Reynolds Blinds Reviews

Name: Reynolds Blinds
Rating: 4.69

4.7 Rating 472 Reviews

92 %

of reviewers recommend Reynolds Blinds

Company Reviews

Metrics

Info

4.7

Based on 472 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0333 004 4000

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Reynolds Blinds 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communications, good fit and good product”

Helpful Report

Posted 6 years ago

“very good service from start to finish...very helpful chat in the shop, followed by very punctual easy measuring up, followed by delivery and hanging in very swift time and the final product looks great. All members of the team could not have been more helpful and charming to meet.”

Helpful Report

Posted 6 years ago

We are so pleased you are pleased. Thank you very much for your business and your kind words. If we can help further at any point please do not hesitate to contact us :)

Posted 6 years ago

“The blind is fine. Organising it, though, wasted a lot of my time. The shop was locked and unstaffed when we arrived. We couldn't wait, so went home. That wasted an hour of our time that week. The next week, the installer arrived much earlier than expected, so I had to return home from where I was. More time wasted. The blind could not be fitted on the originally scheduled date, as the material was not available. When the blind was ready, the installer turned up early. That was no problem. So, good product, but poor service. We probably won't use them again.”

Helpful Report

Posted 6 years ago

Hi. We are sorry you were not happy with our service. It does seem on this occasion that we have had some issues which we will investigate. We do give approximately installation times and dependent on variables such as traffic, job complexities etc we can end up running ahead or behind. But we would always call and please, if you do use us again and the change is not convenient for you then just say no and we would keep to the original time.

Posted 6 years ago

“Excellent professional service from beginning to end, and our electric (battery operated) blinds look amazing!”

Helpful Report

Posted 6 years ago

Hi Carol, Delighted you are happy. Thank you very much for your business and your kind words. If we can help further at any point please do not hesitate to contact us :)

Posted 6 years ago

“Excellent service, from consultation through to fitting. We are very pleased with the new curtains, lovely fabric and a good choice of colour and design.”

Helpful Report

Posted 6 years ago

We are so pleased you are pleased. Thank you very much for your business and your kind words. If we can help further at any point please do not hesitate to contact us :)

Posted 6 years ago

“Shutters fitted to perfection, well done and thank you Rob & colleague. Handy tips🙄 too. Top class customer service ⭐⭐⭐⭐⭐🏆”

Helpful Report

Posted 6 years ago

Hi. Great news! We are so pleased you are pleased. Thank you very much for your business and your kind words - We will pass them on to Rob and Alex. If we can help further at any point please do not hesitate to contact us :)

Posted 6 years ago

“I work for the company & would just like to say that we endeavour to provide a first class service to all our customers. We aim to be knowledgeable on the goods we sell & should there be something we aren't sure about we will make enquiries to ensure our customers have all the details they need to make an informed purchase. Our products are of a high quality with regular new fabrics being available. Should you encounter a problem after purchasing from us we make every effort to correct it within a short time. Our blinds all carry a one year guarantee. We have a new range of I-liv curtain/roman blind fabrics (which are beautiful) in store with further fabrics arriving early in the new year. Please feel free to come in & browse, you'll receive a warm welcome.”

Helpful Report

Posted 6 years ago

“I have used Reynolds Blinds numerous times & I have never been disappointed Excellent quality & customer service”

Helpful Report

Posted 6 years ago

Hi Kim. Thank you very much for your continued business and your kind words. We look forward to working for you again.

Posted 6 years ago

“Used Reynolds Blinds for our last house & returned to them when we needed blinds throughout the entire new House. Very nice to get a quote at the same time as having the windows measured, and to be able to choose colours and fabrics in our own home. Fitting service was great and very tidy. Extremely pleased with the blinds and the service we received from Reynolds Blinds.”

Helpful Report

Posted 6 years ago

Hi Belinda. Thank you very much for your continued business and your kind words. If we can help further at any point please do not hesitate to contact us :) Hope you have settled in well to your new home :)

Posted 6 years ago

“First time I have used Reynolds’s Blinds, extremely efficient from first phone call to fitting. Very professional fitter. Will use again”

Helpful Report

Posted 6 years ago

Hi Gill. We are so pleased you are pleased. Thank you very much for your business and your kind words. If we can help further at any point please do not hesitate to contact us :)

Posted 6 years ago

“We have used Reynolds Blinds for many years now at our busy dental practice, we are always happy with the service provided from first phone call to fitting.”

Helpful Report

Posted 6 years ago

Hi Claire, Thanks for the kind words and the continued business. Hope you guys are busy too. Look forward to working for you again soon.

Posted 6 years ago

“Reynolds Blinds supplied and fitted blinds in the wheelhouse of our barge in 2015. They looked fantastic then. And they still look fantastic now! Great blinds and superb customer service from Nick Roper. What's not to love?”

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Posted 6 years ago

Hi Claire, Really enjoyed working on your boat. Lovely looking vessel and great fun for us to do something different. Hope you are enjoying her, and thank you for your kind words. We will pass on your comments to Nick.

Posted 6 years ago

“Great friendly customer service from Emma at Reynolds Blinds - nothing was to much trouble in answering my questions & getting the right blind for my window. And once ordered the blind was ready in a matter of days. Top customer service.”

Helpful Report

Posted 6 years ago

We are so pleased you are pleased. Thank you very much for your business and your kind words. If we can help further at any point please do not hesitate to contact us. We will also pass this to Emma :)

Posted 6 years ago

“We have used Reynolds Blinds -Birmingham, for our Shutters and Blinds for the last 9 years on our last 3 properties and would never use anyone else. Rob the fitter is excellent and has "an eye for detail and perfection". The customer service team, headed up by Nick, provide an excellent proactive service, keeping you updated throughout your purchase. We would have no hesitation in recommending Reynolds to anyone and indeed we have!”

Helpful Report

Posted 6 years ago

Hi Jannette. We all hope to find you well. Thank you for your continued business and kind words, we will pass them on to Nick and Rob. Glad you are pleased with the shutters. If we can do anything further for you please do not hesitate to give us a call :)

Posted 6 years ago

“Very efficient service, fast to receive a quote and tremendous work.”

Helpful Report

Posted 6 years ago

Hi, Thanks for your continued business and kind words, Glad you have been so pleased.

Posted 6 years ago

“We have used Reynolds blinds 4 times now and on each occassion they have delivered us a great service from start to finish, this incldues quoting, pricing, delivery and installation. Elaine in the shop in Newbury is lovely to deal with, and Nick who comes out to quote is also great, the fitter we had this time was also brillaint and turned up on time fitted the curtains and left after clearing up (I am sorry i wasn't here so unsure of his name. If you need curtains, blinds then please look here first as even the online companies appear cheaper but dont provide the end to end service”

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Posted 6 years ago

Hi Rob, Many thanks for the continued support and for your kind words, they are both really appreciated.

Posted 6 years ago

“such terrific service and experience and kept me informed on delivery and installation dates.”

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Posted 6 years ago

Thank you so much for your feedback. So glad you are pleased :)

Posted 6 years ago

“Thank you Reynolds team for the 5 star service, especially our fitter Rob. He is very professional and passionate about his work, everything was done to perfection and I am one happy customer.”

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Posted 6 years ago

Great news - so glad you're pleased. We will pass your kind words on to Rob.

Posted 6 years ago

“Second time of using Reynolds blinds and happy with the results and the service . Would recommend highly . Thank you very much.”

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Posted 6 years ago

Thank you for your kind words - so glad you are pleased and look forward to seeing you again.

Posted 6 years ago

“Just got back from London and though I had been told how fabulous the blinds are I was still seriously proper delighted. The roof blinds are perfect. Really finish off the roof. The window blinds are both perfect too. My concerns re the large roller were completely unfounded. The kitchen roller sits so well inside the window and the color is such a great match. It's fabulous. The breakfast room blind too. Both are so lovely to look at. Please pass on our thanks to all at Reynolds. A fantastic job and truly excellent customer service. Well be back soon I expect.”

Helpful Report

Posted 7 years ago

Great news Chris. Really nice to work with you on your kitchen - it looked fantastic when it was finished.

Posted 6 years ago

Reynolds Blinds is rated 4.7 based on 472 reviews