the guitar I was looking for, at a great price and with very quick delivery. This was my first time instrument shopping with Rimmers but I'll definitely be back - highly recommended!
Posted 1 week ago
Excellent and prompt service from start to finish, would definitely recommend.
Posted 1 week ago
Beautiful guitar at an unbeatable price 👍
Posted 1 week ago
Was after a Fender Acoustasonic 40 Guitar Amplifier and Rimmers were offering the best option I could find. True to form, and although I missed the initial next day delivery slot, the amp arrived during the morning of the day following. Very pleased with the unit and impressed by its size and output.
Posted 1 week ago
I recently purchased a keyboard on eBay from Rimmers; it was attractively priced and very swiftly delivered. Their communication was good throughout the transaction and I would recommend them without reserve.
Posted 2 weeks ago
Ordered a Yamaha P125, easy online order process, paid via Amazon. Delivered in days and on time, well packaged, no issues. Competitively priced. Very good experience.
Posted 2 weeks ago
Excellent fast service, great communication and best product price.
Posted 2 weeks ago
Rimmers Music is rated 4.75 based on 3,431 reviews