Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,884 Reviews

95 %

of reviewers recommend Rightio

Company Reviews

Metrics

Info

4.8

Based on 2,884 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

Visit Website

Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Job done real , stopped the leaking seal!”

Helpful Report

Posted 7 years ago

We're so glad to hear that the job was done real and stopped the leaking seal! Please do not hesitate to contact us in the future, we will be happy to assist. Kind Regards, Hannah

Posted 7 years ago

“nothing was a bother to engineer good at his job”

Helpful Report

Posted 7 years ago

Dear Mr Ramsay, Thank you so much for taking the time to leave us a review. We're so pleased to hear you found our service to be no bother and our engineer was good at his job! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Your man identified thd problem and quickly solved it”

Helpful Report

Posted 7 years ago

Dear Mr Nelmes, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer identified the problem and quickly solved it. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Engineer/ plumber was professional. Although he had been given the wrong job by the company he took the error in his stride and completed quickly”

Helpful Report

Posted 7 years ago

Dear Mrs Kiapi, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer was professional and although he had accidentally been given the wrong job by us he took the error in his stride and completed the job quickly. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“The plumber was quick, efficient, kind and reassuring and dealt with the problem immediately.”

Helpful Report

Posted 7 years ago

Dear Mrs Elwes, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer was quick, efficient, kind, reassuring and dealt with the problem immediately. Please do not hesitate to contact us in the future, we will be pleased to assist. Kind Regards, Hannah

Posted 7 years ago

“The men arrived within the promised timescale.”

Helpful Report

Posted 7 years ago

Dear Mr Walmsley, We're so pleased to hear that our engineers arrived within the promised timescale! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Engineer Terry was on time and fixed our problem boiler within 45 minutes, a really good Job considering it was Sunday morning.”

Helpful Report

Posted 7 years ago

Dear Mr Walker, Thank you so much for taking the time to share your experience. We're so glad to hear that our engineer Terry was on time, fixed your boiler problem within 45 minutes and it was a really good job considering it was a Sunday morning. Here at Rightio, we do our best to ensure all of our customer receive great customer service, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Righteous provided a prompt response and arranged for an engineer to call out quickly and conveniently for us. The work undertaken by the engineer was of a good standard and he was very helpful and polite.”

Helpful Report

Posted 7 years ago

Dear Mr Lock, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found Rightio to provide you with a prompt response, we arranged for an engineer to call out to you quickly and it was convenient for you. Also that our engineers work was of a good standard and he was very helpful and polite. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Good service Helpfull engineer”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be good and our engineer to be helpful! Please do not hesitate to contact us again in the future. Kind Regards, Hannah

Posted 7 years ago

“The service we received was very good and we recommend Rightio to our family and friends.”

Helpful Report

Posted 7 years ago

“First class saved us from yet another so called reliable engineer (not) thank goodness for “Rightio””

Helpful Report

Posted 7 years ago

Dear Mr Solman, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be first class! Please do not hesitate to contact us again in the future. Kind Regards, Hannah

Posted 7 years ago

“Poor service and very expensive. Would not recommend or use again. We wanted a Landlord's gas certificate for a property that is rented. The engineer arrived and left a note about a gas fire that isn't used and turned the gas off. Our tenant who is wheel chair bound was left without heating or hot water. The weather is freezing it's November 30th!! We phoned numerous times to contact the engineer to ask about the gas boiler, but all in vain. The company shouldn't be allowed to operate. We're now in a panic, we're trying to find a solution! Very poor and extremely expensive. One to avoid.”

Helpful Report

Posted 7 years ago

“A very expensive service with a poor quality outcome. They also left used pieces aside. I will not employ them again.”

Helpful Report

Posted 7 years ago

“Excellent service would gladly recommend”

Helpful Report

Posted 7 years ago

Dear Rex, Thank you so much for taking the time to leave us a review. We're so glad to hear that you found our service to be excellent and we hope you will recommend us to others! Kind Regards, Hannah

Posted 7 years ago

“Did not come on day arranged between 9 - 5pm, no communication as to reason why, I rang them, agreed to rearrange visit for following day between 9-12 received call at 2pm to say they couldn't do and could not give me a guarantee that they would come the following day, a waste of my time.”

Helpful Report

Posted 7 years ago

“Came on same day as called Mohammed flxed the problem within 15 mins and checked the light fitting was safe. He was friendly and courtiers. A good service overall but a bit expensive but I guess that is London.”

Helpful Report

Posted 7 years ago

Dear Chrsit, Thank you so much for taking the time to share your experience. We're so glad to hear that we came out to you on the same day and our engiener Mohammed fixed the problem within 15 minutes and checked the light fitting was safe. Also that Mohammed was friendly and courteous. While home maintenance costs are never ideal, it is worth noting that we do offer a 12 month guarantee on all of our parts and labour. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“The only time they turned up for an appointment they were an hour late. They charged £150 to replace four batteries in a thermostat on the basis that they would return and replace the thermostat if changing the batteries did not solve the problem. It didn't. They failed to turn up on the three occasions that were subsequently arranged. We have now given them up. Three main criticisms: - first, they are hopelessly unreliable; - secondly, on the limited evidence of the only occasion an engineer showed up, their technical ability was insufficient - third they told lies in the assertions and promises they made in telephone dealings.”

Helpful Report

Posted 7 years ago

“Unable to diagnose central heating problem. Continually recommended work and replacement of parts when the previous recommendation do not fix the problem. Charged over £1,000 for work which left the central heating systems operating less efficiently. No accountability for their work and charged for jobs even after the problem was not fixed. Had to get a different plumber to sort the problem out. He concluded that 1) it does not take 3 hours to fit a new pump in a bolier; and 2) power flush was completed incorrectly.”

Helpful Report

Posted 7 years ago

“Paid £130 to tell me my boiler had broken and then mever came back to give me a quote on a new one. Had no heating for week. Rung 3 times for a quote and have had no one call me back.”

Helpful Report

Posted 7 years ago

“Good efficient customer and engineer service.”

Helpful Report

Posted 7 years ago

Dear Mrs Lowe, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found Rightio to have a good, efficient customer and engineer service. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

Rightio is rated 4.8 based on 2,884 reviews