Rimmers Music Reviews

4.8 Rating 3,767 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 3,767 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington

Write Your review

Tell us how Rimmers Music made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I was very pleased with the help from Rimmers. From first contacting the shop in Southport for help through to my delivery in Parbold of the item ordered on line. I was very impressed Margery Salt
Helpful Report
Posted 1 day ago
Quick delivery , great items , thanks
Helpful Report
Posted 2 days ago
Can’t fault the service. Arrived promptly in good condition with plenty of updates along the way.
Helpful Report
Posted 3 days ago
The piano arrived on time. All the packing are in good shape. The price is reasonable to have the piano set.
Helpful Report
Posted 1 week ago
Bought a roland jazz chorus 22 amp at a very good price.with free postage and next day delivery. The amp was well packaged.top marks all round.
Helpful Report
Posted 1 week ago
Excellent service, fast free delivery. Very happy with the product also.
Helpful Report
Posted 1 week ago
Very happy with Rimmers music. Ordered a Nord 5 keyboard, I was notified that when the shop receives the keyboard delivery would be next day. Very organised and best price too. Thank you!
Helpful Report
Posted 1 week ago
I had very good advice and help from Andrew at Southport Rimmers. He let me play on the model that I eventually bought - Casio CDP S100. The instrument came on time. What was disappointing was there there was only that keyboard for me to play. While the Roland GO61 was there it couldn't be opened for me to try out. I would have liked to have tried it out as I did not want a full 88 key keyboard as I have a small workspace. The Roland may have been better, but I did not want to risk the unweighted keys. The other thing I'd mention was the confirmation of purchase. Most other places send this confirmation almost immediately. It took a day to come through, so I was a little uncertain whether I'd been successful. On top of this, I did not get email confirmation about when it would come. I was told verbally that it should come on the Tuedsay, but I wanted to make sure I was around to receive it from the courier. That confirmation did not come until late on the Monday when I had ordered the item on the Friday. Seeing to those small matters would improve the customer experience. I am happy with the product.
Helpful Report
Posted 1 week ago
I gave a 3 star only because the company knows about the issues with tnt not delivering on time but they continue to use them. TNT claim to deliver my pkg even though my two cameras showed no one visited. TNT does that once they figure they’ll miss their deadline.
Helpful Report
Posted 2 weeks ago
Was a bit disappointing to place an order to be told that they don't have the item in stock. Fortunately the man on the phone was really helpful and they still fulfilled the original delivery date! Top notch customer service.
Helpful Report
Posted 2 weeks ago
Best price around. Very pleased.
Helpful Report
Posted 2 weeks ago
Excellent service, 100% pleased. Some problem with delivery but that was not fault of Rimmers.
Helpful Report
Posted 2 weeks ago
Came next day, as advertised, would use again.
Helpful Report
Posted 3 weeks ago
Great product, great service! Will definitely use again!
Helpful Report
Posted 3 weeks ago
Excellent service . Fast delivery . Helped me with understanding set up . Thanks
Helpful Report
Posted 3 weeks ago
Good service, had to wait a while for new piano to arrive though, delivered by FedEx who had a proper machine to lift it rather than TNT who manhandled the first piano bought. Efficient staff but didn't have my chosen piano in store because of the shortages. All in all very good service and email kept up to date.
Helpful Report
Posted 3 weeks ago
Very Nice!
Helpful Report
Posted 4 weeks ago
I bought a Nord Piano 5 from Rimmers after decided that was the one for me. They were a good £50 cheaper than any other competitor out there & even hundreds cheaper than some. There was a hiccup with the delivery firm (TNT) which delayed it by a day, but otherwise a perfect transaction. Will definitely look to use Rimmers again. Cheers!
Helpful Report
Posted 1 month ago
I’m really pleased with my recent purchase of the Kawaii KDP 120 .
Helpful Report
Posted 1 month ago
Great selection, competitive prices and very helpful when I spoke with them
Helpful Report
Posted 1 month ago
Rimmers Music is rated 4.75 based on 3,767 reviews