Dear Mrs Jackson,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that our engineer was very nice, did a great job of fitting a new shower screen and left everything clean and tidy.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mr Manyewe,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you were impressed with our service and our engineer carried out the checks on your boiler and went on to do a visual check on the hot water cylinder.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mr Mlinar,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that we phoned back within 5 minutes, we arrived when we said we would. Also that our engineer knew what was wrong right away and worked fast and tidy.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mr Godwin,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you found our service to be helpful and efficient.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mr Middleton,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you received excellent service with no issues and the fault was explained and fixed.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
“First time we have used Rightio and was very impressed with the level of service provided. Prompt attendance by the engineer and professional, courteous staff (Both office and engineer) - We will definitely use again.”
Dear Mr Martinos,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that for your first time using Rightio, you were very impressed with the level of service that was provided to you. Also that you received prompt attendance by the engineer and our staff were professional and courteous.
We hope that you will use our services again in the future!
Kind Regards, Hannah
“Callum was extremely efficient, thorough and friendly. It was a pleasure to deal with him and we would not hesitate to recommend Rightio to family or friends.”
Dear Mrs Watkinson,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that Callum was extremely efficient, thorough and friendly, it was a pleasure to deal with him and also that you would not hesitate to recommend Rightio to your family and friends.
We hope that you will recommend our services to others and please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
“Service was very prompt - here within about an hour. Operative was helpful and pleasant and had the problem fixed very quickly. I also like the back up texts and e-mail invoice etc.”
Dear Mrs Colinson,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you found our service to be very prompt and we were able to attend your property within an hour. Also that the operator you spoke to was helpful and pleasant, we kept you well informed of our arrival with texts and we sent you an email with the invoice.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
“Martyn was very friendly whilst remaining professional. He did an excellent job. We were pleased we were kept informed throughout, so we could plan our day. We are now cosy and warm. Happy New Year and thank you.”
Dear Mr Ortan,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that our engineer Martyn was very friendly whilst remaining professional. Also that he did an excellent job, we kept you well informed throughout so that you could continue to plan your day.
We also happy o hear that you are now cosy and warm! Happy New Year to you too and if we can be of assistance again in the future please do not hesitate to contact us.
Kind Regards, Hannah
Dear Mr Humphreys,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that our engineer Danny was brilliant and never moaned about the weather or any parking issues.
Please do not hesitate to contact us again in the future, we would be pleased to assist.
Kind Regards, Hannah
“They say they don't charge a call out, but the job that they attended for me was a small leak on the shower tray. They said a new one was required and this one couldn't be fixed. No work was carried out (but they would quote for it) and the call out was chargeable as "diagnosis". So over £100 for what appears to be nothing. Avoid.”
Dear Mr Lewis,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you found our service to be prompt and our engineer to be friendly. Also that our engineer was able to diagnose the problem with efficiency and thoroughness and we were able to save your Christmas!
Reading comments like this are so great for us to hear, knowing that we could help a customer during the Christmas period is so lovely for us to hear.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mrs Davies,
We're so glad to hear that you found our engineer to be very helpful!
Please do not hesitate to contact us again in the future, we would be pleased to assist.
Kind Regards, Hannah
Dear Mr Clayton,
We're so glad to hear that you found our engineer to be very good!
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mr Reedman,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that you found our service to be fast and efficient. Also that all procedures and prices were explained and the job was completed in a professional manner.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Ms Colebourn,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that you found our service to be excellent, our manner was very nice and efficient. Also that you found your telephone contact to be helpful.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
“I was pleased with the service. It was an emergency 2 days before Christmas. I was told up front what the cost would be, kept informed by text of the waiting time and a plumber turned up in about an hour or so. He seemed to know what he was doing, fixed the problem quickly and efficiently and it has not recurred as yet! All in all it was exactly what we needed.”
Dear T Harman,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that you were pleased with the service you received with the emergency you had 2 days before Christmas. Also that you were told upfront what the costs would be, you were kept informed of the waiting times and our engineer turned up within the next hour.
We're also happy to hear that our engineer knew what he was doing, fixed the problem quickly and efficiently and the whole service was exactly what you needed.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mr Jones,
Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be good but we apologise on the miscommunication on the arrival of our engineer. We do usually provide communication to let customers know on the arrival of our engineers but we apologise on this occasion.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you found our service to be efficient.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mrs Schofield,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that you found our service to be prompt, efficient and served with a smile!
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah