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Rimmers Music Reviews

4.8 Rating 4,264 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,264 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
Rimmers Music 5 star review on 17th February 2025
Matthew
159
Anonymous
Anonymous  // 01/01/2019
Ordering was easy, great range of products. Customer service and communication has been great. However I did order products that said they'd ship in 2-3 days on the website, that I ordered well in andvance of Christmas, to which I've been told they won't arrive till after Christmas now. As these were Christmas presents for my 8 year old daughter, it does some what leave me rather disappointed that I didn't know this before I ordered, else I would have re thought my choices. They did send out one item straight away, that arrived when stated, which was good. Like I say, communication and service has been good as I've been kept informed, but some more up to date info on the website in terms of shipping before hand would have been ideal I think. I'd rather shop with independent stores that on Amazon, but things like this really make a difference when you have to explain to your child why she doesn't have presents. :( Hence why I can't give 5 stars.
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Posted 8 years ago
Have not taken keyboard out box as is xmas prezzie, but arrived when said it would
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Posted 8 years ago
Item as described delivered on time.
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Posted 8 years ago
My purchase was actually out of stock but my money was quickly refunded and the in store staff were more than helpful in helping me select a slightly better alternative. Excellent guitar and well packaged, arrived in top condition but you'd expect nothing less. I wouldn't hesitate to recommend Rimmers, I'll be back when it's time to upgrade. Thanks.
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Posted 8 years ago
Item in stock and delivered the next day. Great service.
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Posted 8 years ago
Not used product yet as it is a Xmas present but delivery and customer service first class
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Posted 8 years ago
.............
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Posted 8 years ago
Very impressed with the digital piano,excellent value and impressed with instrument. Wanted to buy on easy payment scheme but had many problems processing this,finance company were helpful but system I found was difficult to follow. Eventually gave up and paid the full price instead which I didn't really want to do. Was not told about the stand and headphones being delivered by a different courier on another day which is a bit frustrating.
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Posted 8 years ago
Pricing competitive.
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Posted 8 years ago
Very good pricing
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Posted 8 years ago
I bought this for my granddaughter and she seems very happy with it. Loves the colour and I believe reasonable.
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Posted 8 years ago
Online order was delivered promptly.
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Posted 8 years ago
My initial enquiry was handled professionally & expediently by Rocking Rooster sales assistant who suggested I call in at the Southport store to see if they had the guitar case requested. Staff at the Southport store were helpful and friendly & telephoned Leyland to see if they had a case in stock. Ended up placing the order via the website which was hassle free. Case arrived @ six days later, happy with the purchase!
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Posted 8 years ago
Ordered a classic guitar by phone. Complete beginner but had an idea what I wanted. Very friendly helpful person on phone. Had to be ordered via supplier as they had none in stock. Only downside from that was it didn't appear to have been set up. In spite of that, really happy with service. Still got it next day.
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Posted 8 years ago
Value for money.
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Posted 8 years ago
Didn't arrive quite as quickly as expected but a prompt note of explanation was appreciated and the goods are just as described and now working well and enjoyed.
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Posted 8 years ago
We received an incomplete order is not the headset and the piano pedal.I want to know how is?
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Posted 8 years ago
Super fast delivery and good price. Be aware that you do not receive an invoice or receipt though, not even on request. All you get is an emailed order confirmation. So if you need that for anything, buy somewhere else.
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Posted 8 years ago
Item arrived on time and well packaged.
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Posted 8 years ago
Excellent product, dispatched and received promptly. Issue with missing part dealt with immedeatley with part arriving next day. Great service
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Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,264 reviews