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Rimmers Music Reviews

4.8 Rating 4,259 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,259 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
Rimmers Music 5 star review on 17th February 2025
Matthew
159
Anonymous
Anonymous  // 01/01/2019
Very good service and product. Thank you.
Helpful Report
Posted 3 days ago
I purchased a Roland FP-10 piano which I am very pleased with. The website was easy to navigate and placing and paying for the product simple. I placed my order early evening on a Wednesday so didn’t expect delivery until Friday, but I received no notification of delivery so called and spoke to James who was helpful. I was out Friday morning for a while and was waiting for information on delivery time, when I arrived home between 11:00 and 11:30 am the piano and stand had been delivered and left outside my door which I was very surprised by and had no notification from the carrier so don’t know who they were. I was glad they had been delivered and were safe but was not happy with the lack of communication.
Helpful Report
Posted 1 week ago
amazing price and delivered next day for free!
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Posted 2 weeks ago
I am very happy with my DGX 670 piano, it's everything I expected and more.The purchase went smoothly, with good communications via email. It was delivered in excellent condition by very pleasant couriers on the designated day. Thank you Rimmers.
Helpful Report
Posted 2 weeks ago
Super deal and quickly dispatched
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Posted 2 weeks ago
Brilliant process and lovely piano!
Helpful Report
Posted 2 weeks ago
I feel very lucky finding Rimmers Music! The delivery was efficient, nothing went wrong at any point during the process. The package came as prompted and undamaged. I also really appreciate the payment options Rimmer Music offers, I didn’t have £750 to splash out straight away, so I was overjoyed when I saw a payment plan option. Overall I think Rimmers Music is a great shop, and I’ll definitely order from them again when the time arrives!
Helpful Report
Posted 2 weeks ago
Very helpful and delivered as promised promptly
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Posted 3 weeks ago
Bought a Yamaha CLP825 from Rimmers Music. Very happy with service around my purchase. Staff in the Edinburgh shop and the online help team were very helpful in choosing the piano.
Helpful Report
Posted 3 weeks ago
I have recently bought a piano. I ordered online and found this a very easy process. There was also very useful info about the piano to look at before I decided what would be the right piano for me. I rang to enquire about delivery options when I was doing the order and had a prompt response at the time. The only issue I have had with the purchase was that the delivery company used by Rimmers Music delayed the delivery. The Rimmers staff were very helpful in resolving this problem. I would recommend using them. I wouldn’t recommend the delivery company but that was out of my hands!!
Helpful Report
Posted 3 weeks ago
TRADED IN SX700 .UPLIFTED PROMPTLY. NEW KEYBOARD DELIVERED PROMPTLY TRANSACTION VERY WELL WITHOUT A HITCH. ALL IN ALL FAULTLESS WELL DONE RIMMERS.THANK YOU. EA SKINNER
Helpful Report
Posted 4 weeks ago
responsible and conscientious in work.
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Posted 1 month ago
Excellent product and excellent service. Ordered online and received my digital piano and all the accessories the next day.
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Posted 1 month ago
Lived up to expectations, pre-owned keyboard in great condition, delvered fully updated and well packaged, although the second box (of speakers) looked very iffy indeed on arrival. Delivery date slipped a day between original notification and the day after.
Helpful Report
Posted 1 month ago
ordered monday delived tuesday it dosenot get eany better then that piano is awesome thanks
Helpful Report
Posted 1 month ago
Very pleased with service and delivery. Rimmers are more than than an internet box shifter. Recommended.
Helpful Report
Posted 1 month ago
Excellent service, we had a query on the delivery, customer services were brilliant. Thank you.
Helpful Report
Posted 1 month ago
I spent about 2 hours in the Liverpool shop looking at and trying pianos. Mike was in the shop that day and was very helpful and friendly and happy to talk pianos. He took me through all the piano styles and brand and explained the differences. I ordered a piano online from Rimmers and it was delivered promptly.
Helpful Report
Posted 1 month ago
Excellent communication throughout. The keyboard arrived in perfect condition and plays beautifully!
Helpful Report
Posted 1 month ago
I had a brilliant experience shopping online with Rimmers Music. The keyboard I was after was out of stock at the time, but I contaced them and they quickly replied letting me know when stock was due in and provided me with a way to reserve one. They then informed me as soon as the stock had arrived and kindly dispatched it on the day of my choice so I would be home to receive it. The item arrived on the day I was expecting it and the keyboard and accesories were spot on. So I'm very happy with my experience and my purchase. They were professional, quick to respond and very helpful. I would recommend Rimmers Music without a shadow of a doubt and wouldn't hesitate to use them again.
Rimmers Music 5 star review on 2nd May 2025
Helpful Report
Posted 1 month ago
Rimmers Music is rated 4.8 based on 4,259 reviews