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Rimmers Music Reviews

4.8 Rating 4,264 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,264 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
Rimmers Music 5 star review on 17th February 2025
Matthew
159
Anonymous
Anonymous  // 01/01/2019
Fast delivery and competitive prices
Helpful Report
Posted 8 years ago
The product was not damaged and it is very high quality
Helpful Report
Posted 8 years ago
Spoke to a lady on the phone about the piano I wanted to buy she was very helpful and chatty. Having the option of free delivery on a Saturday was great so my husband could help carry it from the delivery van. Out piano came two days after ordering, I had shopped around for the model I wanted and we Rimmers were the cheapest and they had a stool and earphones thrown in. We are very pleased with our purchase.
Helpful Report
Posted 8 years ago
Good quality and good value bundle (bought a 88-key keyboard with stand, music stand, pedal and stool for very good price). Each component is carefully packaged and arrived in pristine conditions. The only letdown was: the website said 'next day delivery', which was the deciding factor for me since I needed the keyboard urgently; however when I checked the account 2 days later, my payment was said to have not gone through, and I received no warning about this... My order was finally processed 3 days after and I'm overall happy with the purchase.
Helpful Report
Posted 8 years ago
Very prompt service, competitive price and great products
Helpful Report
Posted 8 years ago
prompt delivery. good quality packaging. clear instructions.
Helpful Report
Posted 8 years ago
Strings arrived as expected; no problems with ordering or delivery.
Helpful Report
Posted 8 years ago
Brilliant package Yamaha P45. All really good quality, stand and stool, and the keyboard is all I'd hoped. TNT delivery was a shambles, but not Rimmers' fault. Attempted delivery three times, saying I was out. The last time I stood in the street to catch them and they were trying to deliver to the wrong number 100 yards away. Had to run after them, but worth it in the end.
Helpful Report
Posted 8 years ago
I ordered a Yamaha FG820L. They had a good price, and threw in free Saturday delivery.
Helpful Report
Posted 8 years ago
Sadly, the wrong item was supplied, and they were out of stock of the correct item. As per their webpage, the item was returned, and a refund issued promptly, and without any fuss! (Many thanks to Catherine and her team.) Despite this, I would certainly have no problems ordering from Rimmers in future....
Helpful Report
Posted 8 years ago
Quick efficient delivery. Faulty music stool was exchanged by local shop.
Helpful Report
Posted 8 years ago
Rimmer Music supplied a Yamaha DGX-660 for my wife, who's played acoustic piano (and other acoustic instruments) for decades. The price offered by Rimmer Music was competitive and the option to select delivery date was attractive; we chose the Friday after we purchased it because of other commitments but it was delivered the previous Tuesday, which caused a slight inconvenience. The DGX-660 has a solid, well-made feel. We were taken in by Yamaha's claims for the quality of the sound it produced; many of the 'voices' have no more than a passing resemblance to the instruments they are supposed to reproduce so this was a great disappointment particularly as this is supposed to be one of the better keyboards on the market. Nevertheless, my wife expects to enjoy learning the advanced features of this keyboard so we have decided to keep it rather than making use of 14 day returns policy offered by Rimmer Music.
Helpful Report
Posted 8 years ago
Ordered and received digital piano bundle. As it was ordered on a bank holiday it wasnt actually next day delivery, but day after. I received updates saying when order was despatched etc. Didnt get a delivery slot from TNT so did have to wait in all day.
Helpful Report
Posted 8 years ago
Although the delivery was not as mentioned during the order it was understandable due to the Christmas rush, and it was delivered on time on subsequent date. All items were boxed as identified. I was happy with all items apart from the headset, which is of poor quality. This item could be improved to much the sound of the Korg which is of excellent standard.
Helpful Report
Posted 8 years ago
Our junior drum kit is finally set up but it would have been so much less painful if there had been instructions in the box. It took my husband and I over 30 minutes just to work out how to attach the skins to the base drum - the online video was no help in this matter. The only way we were able to work it out was by looking at how my husbands drum kit was set up. Please Rimmers, include instructions in the box - it would make life a lot easier for newbies like us.
Helpful Report
Posted 8 years ago
Great prices and product was delivered completely intact no damage to the outer box. Perfect Thank you
Helpful Report
Posted 8 years ago
Quick delivery.
Helpful Report
Posted 8 years ago
Dispatch was a little slow, but item arrived excellently packaged. Email notifications as expected. Product was competitively priced.
Helpful Report
Posted 8 years ago
It arrived in the time stated.
Helpful Report
Posted 8 years ago
I was over the moon with the delivery service! I had to return an item and you arranged a courier next day. I ordered something else and that came next day too which was brilliant but unfortunately it was not what i ordered. It was the wrong colour. I was very disappointed but as it was Christmas eve i could not return it as it was a Christmas present. 4/5 Stars Would of been 5 but still very disappointed about the wrong item being delivered.
Helpful Report
Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,264 reviews