Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.90

4.9 Rating 1,631 Reviews

98 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not seen the bike yet as R&G do not ship to Highlands. Otherwise good experience. Can’t wait to collect bike currently at relatives in shippable area.”

Helpful Report

Posted 8 months ago

Hi Marine Thanks for taking the time to leave a review! We’re really glad you had a good experience overall. Unfortunately, marketplace items can’t be shipped to the Highlands, but most products on our site can. Hope the bike’s worth the trip when you collect it! Thanks Ride + Glide

Posted 8 months ago

“I had ordered an Engwe T14 bik, but Ride+Glide next day reached out with all honesty to say the in stock shown online was an error and actual stock will be available much after the date we wanted and refunded immediately. However, we ordered the bike again after couple of months and they delivered as promised. Honest super efficient company. I would highly recommend!”

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Posted 8 months ago

“Great service, delivered on time”

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Posted 8 months ago

“Great help to get a new charger for my onewheel, Pierre was very friendly and a great help!!! 5***** Great staff”

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Posted 8 months ago

“Initially was a little disappointed as all of the Nami scooters were out of stock, however decided to go with the Apollo Go due to the IP66 rating and good reviews. Couldnt be more happy with my purchase. Everything went smoothely and scooter was despatched less than 24 hours after purchase. My first ride went well once received but it was then i realised that Apollo had put the wrong type of charger in the box. I contacted R&G who have sent me a replacement. Overall very happy with purchase and communication with R&G, would highly recommend.”

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Posted 8 months ago

“Very quick helpful you called to double check was all right when ordered & got the Revvi bike my boy wanted in the colour he wanted Thanks so much all his friends want one for Christmas now so your have few orders coming soon ❤️ Thank you”

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Posted 8 months ago

“Arrived on time”

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Posted 8 months ago

“Very good seller great communication fast next day delivery’s no problems at all will buy again”

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Posted 8 months ago

“Informing me and re-assuring me about the sale, i.e. payment for my bike, pick-up, etc; I now feel confident I will be paid for the bike in a proper manner.”

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Posted 8 months ago

“Excellent service! When the wheels i ordered where out of stock they got me tge same wheel but in a different colour. Thanks”

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Posted 9 months ago

“My new Fiido C11 Pro has arrived and I’m very happy with it! I was a little nervous to buy without trying (I live in a remote area of Wales) but felt confident after talking to the sales team. DHL unfortunately let them down a bit due to conflicting updates on my actual delivery date, but again the team were straight onto it and resolved the problem for me. Great customer service:)”

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Posted 9 months ago

“I am leaving feedback as a seller… I was pleased to find Ride and Glide after finding out I couldn’t sell an electric bike on EBay. I listed on another marketplace but had mostly slightly rude enquiries and offers and I wasn’t confident to meet any of these strangers and navigate exchanging the bike for cash… Ride and Glide make everything easy and the collection and delivery of the bike and handling of payment is worth every penny… I would have liked to be able to edit my listing (I believe this feature is coming). I would also have liked a more transparent process of regular updates eg. ‘Your courier has collected, the courier has delivered to the buyer, the buyer now has 2 days to check the bike, we have received payment, the buyer is satisfied and you will now receive payment’. I had to regularly ask for updates and next steps and at one point was worried I would not get paid at all! However customer service was excellent and they responded immediately to my questions. Overall I am happy with my experience.”

Helpful Report

Posted 9 months ago

Hi Jessica, Thanks for taking the time to share your experience and for choosing to sell your bike through us! We’re glad everything went smoothly overall and that our team were able to help whenever you needed. Just to clarify for others reading, sellers are always informed of the process before collection, including that once the buyer receives the bike, they have 48 hours to confirm they’re happy before funds are released. Collections and deliveries are arranged as quickly as possible, and we’re always adding new features to make the experience even smoother. Appreciate the honest feedback and the four stars. Hopefully next time we’ll earn the fifth. Thanks The Ride + Glide Team

Posted 9 months ago

“Ordered on weekend, got a message from the team at ride and glide Monday about my delivery prefs and was delivered shortly after with no concerns. I'm now riding my new fiido m1 pro and it's a beast 💪”

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Posted 9 months ago

“Exceptional service and communication, Thank you.”

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Posted 9 months ago

“Amazing customer service and support the best prices would highly recommend”

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Posted 9 months ago

“Sold my Super73 S2 through R+G's Marketplace. Staff were so helpful and made it such a worry-free and easy process. Thank you so much, guys!”

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Posted 9 months ago

“Very happy with the service and communication from Ride+Glide. Delivery received quickly.”

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Posted 9 months ago

“Very helpfull. Super fast delivery. Loving my new XR classic”

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Posted 9 months ago

“Originally ordered a blue 18" revvi for my daughter in August (being organised for Christmas) I was then contacted by Peter I believed to explain they didn't have any blue in stock and would I like another colour instead assuming it was for now, I explained it's for Christmas so there was no rush and I could wait for when the blue come into stock, Peter was amazing and so helpful and explained if there was a point that the blue didn't come back into stock a black one would be placed aside ready for my daughter which was amazing. She just so happened to want the black more so we arranged for it to be delivered which was really quick! Peter was a massive help throughout and communication was spot on. Can't wait for her to see it Christmas Day thank you so much!”

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Posted 9 months ago

“I’m really happy that I’ve chosen to buy my e-bike with Ride+Glide as first time buying I have to say costumer service is excellent, delivery was really quick Everything 10/10”

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Posted 9 months ago

Ride + Glide is rated 4.9 based on 1,631 reviews